Spreadex Logo

Spreadex

United Kingdom Above 20 years
Trusted
8.33
/10

Pros and Cons

Pros

  • Regulated by FCA in the UK
  • Offers over 15,000 tradable assets
  • User-friendly custom trading platform and mobile app
  • Competitive spreads, e.g., 0.6 pips on EUR/USD
  • Strong educational resources including video training center

Cons

  • No support for popular trading platforms like MT4/MT5
  • Limited deposit and withdrawal options
  • High fees for small debit card deposits
  • Withdrawal process may be slow for certain methods
  • Restricted leverage for retail accounts at 1:30

Basic Information

Company Name
Spreadex
Registered Region
United Kingdom
Established Period
Above 20 years
Company Service Email Address
Contact Number
+4401727895000

User Reviews

John Smith
London

I’ve had a frustrating experience with Spreadex. The platform is decent, but I’ve faced multiple issues with withdrawals. It took over a week to receive my funds, and their customer support was not helpful at all. I expected better from an FCA-regulated broker.

Emily Johnson
Manchester

Overall, my experience with Spreadex has been positive. The platform is user-friendly, and I’ve found their execution speed to be impressive. Customer support has been responsive when I’ve needed assistance. There are limited deposit options, but the trading experience has been smooth.

Michael Brown
Birmingham

I am very disappointed with Spreadex. My withdrawal request was delayed without any explanation, and when I reached out to support, they were unhelpful. It felt like they were just trying to stall me. I wouldn’t recommend this broker.

Sarah Davis
Liverpool

Spreadex has been fantastic for my trading needs! The variety of assets available is impressive, and the mobile app is very convenient. I also appreciate the educational resources they offer. Customer support has always been prompt and helpful. Highly recommend!

Spreadex Overview

Spreadex is a reputable forex broker founded in 1999, headquartered in the United Kingdom. Regulated by the Financial Conduct Authority (FCA) under registration number 190941, Spreadex provides clients with a secure trading environment. The firm has built a solid reputation over its more than two decades in the industry, ensuring adherence to regulatory standards that enhance trust and transparency for its users.

Is Spreadex Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Client Funds, Investor Compensation Scheme

Is Spreadex Regulated and How Are Client Funds Protected?

Spreadex is a regulated broker, authorized by the Financial Conduct Authority (FCA) in the United Kingdom under license number 190941. This regulation adds a layer of safety and trust for investors, ensuring that the broker operates in compliance with strict financial standards. Client funds are protected through measures such as segregated accounts, which means that client deposits are kept separate from the company’s operational funds, reducing the risk in case of financial difficulties. Additionally, being a part of the FCA’s Investor Compensation Scheme provides further assurance, as it safeguards client investments up to a certain limit in the event of a broker’s insolvency. With over 20 years of experience in the industry, Spreadex has built a reputation for reliability and transparency, making it a safe choice for traders looking to engage in spread betting and CFD trading.

Trading Platforms and Apps

What Trading Platforms and Apps Does Spreadex Offer for Traders?

Platform Device Support Key Features Additional Services
Custom Online Platform Windows, macOS 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, educational resources
Mobile App iOS, Android Biometric login, push notifications, one-click trading, market search VPS available
TradingView Integration Web-based Advanced charting tools, collaboration features API interface

Spreadex offers several trading platforms tailored to various user needs. The Custom Online Platform is ideal for desktop users, featuring a user-friendly interface and comprehensive trading tools. The Mobile App facilitates on-the-go trading with secure login options and real-time alerts. For advanced traders, the TradingView integration provides enhanced charting capabilities and community collaboration. Overall, Spreadex prioritizes mobile accessibility, secure logins, efficient order execution, and robust market search functionalities across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2 working days Usually free, but banks may charge a fee (e.g., USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 2 hours (if approved) £1 fee for deposits under £50; potential cash advance fees for withdrawals Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Cheque Deposit: 5-7 days Free, but may incur bank processing fees Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Direct Debit Deposit: Instant No platform fees, but local bank fees may apply Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP

Spreadex supports deposits and withdrawals in multiple currencies, primarily USD, EUR, and GBP. Compared to competitors like FP Markets and FXTM, Spreadex has fewer deposit and withdrawal options, especially with no support for e-wallets.

Compliance & Security Background

To comply with anti-money laundering (AML) and know-your-customer (KYC) regulations, withdrawals must return to the original payment method. This ensures traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and proof of address (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Payment methods may vary by region. For example, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. US users cannot utilize Skrill, and some Middle Eastern countries restrict PayPal. Partner banks in Japan might offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for lower total costs despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your Spreadex account:

  1. Log into your account and navigate to the withdrawal section.
  2. Select your preferred withdrawal method (must match your deposit method).
  3. Enter the amount you wish to withdraw, ensuring it exceeds the minimum limit.
  4. Submit your request. If it’s your first withdrawal or over 2,000 USD, be prepared to provide identity verification documents.
  5. Wait for the approval process (typically 2 hours for card withdrawals, 2 working days for bank transfers).

Customer Support

Spreadex Customer Support Overview

Support Channels

Spreadex offers multiple contact methods to assist customers effectively. These include:

  • Email: Customers can reach the support team by sending an email to info@spreadex.com.
  • Live Chat: Instant support is available through the live chat feature on their website, allowing customers to get real-time assistance.
  • Telephone: For immediate inquiries, customers can contact the support desk at +44 (0)1727 895 000.
  • Social Media: Spreadex maintains an active presence on platforms like Facebook and Twitter, where customers can also seek help and stay updated on the latest news.

Service Availability

Spreadex provides customer support from Monday to Friday, ensuring that traders have access to assistance during market hours. However, it should be noted that they do not offer 24/7 customer service. Currently, there is no specific information on multilingual support, so English is the primary language for assistance.

Additional Resources

For traders looking to enhance their knowledge, Spreadex offers a variety of educational resources, including:

  • Video tutorials covering trading strategies and platform usage.
  • Webinars that provide insights into market analysis.
  • Access to market analysis and trading signals to help traders make informed decisions.

These resources can be invaluable for both new and experienced traders looking to improve their trading skills.

Overall, Spreadex’s customer support services are designed to provide effective help and support to traders, ensuring they have the necessary resources and assistance to succeed in their trading endeavors.

Frequently Asked Questions

Yes, Spreadex is regulated by the Financial Conduct Authority (FCA) in the United Kingdom, which ensures compliance with strict financial standards and provides protection for client funds through segregated accounts.

Spreadex offers competitive variable spreads starting from 0.6 pips for major currency pairs. While there are no standard commissions, a fee is charged for shares based on their value, typically around 1.25%. It’s important to review the specific conditions on their platform for the most accurate information.

Client funds at Spreadex are held in segregated accounts, which means they are kept separate from the company’s operational funds. This provides an additional layer of security, ensuring that client money is only used for trading purposes and is protected in the event of company insolvency.

Spreadex provides multi-channel customer support, including live chat, phone support at +44 (0)1727 895 000, and email support at info@spreadex.com. They also maintain a presence on social media for updates and client interaction.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.