Sun Long Bullion Logo

Sun Long Bullion

Hong Kong 5-10 years
Trusted
7.94
/10

Pros and Cons

Pros

  • Regulated by Chinese Gold & Silver Exchange Society
  • Specialized focus on gold trading
  • Trading platform: MT4 (MetaTrader 4)
  • Minimum deposit requirement of $100 USD
  • Offers educational resources through Investment School and Investment News

Cons

  • Regulated only by the Chinese Gold & Silver Exchange Society
  • Lack of diversified trading instruments (only gold)
  • Limited educational resources and training materials
  • Poor customer feedback indicating potential scams
  • High relative fees for small accounts

Basic Information

Company Name
Sun Long Bullion
Registered Region
Hong Kong
Established Period
5-10 years
Company Service Email Address
Contact Number
+85239779288
Company Website

User Reviews

AJAO TOOSIN
Nigeria

I got scammed from this app. I first deposited 20,000 thinking they are real and then deposited more money, but later on, they disappeared with my funds. I cried out but nothing was done. Please stay away; this app is not real at all.

John Smith
New York, USA

Sun Long Bullion has a decent platform for trading gold, and I appreciate the educational resources they offer. However, the withdrawal process can be slow at times. Overall, it’s a mixed experience.

Alice Chen
Hong Kong

I had high hopes for Sun Long Bullion, but my experience has been disappointing. Customer support is lacking, and I faced significant delays when trying to withdraw my funds. I would not recommend them.

Michael Johnson
Toronto, Canada

I have been trading with Sun Long Bullion for over a year, and I’ve found their trading platform to be user-friendly and efficient. The execution speed is impressive. However, they need to improve their customer support response times.

Sun Long Bullion Overview

Sun Long Bullion is a Hong Kong-based forex broker established in 2013, specializing in precious metals trading, particularly gold. The broker is regulated by the Chinese Gold & Silver Exchange Society (CGSE) under a Type AA License, which ensures compliance with local industry standards. With its headquarters located in Kwun Tong, Hong Kong, Sun Long Bullion provides a secure trading environment for clients interested in participating in the gold market, emphasizing transparency and regulatory compliance in its operations.

The broker primarily uses the well-known MetaTrader 4 (MT4) platform, offering traders a user-friendly interface and advanced trading tools for effective market analysis. Sun Long Bullion focuses on gold as its main trading instrument, catering to investors seeking diversification through precious metals. The broker supports a minimum deposit of $100 and provides multiple deposit and withdrawal methods, including bank transfers and online banking. Customer support is available via email and phone, ensuring assistance is readily accessible. While Sun Long Bullion presents competitive trading conditions, potential clients are advised to consider the limited asset variety and the importance of conducting thorough research before engaging in trading activities.

Is Sun Long Bullion Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Chinese Gold & Silver Exchange Society Hong Kong Type AA License, Segregated Accounts

Is Sun Long Bullion Regulated and How Are Client Funds Protected?

Sun Long Bullion is regulated by the Chinese Gold & Silver Exchange Society, holding a Type AA License. This regulatory status indicates that the broker operates under specific standards set by the authority, which adds a level of legitimacy to its trading activities. Client funds are protected through measures such as segregated accounts, ensuring that client deposits are kept separate from the company’s operational funds. However, while this regulation provides some degree of investor protection, it may not be as comprehensive as that offered by more stringent global regulatory bodies. Traders should be aware that complaints regarding fund withdrawals have been reported, suggesting potential risks associated with this broker. Overall, while Sun Long Bullion is regulated, potential clients should carefully evaluate their options and consider the associated risks.

Trading Platforms and Apps

What Trading Platforms and Apps Does Sun Long Bullion Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Two-factor authentication, multiple order types, technical indicators, price alerts Demo accounts, API interfaces
Web Version Any device with internet access Secure login, market search, real-time alerts None
Mobile App iOS, Android Biometric login, push notifications, one-click trading None

Sun Long Bullion provides its traders with a range of robust trading platforms. The MetaTrader 4 (MT4) platform is designed for comprehensive trading with advanced charting tools and supports multiple devices, making it suitable for various trading strategies. The web version offers accessibility from any internet-enabled device, ensuring traders can manage their portfolios anywhere. The mobile app is optimized for on-the-go trading and features secure login options and real-time alerts.

Each platform emphasizes security with features like two-factor authentication and encryption. The broker ensures fast order execution and provides demo accounts for practice trading. Overall, Sun Long Bullion supports secure and efficient trading across diverse platforms, catering to both novice and experienced traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, HKD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, HKD
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, HKD
Local Payment Methods (UnionPay, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your payment method, enter the amount, and confirm. Ensure you have completed any required identity verification and KYC checks to avoid delays.

Customer Support

Sun Long Bullion Customer Support Overview

Support Channels

Sun Long Bullion provides a variety of customer support channels to assist clients effectively. Customers can reach out via:

  • Email: For inquiries and assistance, clients can contact the support team at info@slgold88.com. The email team aims to respond promptly to all queries.
  • Telephone: Clients can also call the customer support team directly at +852-39779288 for immediate assistance.
  • Live Chat: Although specific details on live chat availability are not mentioned, this is a common channel for brokers, so customers are encouraged to check the website for real-time support.
  • Social Media: Sun Long Bullion may have a presence on various social media platforms for updates and customer interaction, but specifics are to be confirmed on their official site.

Service Availability

Customer support is available 24/5, ensuring that clients can access help during market hours. Multilingual support is also offered, enhancing service accessibility for a diverse clientele. Supported languages include English and Cantonese.

Additional Resources

Sun Long Bullion provides valuable educational resources through their Investment School, including:

  • Video Tutorials: Educational videos that help users understand trading strategies and platform navigation.
  • Webinars: Regularly scheduled webinars covering market analysis and trading insights.
  • Market Analysis: Insights into market trends to inform trading decisions.
  • Trading Signals: Updates and recommendations to assist traders in their decision-making.

Overall, Sun Long Bullion is committed to providing effective support to its clients, ensuring they have the assistance they need to navigate their trading experiences smoothly.

Frequently Asked Questions

The minimum deposit required to open an account with Sun Long Bullion is $100 USD, allowing both new and experienced traders to start trading with a low initial investment.

Sun Long Bullion claims to implement various security measures to protect client funds, including segregated accounts and investor protection policies. However, it’s important for traders to conduct their own due diligence, as customer feedback indicates mixed experiences, particularly regarding fund withdrawals.

Sun Long Bullion is regulated by the Chinese Gold & Silver Exchange Society (CGSE), which provides a level of credibility, but it is worth noting that this may not be as stringent as regulations from top-tier authorities like the FCA in the UK.

Sun Long Bullion offers competitive trading conditions, including a minimum deposit of $100 and a leverage of 400:1. However, traders should be aware of potential slippage and varying spread costs, particularly during periods of high market volatility.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.