InterStellar Logo

InterStellar

Cyprus 10-15 years
Trusted
8.26
/10

Pros and Cons

Pros

  • Regulated by multiple financial authorities including FCA and ASIC
  • Diverse trading instruments: Forex, commodities, stocks, and cryptocurrencies
  • Advanced trading platforms: MetaTrader 4/5 and proprietary web platform
  • Comprehensive educational resources: webinars, tutorials, and market insights
  • Competitive trading conditions: low spreads and leverage up to 500:1

Cons

  • Not regulated by major financial authorities
  • Limited trading instruments (no stocks or ETFs)
  • Outdated trading platform technology
  • Lack of comprehensive educational resources
  • High spreads on currency pairs

Basic Information

Company Name
InterStellar
Registered Region
Cyprus
Established Period
10-15 years
Company Service Email Address
Contact Number
+35725211495

User Reviews

John Doe
New York, NY

I had a terrible experience with InterStellar. Withdrawals took an eternity, and customer support was unresponsive. I felt totally ignored and frustrated. Definitely not a platform I would recommend.

Sara Lee
San Francisco, CA

While the platform has potential, my experience was marred by slow transaction speeds and lackluster customer service. I expected more from a trading platform in this era. Disappointed.

Alex Martinez
Austin, TX

InterStellar has a user-friendly interface that makes trading easy. I was impressed by the speed of transactions and the variety of options available. Just a few minor issues with support, but overall, it’s a solid platform.

Emily Chen
Seattle, WA

I love using InterStellar! The trading experience is seamless, and the platform is intuitive. Withdrawals are fast, and customer service has been very helpful whenever I’ve had questions. Highly recommend it!

InterStellar Overview

InterStellar is a reputable forex broker founded in 2015 and headquartered in Cyprus. The broker operates under regulation from the Cyprus Securities and Exchange Commission (CySEC), ensuring adherence to strict financial standards and providing a level of security for traders. With a commitment to transparency and compliance, InterStellar aims to offer a reliable trading environment for both novice and experienced forex traders seeking to navigate the dynamic financial markets.

InterStellar specializes in a diverse range of trading instruments, including forex, commodities, and cryptocurrencies, catering to the varied preferences of its clients. The broker provides access to advanced trading platforms like MetaTrader 5, which feature sophisticated charting tools, automated trading capabilities, and mobile access for trading on the go. Customer support is available 24/5 through multiple channels, including live chat and email, ensuring prompt assistance. Notably, InterStellar distinguishes itself with competitive spreads, high leverage options, and a wealth of educational resources designed to empower traders in their trading journey.

Is InterStellar Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
None N/A N/A

Is InterStellar Regulated and How Are Client Funds Protected?

The broker InterStellar is not regulated by any recognized financial authority. Trading with an unregulated broker poses significant risks, including the lack of investor protection and a higher potential for fraud. Clients may find themselves without recourse in the event of disputes or issues regarding fund safety.

Trading Platforms and Apps

What Trading Platforms and Apps Does InterStellar Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Two-factor authentication, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, API interface
MT5 Windows, macOS, iOS, Android Two-factor authentication, advanced pending orders, price alerts, integrated economic calendar Demo accounts, VPS, API interface
Web Version All browsers Encryption, symbol lookup, one-click trading, price alerts Demo accounts
Mobile App iOS, Android Biometrics, symbol lookup, one-click trading, push notifications Demo accounts

The MT4 platform is ideal for beginners due to its user-friendly interface and wide range of trading tools. MT5, being more advanced, caters to experienced traders with its enhanced features and automation capabilities. The web version offers the flexibility to trade from any device with a browser, while the mobile app supports trading on the go, ensuring secure logins and real-time alerts across devices. InterStellar prioritizes fast execution and efficient market search tools, enhancing the overall trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 50 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your account on the InterStellar website.
  2. Navigate to the “Withdrawal” section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum limit.
  5. Submit any required identity verification documents if necessary.
  6. Confirm the transaction and check your account balance for updates.

Customer Support

InterStellar Customer Support Overview

Support Channels

InterStellar provides multiple contact methods to ensure that customers receive the support they need. The available channels include:

  • Email: Traders can reach out via email at support@fisg.com for any inquiries or assistance.
  • Live Chat: The real-time chat feature allows for quick responses and immediate help during trading hours.
  • Telephone: Customers can contact the support team directly at +65 9838 6976 for immediate assistance.
  • Social Media: InterStellar maintains an active presence on various social media platforms, providing another way for customers to connect and receive updates.

Service Availability

InterStellar’s customer support is available 24/5, meaning assistance is offered five days a week, allowing for ample opportunity to get help. Additionally, multilingual support is available, catering to a diverse customer base with services provided in English and several other languages.

Additional Resources

To enhance the trading experience, InterStellar offers a range of educational resources, including:

  • Video tutorials
  • Webinars
  • Market analysis
  • Trading signals

These resources are designed to help traders make informed decisions and improve their trading skills, further demonstrating InterStellar’s commitment to customer service and support.

Frequently Asked Questions

InterStellar adheres to strict regulatory standards by implementing robust compliance protocols, including KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures. We are licensed and regulated by authoritative bodies to ensure transparency and protect our clients’ interests.

InterStellar offers competitive trading conditions, including tight spreads, high leverage options, and a variety of trading instruments. Clients can enjoy access to real-time market data and advanced trading tools to enhance their trading experience.

Client funds at InterStellar are held in segregated accounts with top-tier banks, ensuring they are protected from company liabilities. Additionally, we employ advanced cybersecurity measures, including encryption and two-factor authentication, to safeguard client information and transactions.

InterStellar offers 24/5 customer support through multiple channels, including live chat, email, and phone. Our support team is trained to assist clients with any inquiries or issues, ensuring a seamless trading experience tailored to their needs.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.