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ACG

United Kingdom 5-10 years
Warning: No License
1.56
/10
★★★★★
★★★★★
The "Pros" below are based on broker self-claims. Due to its No License status and a 1.56/10 score, these features lack verified safety protocols. Data is for reference only.

Pros and Cons

Pros

  • Focus on forex trading
  • Variety of account types available
  • Supports multiple trading platforms: MT4 and MT5
  • Demo account option for practice trading
  • Competitive trading conditions possible

Cons

  • No regulation from recognized financial authorities
  • Inaccessible official website
  • Limited customer support via email only
  • Insufficient information on trading instruments and account types
  • Potential risks associated with unregulated trading

Basic Information

Company Name
ACG
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Karvin Ho
Hong Kong

I registered in 2019, but in 2021 I found that withdrawal was unsuccessful. The customer service would not reply for a few days, and I could only get a response after persistent attempts. My $12,700 is gone! Investors, please keep your eyes open or you will lose your hard-earned money!

Vegas
Colombia

The low-leverage trading offered by the firm is ideal for novices, providing a safer trading environment. However, the company’s official website is unreachable, and customer support is frustratingly absent. It’s a mixed experience for me.

热心鸭王
Hong Kong

The spread is over 10,000 pips, which is outrageous! This is not due to the market but rather a problem with the service provider. They need to compensate for the loss caused by these inflated spreads. Avoid this broker!

Gene
London

I appreciate ACG’s focus on forex trading and the availability of both MT4 and MT5 platforms. The demo account option is great for practice, but I wish there was more transparency regarding their services. Overall, I had a decent experience.

ACG Overview

ACG, also known as Aval Fx Capital Group, is a forex broker that has been operating for 5 to 10 years and is registered in the United Kingdom. However, it is important to note that ACG is currently unregulated, which raises concerns regarding the safety and security of investor funds. The lack of regulatory oversight is a significant factor for traders to consider before engaging with this broker, as it may lead to issues related to accountability and protection of capital.

The broker primarily focuses on forex trading, but specific details regarding their trading instruments, account types, and platform features are not readily available. ACG’s customer support appears to be limited to email correspondence, which may not provide the timely assistance that traders often require. While there may be potential advantages to trading with ACG, such as possibly competitive trading conditions, the overall lack of transparency and accessible information about their services necessitates that traders exercise caution and conduct thorough research before making any trading decisions.

Is ACG Safe? Regulation Analysis

Regulatory Information

ACG, also known as Aval Fx Capital Group, is not regulated by any recognized financial authority. This lack of regulation raises significant concerns regarding the safety of investor funds and the overall credibility of the broker. Traders may face risks associated with a lack of accountability, potential fraud, and loss of invested capital when dealing with unregulated entities. It is essential for potential investors to be aware of these risks before making any trading decisions.

Is ACG Regulated and How Are Client Funds Protected?

Trading Platforms and Apps

What Trading Platforms and Apps Does ACG Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Secure login (2FA), multiple order types, price alerts, technical indicators Demo account available
MT5 Windows, macOS, iOS, Android Secure login (encryption), advanced market search, one-click trading, economic calendar VPS services
Web Version Any device with internet access Secure login (encryption), symbol lookup, push notifications API interface available

MT4 is popular among beginners due to its user-friendly interface and essential trading tools. MT5, on the other hand, caters to experienced traders seeking advanced functionalities and enhanced market analysis. ACG also supports mobile trading, allowing users to manage their trades conveniently from their smartphones. All platforms emphasize secure logins and provide various tools for effective trading, including real-time alerts and efficient search options. Overall, ACG’s platform offerings aim to accommodate diverse trading strategies and preferences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min $50, Max $20,000/day USD, GBP
Credit/Debit Card Instant No platform fee Min $50, Max $10,000/day USD, GBP
E-wallet (e.g., Skrill, Neteller) Instant 1.5% e-wallet charge Min $50, Max $15,000/day USD

Minimum Deposit

The minimum deposit requirement for ACG is $50. This amount remains consistent across different payment methods and account types, ensuring accessibility for all traders.

How to Withdraw

To withdraw funds from your ACG account, follow these steps:

  1. Log into your ACG trading account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Submit the withdrawal request for processing.
  6. You will receive a confirmation email once your request is processed.

Customer Support

ACG Customer Support Overview

Support Channels

ACG provides customer support primarily via email. Traders can reach out for assistance through the email address cs@acgfx.co.uk. Unfortunately, there are no alternative communication channels available, such as live chat or telephone support, which may limit the efficiency of addressing urgent concerns.

Service Availability

The customer support service is available during standard business hours; however, specific hours of operation are not detailed. Additionally, it is unclear if multilingual support is offered, as no information on supported languages is provided.

Frequently Asked Questions

No, ACG is currently an unregulated forex broker.

The lack of regulation raises significant concerns regarding the safety of investor funds and the overall credibility of ACG, which could result in risks associated with accountability and potential fraud.

ACG offers a range of trading instruments, primarily focusing on forex, along with other asset categories such as commodities, indices, stocks, and cryptocurrencies, though specific details are limited.

ACG provides customer support primarily via email at cs@acgfx.co.uk, but there are no alternative communication channels like live chat or phone support, which may limit timely assistance.

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Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.