Axi Logo

Axi

Australia 15-20 years
Verified / Trusted
9.07
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by ASIC, FCA, CySEC, FMA, and DFSA
  • Diverse range of trading instruments including forex, commodities, indices, and cryptocurrencies
  • Trading platform: MetaTrader 4 with advanced charting tools
  • Comprehensive educational resources including video tutorials and market analysis
  • Competitive trading conditions with low spreads and multiple account types

Cons

  • Limited availability of trading instruments compared to some competitors
  • Potential withdrawal delays experienced by clients
  • No dedicated educational resources like advanced webinars
  • Customer support limited to 24/5 availability
  • No option for commission-free trading on some account types

Basic Information

Company Name
Axi
Registered Region
Australia
Established Period
15-20 years
Company Service Email Address
Contact Number
+8524000888651

User Reviews

John Smith
New York, USA

I’ve had multiple issues with withdrawals. I submitted several requests, but none have been processed yet. It’s frustrating to feel like my money is stuck with them.

Emily Johnson
London, UK

Overall, Axi has been a solid broker for me. The MetaTrader 4 platform is user-friendly, and I appreciate the low spreads. Occasionally, I faced some delays in support responses, but the trading experience has been largely positive.

Michael Brown
Sydney, Australia

I cannot recommend Axi. I’ve faced significant issues with customer support, and my withdrawal requests seem to be ignored. This experience has left me very dissatisfied.

Sophia Williams
Toronto, Canada

Axi has exceeded my expectations! The trading conditions are excellent, and the execution speed is impressive. I’ve also found their customer support to be quite helpful when I needed assistance.

Axi Overview

AxiTrader Limited, known as Axi, is a well-established broker with a history spanning 15-20 years in the forex trading industry. Founded in Australia, Axi is regulated by several reputable financial authorities, including the Australian Securities and Investments Commission (ASIC), ensuring a high standard of compliance and protection for its clients. The broker operates under the regulatory framework that upholds transparency and accountability, making it a trustworthy choice for traders around the globe.

Axi offers a diverse range of trading instruments, including forex, commodities, indices, and cryptocurrencies, providing extensive opportunities for traders. The platform supports popular trading software, notably MetaTrader 4, which is equipped with advanced charting tools and features for a seamless trading experience. Axi’s customer support is available 24/5, with multiple channels to assist clients in various languages, enhancing the overall user experience. What sets Axi apart is its commitment to providing competitive trading conditions, including low spreads and high leverage options, making it a compelling option for both novice and experienced traders alike.

Is Axi Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds
Financial Conduct Authority (FCA) United Kingdom Segregated Funds
Financial Markets Authority (FMA) New Zealand Segregated Funds
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds
Dubai Financial Services Authority (DFSA) United Arab Emirates Segregated Funds

Is Axi Regulated and How Are Client Funds Protected?

Axi is a well-regulated broker with oversight from multiple reputable financial authorities, including ASIC in Australia, FCA in the UK, FMA in New Zealand, CySEC in Cyprus, and DFSA in the UAE. This regulatory framework ensures that Axi adheres to high standards of compliance and transparency, significantly enhancing client trust.
Client funds are protected through the implementation of segregated accounts, which means that client funds are kept separate from the broker’s operational funds. This practice helps to ensure that client funds are safeguarded in the event of any financial difficulties faced by the broker. Additionally, Axi’s commitment to regulatory compliance underscores its legitimacy and reliability as a trading platform, making it a safe choice for traders seeking to engage in forex and other financial markets.

Trading Platforms and Apps

What Trading Platforms and Apps Does Axi Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo account, VPS, API
MT4 WebTrader Web-based (any browser) Login security, market search, push notifications, charting tools Demo account
Copy Trading App iOS, Android Real-time trade copying, strategy following, user-friendly interface None

Axi offers a robust selection of trading platforms catering to different trading needs. The MetaTrader 4 platform is well-suited for both novice and experienced traders, providing advanced charting tools and a range of technical indicators. The MT4 WebTrader allows for efficient trading via any web browser, ensuring flexibility and accessibility. The Copy Trading App promotes a social trading environment, enabling traders to follow and replicate the strategies of successful peers. Axi prioritizes security with features like two-factor authentication and encryption, ensuring a secure trading experience for users while facilitating fast order execution and real-time alerts.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Credit/Debit Card Instant No platform fee Min 50, Max 20,000 AUD, USD, EUR, GBP
Bank Transfer 1-3 business days No platform fee Min 100, Max 50,000 AUD, USD, EUR, GBP
e-Wallets (e.g., Skrill, Neteller) Instant No platform fee, 1.5% e-wallet charge Min 50, Max 20,000 AUD, USD, EUR, GBP
Cryptocurrency Instant No platform fee Min 50, Max 20,000 AUD, USD, EUR, GBP

Minimum Deposit

Axi requires a minimum deposit of $50 to open an account. This amount is consistent across all payment methods and account types, making it accessible for traders at various levels.

How to Withdraw

  1. Log in to your Axi account.
  2. Navigate to the ‘Withdrawals’ section.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw.
  5. Submit your withdrawal request.
  6. Check your email for confirmation of your withdrawal.

Customer Support

Axi Customer Support Overview

Support Channels

Axi offers multiple contact methods to ensure clients receive the help they need promptly. Traders can reach out through:

  • Email: Clients can send inquiries to the dedicated support email at service@axi.com.
  • Live Chat: Axi provides a live chat option on their website for immediate assistance.
  • Telephone: Support is available via phone at +61 1300 888 936 for direct communication.
  • Social Media: Axi can also be contacted through their official Facebook page.

Service Availability

Axi’s customer support operates 24/5, providing a range of assistance in multiple languages. Clients can expect support in English, as well as several other languages, catering to a diverse clientele across different regions.

Additional Resources

Axi enhances the customer experience with valuable educational resources. Traders can benefit from video tutorials, webinars, and market analysis to improve their trading strategies and knowledge.

Frequently Asked Questions

Yes, Axi is regulated by several reputable financial authorities, including the Australian Securities and Investments Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, the Financial Markets Authority (FMA) in New Zealand, the Cyprus Securities and Exchange Commission (CySEC), and the Dubai Financial Services Authority (DFSA). This regulatory oversight ensures compliance and protection for clients.

Axi offers a diverse range of trading instruments across various asset categories, including forex pairs, commodities like gold and oil, indices such as the S&P 500 and NASDAQ, stocks from major markets, and cryptocurrencies like Bitcoin and Ethereum. This extensive selection allows traders to engage in multiple markets and diversify their trading strategies.

Axi protects client funds by maintaining segregated accounts, ensuring that clients’ funds are kept separate from the broker’s operational funds. This practice is crucial for safeguarding client deposits in the event of financial difficulties faced by the broker. Additionally, Axi adheres to high standards of regulatory compliance, enhancing client trust.

Axi offers multiple customer support channels, including email, live chat, and telephone support. Their customer service operates 24/5, providing assistance in various languages. Clients can expect prompt responses and access to a range of resources to address their queries and improve their trading experience.

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Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.