PrimeXBT Logo

PrimeXBT

South Africa 5-10 years
Trusted
4.43
/10

Pros and Cons

Pros

  • Regulated by multiple authorities including FSA, FSCA, and BCR
  • Offers over 100 trading instruments including cryptocurrencies, forex, and commodities
  • High leverage options up to 1000x for forex and 200x for cryptocurrencies
  • User-friendly platform with advanced charting tools and TradingView integration
  • Competitive trading fees with low maker and taker fees

Cons

  • Not available in the US and several other countries
  • High withdrawal fees for fiat transactions
  • No support for spot trading
  • Limited educational resources for beginners
  • High leverage may increase risk of significant losses

Basic Information

Company Name
PrimeXBT
Registered Region
South Africa
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Espen Jacobsen
Oslo, Norway

I couldn’t figure out how to exchange USDT into USD, so I contacted support. They were super fast to inform me that this exchange was not yet available in my area. The withdrawal process after that was quick; I exchanged USDT into Bitcoin and had the funds in my Revolut wallet in less than 10 minutes. Overall, I’m satisfied with the platform’s responsiveness.

Jaime Gracia
Barcelona, Spain

PrimeXBT is a very convenient crypto hub for purchasing and trading. They offer unique trading pairs like SHIB/USD that you won’t find on other platforms. The interface is user-friendly, and I’ve had smooth trading experiences without any major issues. Highly recommend it for serious traders!

Subodh Kumar
Cape Town, South Africa

I had a terrible experience with PrimeXBT. Multiple withdrawal attempts failed, and their support was unresponsive. After some research, I discovered many others faced similar issues. I will never trust this platform again; it feels like a scam.

Navjot Saini
New Delhi, India

I experienced significant slippage and delays while trying to exit positions. It took too long for my deposits to reflect, and support took weeks to get back to me. While the trading options are decent, the execution issues are concerning. I hope they improve their system soon.

PrimeXBT Overview

Founded in 2018 and headquartered in St. Vincent and the Grenadines, PrimeXBT has quickly established itself as a prominent player in the forex and cryptocurrency trading arena. While the broker operates without stringent regulatory oversight, it emphasizes user security and convenience, allowing traders to engage in various markets without the need for extensive KYC processes. This approach has appealed to many traders looking for a straightforward trading experience, though prospective users should conduct their own due diligence regarding the broker’s operational practices and security measures.

PrimeXBT offers a diverse range of trading instruments, including forex, cryptocurrencies, commodities, and indices, all accessible from a single, user-friendly platform. The broker features advanced trading tools, customizable charting options, and competitive fees, with trading costs as low as 0.001% for forex trades. PrimeXBT’s platform is designed for both novice and experienced traders, providing educational resources and 24/7 customer support through various channels. With high leverage options and a commitment to low spreads, PrimeXBT differentiates itself by catering to traders seeking flexibility and efficiency in their trading strategies.

Is PrimeXBT Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Sector Conduct Authority (FSCA) South Africa Segregated Funds
Financial Services Commission (FSC) Mauritius Segregated Funds
Banco Central de Reserva (BCR) El Salvador Regulatory Compliance
Financial Services Authority (FSA) Seychelles Regulatory Compliance

Is PrimeXBT Regulated and How Are Client Funds Protected?

PrimeXBT is a regulated broker, holding licenses from several recognized financial authorities, including the Financial Sector Conduct Authority (FSCA) in South Africa and the Financial Services Commission (FSC) in Mauritius. These regulatory bodies enforce strict compliance standards, ensuring that client funds are safeguarded through measures such as segregated accounts. This means that clients’ funds are kept separate from the broker’s operational funds, providing an additional layer of security. Additionally, PrimeXBT is committed to transparency and regulatory compliance, which enhances its legitimacy and trustworthiness in the financial markets. By operating under these regulatory frameworks, PrimeXBT offers a safe trading environment for its users, further solidifying its status as a legitimate broker in the competitive forex and cryptocurrency trading landscape.

Trading Platforms and Apps

What Trading Platforms and Apps Does PrimeXBT Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 Windows, macOS, iOS, Android 2FA, multiple order types, advanced charting tools, technical indicators Demo accounts, API interface
Web Version (PXTrader) Web browsers (any device) Encryption, symbol lookup, one-click trading, customizable interface Demo accounts
PrimeXBT App iOS, Android Biometrics, price alerts, push notifications, market analysis tools VPS, copy trading

The MetaTrader 5 platform is ideal for advanced traders, offering a comprehensive suite of tools for market analysis and automated trading. The Web Version provides a user-friendly interface accessible from any device, making it suitable for traders who prefer flexibility without installations. The PrimeXBT App enables seamless trading on the go with features such as real-time alerts and secure logins, ensuring a robust mobile trading experience. Overall, PrimeXBT emphasizes secure logins, fast order execution, and efficient search tools across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, first transfer your desired amount to your wallet, selecting a withdrawal method that matches your deposit method. Then, input the amount and recipient information, along with your email verification PIN. You can track the progress in the “Recent Withdrawals” section.

Customer Support

PrimeXBT Customer Support Overview

Support Channels

PrimeXBT provides multiple contact methods to assist customers effectively. Users can reach out via:

  • Email: For detailed inquiries, customers can email the support team at support@help.primexbt.com.
  • Live Chat: Instant support is available through the official live chat feature on the PrimeXBT website.
  • Telephone: For urgent matters, customers can request a callback through the support portal.
  • Social Media: Follow PrimeXBT on platforms like Twitter and Facebook for updates and support inquiries.

Service Availability

The PrimeXBT support team is available 24/7, ensuring that customers can receive help at any time. Additionally, multilingual support is offered, with assistance available in several languages including English, Spanish, and Mandarin.

Additional Resources

To enhance the trading experience, PrimeXBT also provides various educational resources:

  • Video Tutorials: Step-by-step guides on using the platform.
  • Webinars: Live sessions covering trading strategies and market analysis.
  • Market Analysis: Regular updates on market trends and insights.
  • Trading Signals: Expert-generated signals to assist in trading decisions.

Frequently Asked Questions

PrimeXBT employs advanced security measures to protect client funds, including cold storage for the majority of assets, two-factor authentication (2FA) for account access, and regular security audits. Additionally, the platform is regulated by the Financial Sector Conduct Authority (FSCA) in South Africa and the Financial Services Regulatory Authority (FSRA) in Saint Lucia, ensuring compliance with strict financial regulations.

PrimeXBT offers a competitive trading environment with zero commission on trades, tight spreads starting from 0.1 pips for CFD trading, and leverage up to 1:1000. The platform supports trading across various asset classes, including over 350 instruments such as forex, cryptocurrencies, indices, and commodities, allowing for diverse trading strategies.

PrimeXBT is a licensed and regulated trading platform, overseen by the FSCA in South Africa and the FSRA in Saint Lucia. This regulatory status ensures that the platform adheres to strict compliance measures, including anti-money laundering (AML) policies and know your customer (KYC) protocols, providing clients with a safe and transparent trading environment.

PrimeXBT offers 24/7 customer support through multiple channels, including live chat and email. The average response time is approximately 30 seconds, ensuring that clients receive timely assistance for their inquiries or issues. Additionally, the platform provides a comprehensive FAQ section on its website for common questions.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.