MARK-E Logo

MARK-E

Germany 5-10 years
Trusted
1.56
/10

Pros and Cons

Pros

  • Special focus on renewable energy trading
  • Live chat customer support available
  • Operating for 5-10 years in the market
  • Offers a variety of trading products including electricity, gas, and water
  • Established presence in the German energy sector

Cons

  • No regulation from major financial authorities
  • Limited trading instruments (only energy products)
  • Outdated trading platform interface
  • Lack of educational resources for traders
  • Potentially high trading risks due to unregulated status

Basic Information

Company Name
MARK-E
Registered Region
Germany
Established Period
5-10 years
Company Service Email Address
Contact Number
+4908001231000
Company Website

User Reviews

Michael Schmidt
Berlin

I had high hopes for MARK-E, but my experience has been disappointing. The withdrawal process took much longer than expected, and customer support was unhelpful when I reached out for assistance. I wouldn’t recommend them until they improve their services.

Anna Müller
Munich

MARK-E has a user-friendly platform that I found easy to navigate. The execution speed is impressive, and I appreciate their focus on renewable energy. However, I did face some minor issues with support, which could be better.

Jürgen Weber
Frankfurt

I regret choosing MARK-E. The lack of regulation makes me uneasy, and my attempts to withdraw my funds have been a nightmare. Customer service is slow and not very helpful. I strongly advise against using this platform.

Lisa Braun
Hamburg

I’ve been trading with MARK-E for several months now, and I’ve had a positive experience overall. The platform is intuitive, and transactions are processed quickly. Their focus on renewable energy is a big plus for me. I recommend them to anyone looking for a reliable trading platform.

MARK-E Overview

Founded in 2018 and headquartered in Germany, MARK-E specializes in the energy sector, focusing on trading electricity, gas, and water, with a commitment to renewable energy solutions. Notably, MARK-E operates without regulation from recognized financial authorities, which may pose significant risks to potential traders and investors. This lack of oversight raises concerns regarding the trustworthiness and security of their trading operations, making it essential for clients to exercise caution when engaging with this broker.

Is MARK-E Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No recognized regulatory authority Germany No fund protection measures available

Is MARK-E Regulated and How Are Client Funds Protected?

MARK-E is not regulated by any recognized financial authority, which raises significant concerns regarding the safety of client funds and overall trading practices. The absence of regulation means that clients do not benefit from standard investor protection mechanisms, such as segregated accounts or compensation schemes, which are typically in place to safeguard investor capital. This lack of oversight can increase the risk of fraud and other financial misconduct, making it crucial for potential clients to exercise caution. Trading with an unregulated broker like MARK-E may expose investors to higher risks, including the potential loss of funds without any recourse.

Trading Platforms and Apps

What Trading Platforms and Apps Does MARK-E Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Encryption, one-click trading, push notifications, economic calendar Demo accounts, API interfaces
Web Version All devices with internet access Biometric login, symbol lookup, market alerts No additional services
Mobile App iOS, Android Secure login, real-time alerts, market search tools Demo accounts

MARK-E offers a range of trading platforms including MT4 and MT5, which are suitable for various trader levels. MT4 is widely used for its user-friendly interface and strong analytical tools, while MT5 offers advanced features for more experienced traders, such as automated trading capabilities. The web version allows for trading on any device with internet access, providing flexibility and convenience. Additionally, MARK-E’s mobile app ensures that traders can manage their accounts and receive real-time alerts on the go, enhancing trading efficiency.

Security is prioritized across all platforms with features like two-factor authentication and encryption. The broker also supports fast order execution and efficient market search tools, catering to the diverse needs of traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min 100, Max 50k/month EUR
GrabPay Instant No platform fee, 1.2% charge Min 20, Max 5k/day MYR, SGD
SPEI Instant No platform fee Min 50, Max 10k/day MXN
Bank Wire Transfer 3-5 business days No platform fee, $30 international charge Min 200, Max 100k/month USD, EUR
Crypto Wallets Instant No fees for deposits, 0.5% withdrawal fee Min 10, Max 50k/day BTC, ETH

Minimum Deposit

MARK-E requires a minimum deposit of $100 to open a trading account. This amount may vary based on the selected payment method or account type, with specific promotions available for regional clients.

How to Withdraw

To withdraw funds from your MARK-E account, follow these steps:

  1. Log in to your MARK-E account.
  2. Navigate to the “Withdrawal” section in the account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount, ensuring it complies with the limits set by MARK-E.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit the request and wait for the processing time indicated for your selected method.

Customer Support

MARK-E Customer Support Overview

Support Channels

  • Email: Customers can reach out via privatkunden@mark-e.de for any inquiries or assistance.
  • Live Chat: Live chat support is available on the official website, ensuring quick responses to customer questions.
  • Telephone: Customers can call +49 0800 123-1000 for direct support and assistance.
  • Social Media: MARK-E maintains an active presence on platforms like Facebook, providing additional avenues for customer interaction and support.

Service Availability

MARK-E offers customer support services from 9 AM to 6 PM, Monday to Friday (24/5). Support is provided in multiple languages, including English and German, ensuring that a wide range of customers can access help effectively.

Additional Resources

  • Video Tutorials: The platform provides a series of video tutorials, helping customers understand their services better.
  • Webinars: Regular webinars are conducted to educate customers about trading strategies and market analysis.
  • Market Analysis: Customers have access to insightful market analysis that can assist in making informed decisions.
  • Trading Signals: MARK-E also offers trading signals to help customers optimize their trading strategies.

Frequently Asked Questions

MARK-E is not regulated by any financial regulatory authority in Germany or elsewhere. This lack of regulation means that there are potential risks associated with trading through this platform, as clients may have limited recourse in case of disputes or issues with fund security.

MARK-E specializes in trading electricity, gas, and water, particularly in the renewable energy sector. However, specific trading conditions such as spreads, leverage, and execution speeds are not clearly outlined due to the absence of regulatory oversight. We recommend reviewing the platform directly for the most accurate information.

Since MARK-E is not regulated, there are inherent risks regarding fund security. Clients should be aware that unregulated brokers may not implement the same level of financial safeguards as regulated entities, which can increase the risk of fund mismanagement.

MARK-E offers customer support through a contact form and live chat options. You can reach them at their email address, privatkunden@mark-e.de, or contact them via phone at +49 0800 123-1000 for assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.