Yuanta Futures Logo

Yuanta Futures

Taiwan 5-10 years
Trusted
6.13
/10

Pros and Cons

Pros

  • Regulated by Taipei Exchange
  • Diverse trading instruments: indices, commodities, currencies, global futures
  • Trading platforms: YUANTA EPOLESTAR (PC), Yuanta Hong Kong GO (Mobile)
  • Competitive commission structure for futures contracts
  • Multiple deposit and withdrawal methods available

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited trading instruments compared to larger brokers
  • No support for popular platforms like MetaTrader
  • Lack of comprehensive educational resources
  • High fees for additional services like real-time data

Basic Information

Company Name
Yuanta Futures
Registered Region
Taiwan
Established Period
5-10 years
Company Service Email Address
Contact Number
+886223261000

User Reviews

Alice Chen
Taipei

I’ve been trading on Yuanta Futures for about six months now, and I’ve found the platform to be quite user-friendly. The speed of execution is impressive, and I appreciate the variety of futures products available. However, I wish they had more educational resources for beginners to help navigate the complexities of futures trading.

John Lee
Kaohsiung

Yuanta Futures has been a fantastic experience for me! The customer service is responsive, and I can easily access my account both on desktop and mobile. I’ve had no issues with withdrawals, and the fees are competitive compared to other brokers. Highly recommend for anyone looking to trade futures!

Michael Wang
Tainan

I faced significant issues with withdrawals from my account. It took much longer than I expected, and customer support was not very helpful in resolving my concerns. The platform itself is decent, but the withdrawal process leaves much to be desired.

Sara Lin
Hsinchu

Terrible experience with Yuanta Futures. I had my account locked for no reason and couldn’t get any support from their customer service. It took ages to resolve the issue, and in the end, I felt completely ignored. I would not recommend this platform to anyone.

Yuanta Futures Overview

Yuanta Futures, established in 2013 and headquartered in Taipei, Taiwan, is a regulated forex broker that operates under the supervision of the Taipei Exchange. This regulatory status ensures that the broker adheres to stringent guidelines designed to protect traders and maintain market integrity. Yuanta Futures is recognized for its commitment to compliant trading practices, allowing clients to engage in leveraged foreign exchange trading and futures contracts with confidence.

Is Yuanta Futures Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Taipei Exchange Taiwan Segregated Funds, Investor Compensation Scheme

Is Yuanta Futures Regulated and How Are Client Funds Protected?

Yuanta Futures is regulated by the Taipei Exchange, ensuring compliance with local financial regulations. As a regulated broker, it implements measures for client fund protection, including the segregation of client funds from the company’s operational funds. This practice helps safeguard investors’ capital in case of financial difficulties faced by the broker. Moreover, Yuanta Futures is a part of the investor compensation scheme, providing an extra layer of security for clients. The broker’s commitment to regulatory compliance and investor protection contributes to its reputation as a legitimate and trusted trading platform in the futures market.

Trading Platforms and Apps

What Trading Platforms and Apps Does Yuanta Futures Offer for Traders?

Platform Device Support Key Features Additional Services
YUANTA EPOLESTAR Windows, macOS 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo account, API access
Yuanta Hong Kong GO iOS, Android Biometric login, push notifications, one-click trading, economic calendar Demo account
Web Version Any device with internet access Encryption, market search, price alerts N/A

The YUANTA EPOLESTAR platform caters well to desktop users with advanced trading tools and security features, making it suitable for experienced traders. The Yuanta Hong Kong GO mobile app offers convenience and accessibility, enabling traders to manage their accounts and execute trades on-the-go. Furthermore, the web version provides flexibility for users who prefer not to download dedicated software while still enjoying essential trading functionalities. Yuanta Futures emphasizes secure logins, swift order execution, real-time alerts, and effective market search tools across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 1-2 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, TWD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, TWD
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, TWD
Local Payment Methods (ATM, Online Banking, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. The broker verifies users, requiring identity documents (passport) and address proof (utility bill) for first-time large withdrawals (typically over 2,000 USD), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, contact your business representative or fill out withdrawal instructions. Submit the withdrawal requests via fax or email. Local transfers are usually credited to the account on the same day, while overseas remittances take 1 to 2 working days.

Customer Support

Yuanta Futures Customer Support Overview

Support Channels

Yuanta Futures offers various contact methods for customer support, ensuring that help is readily available for traders. Customers can reach out via:

  • Email: For inquiries and support, customers can email customerservice.brk@yuanta.com.
  • Live Chat: Instant assistance is available through the live chat feature on their website.
  • Telephone: Customers can call +886 2-23261000 for direct support during business hours.
  • Social Media: Yuanta Futures maintains a presence on various social media platforms where users can receive updates and reach out for support.

Service Availability

Yuanta Futures provides customer support 24/5, ensuring that help is available during the trading week. Multilingual support is also offered, with assistance available in both English and Mandarin, catering to a diverse clientele.

Additional Resources

In addition to direct support, Yuanta Futures provides several educational resources to enhance the trading experience. These include:

  • Video tutorials that guide users through various trading tools and strategies.
  • Webinars hosted by experts to discuss market trends and trading techniques.
  • Regular market analysis updates to keep traders informed of significant developments.
  • Trading signals that can help traders make informed decisions.

Overall, Yuanta Futures is committed to providing robust customer service, ensuring traders have the support they need to navigate the forex market effectively.

Frequently Asked Questions

Yes, Yuanta Futures is a regulated brokerage firm under the Taipei Exchange in Taiwan. This regulatory oversight ensures that the company adheres to necessary compliance standards, providing a level of security and trust for its clients.

Yuanta Futures offers competitive trading conditions, including various futures products such as indices, commodities, currencies, and global futures. Commissions vary based on the product, with some mini contracts starting as low as US$15. Clients should also be aware of additional fees like real-time quotation fees and bank transfer charges.

Yuanta Futures prioritizes fund security by operating under regulatory guidelines. Client funds are kept in segregated accounts, ensuring that your money is protected and used solely for trading purposes. Additionally, the company employs robust security measures for transactions and account access.

Yuanta Futures provides two main platforms for trading: the PC-based ‘YUANTA EPOLESTAR’ and the mobile application ‘Yuanta Hong Kong GO,’ compatible with both Android and iOS devices. These platforms are designed to be user-friendly, offering full access to the range of trading instruments available.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.