Acetop Logo

Acetop

United Kingdom 5-10 years
Trusted
7.12
/10

Pros and Cons

Pros

  • Regulated by FCA
  • Diverse trading instruments: Forex, CFDs, Indices, and Commodities
  • Trading platform: MetaTrader 4 available
  • Minimum deposit: £100/$150/�150
  • Demo accounts available for practice trading

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments (no cryptocurrencies or stocks)
  • High minimum deposit requirement of £100
  • Withdrawal delays reported by users
  • No advanced educational resources available

Basic Information

Company Name
Acetop
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
4.41E+12
Company Website

User Reviews

Alice Johnson
London

I applied for a withdrawal over a week ago and still haven’t received my funds. Customer support is unresponsive and keeps giving me the runaround. Very frustrating experience. I cannot recommend Acetop at all.

Mark Thompson
Manchester

While I initially enjoyed the trading platform, my experience soured when I tried to withdraw my earnings. It took far too long, and I had to contact support multiple times without satisfactory answers. Definitely needs improvement.

Sophia Lee
Birmingham

Overall, I had a decent experience with Acetop. The platform is user-friendly, and I appreciate the variety of trading options available. The support team was helpful when I had questions, but response times could be quicker.

Carlos Mendoza
Ecuador

I’ve been trading with Acetop for almost six months and have had great success. The execution speed is impressive, and I’ve made a significant profit. Their customer service has been responsive, and I find the platform very reliable.

Acetop Overview

Acetop Financial Limited, established in 2016 and based in the United Kingdom, is a regulated forex broker that operates under the oversight of the Financial Conduct Authority (FCA), license number 767154. This regulation underscores the broker’s commitment to maintaining high standards of financial integrity and client protection, making it a credible choice for traders in the forex market. With a focus on transparency and compliance, Acetop aims to provide a secure trading environment for its clients.

Is Acetop Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
FCA United Kingdom Segregated Funds, Investor Compensation Scheme

Is Acetop Regulated and How Are Client Funds Protected?

Acetop Financial Limited is regulated by the Financial Conduct Authority (FCA) in the United Kingdom, which is recognized for its stringent regulatory standards. As an FCA-regulated broker, Acetop is required to adhere to strict guidelines that ensure the safety of client funds. This includes the segregation of client funds from the broker’s operational capital, minimizing the risk of misappropriation. Furthermore, clients may benefit from an Investor Compensation Scheme, which provides a safety net in the event that the broker is unable to meet its financial obligations. Overall, Acetop’s regulatory status and fund protection measures position it as a legit and safe option for traders seeking a reliable trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does Acetop Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo accounts, VPS, API
MT5 Windows, macOS, iOS, Android 2FA, encryption, advanced order types, push notifications, economic calendar Demo accounts, VPS, API
Web Version Any device with a browser Encryption, symbol lookup, one-click trading, alerts Demo accounts
Mobile App iOS, Android Biometric login, price alerts, push notifications, quick order execution Demo accounts

Acetop offers a range of trading platforms tailored for various trader needs. MT4 is ideal for those who prefer a well-established interface with a variety of trading tools, making it suitable for both beginners and experienced traders. MT5 enhances this experience with additional features and advanced analysis tools, catering to more sophisticated trading strategies.

The mobile app provides flexibility for trading on the go, allowing users to execute trades quickly and receive real-time alerts. All platforms emphasize secure login options, fast order execution, and efficient market search tools, ensuring a robust trading environment.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background:

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences:

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your account and navigate to the withdrawal section.
  2. Select your preferred withdrawal method.
  3. Enter the withdrawal amount and confirm your request.
  4. If it’s your first large withdrawal (over 2,000 USD), be prepared to submit identity verification documents.
  5. Wait for the processing time, which varies by method.

Customer Support

Acetop Customer Support Overview

Support Channels

Acetop offers a variety of contact methods to ensure effective customer service. Clients can reach out via:

  • Email: Send inquiries to cs@acetop.uk for assistance.
  • Live Chat: Access real-time support through the live chat feature on the Acetop website.
  • Telephone: Call us at +44 (0)800 955 1710 for immediate assistance.
  • Social Media: Stay connected and get updates through our official social media channels.

Service Availability

Acetop provides customer support from 7 AM to 5 PM (UK time), Monday to Friday, ensuring that help is available during trading hours. Multilingual support is offered, with representatives fluent in English and other languages to cater to a diverse clientele.

Additional Resources

In addition to direct support, Acetop provides various educational resources to enhance your trading experience, including:

  • Video Tutorials: Step-by-step guides on using the trading platform.
  • Webinars: Live sessions covering market analysis and trading strategies.
  • Market Analysis: Regular updates on market trends and insights.
  • Trading Signals: Expert recommendations to assist in trading decisions.

With a commitment to excellence in customer support, Acetop ensures that clients can readily access help and resources to enhance their trading journey.

Frequently Asked Questions

Yes, Acetop is regulated by the Financial Conduct Authority (FCA) in the United Kingdom. This means that client funds are kept in segregated accounts, separate from the broker’s operating capital, providing an added layer of security. The FCA’s oversight ensures that Acetop adheres to strict financial standards and practices.

Acetop requires a minimum deposit of £100, $150, or �150 to open an account. The trading conditions include variable spreads and leverage options up to 1:100, which can vary depending on the account type. It is recommended to check the latest trading conditions directly on the Acetop platform.

Acetop takes fund security seriously by adhering to FCA regulations, which mandate that client funds are held in segregated accounts. Additionally, Acetop employs robust security measures such as encryption technologies to protect your financial and personal information during transactions.

Acetop offers a user-friendly trading platform (MT4) with a variety of trading instruments including Forex, CFDs, indices, and commodities. Customer support is available via phone and email from 7 am to 5 pm (UK time), ensuring that assistance is readily accessible. Users have reported positive experiences with customer support, highlighting quick response times and helpful service.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.