Cathay Futures Logo

Cathay Futures

Taiwan 5-10 years
Trusted
7.38
/10

Pros and Cons

Pros

  • Regulated by Taipei Exchange (TPEx)
  • Access to major global exchanges including TAIFEX, HKEX, and CME
  • Established operational history since 1993
  • Offers trading in a variety of futures and leveraged foreign exchange
  • Self-developed trading platform with technical support

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited trading instruments with a focus on futures
  • Outdated trading platform with no MetaTrader support
  • Lack of educational resources and market analysis tools
  • High trading fees and spreads on certain instruments

Basic Information

Company Name
Cathay Futures
Registered Region
Taiwan
Established Period
5-10 years
Company Service Email Address
Contact Number
+8860277521699

User Reviews

Emily Chen
Taipei

I had a terrible experience with Cathay Futures. My withdrawal requests took weeks to process, and customer support was unresponsive. I felt completely ignored and would not recommend this broker to anyone looking for reliable service.

John Lin
Kaohsiung

While the trading platform is decent, I faced significant issues with their customer service. They were slow to respond to my inquiries, and my issues regarding account verification took far too long to resolve. Overall, I expected better support.

Michael Wang
Taipei

Cathay Futures has a solid trading platform with good execution speeds. I’m impressed with the access to various global exchanges. However, I believe their customer support could be improved to match the quality of their trading services.

Sophia Lee
Taichung

I’ve been trading with Cathay Futures for over a year now, and I am very satisfied with their services. The platform is user-friendly, and the execution speed is excellent. I appreciate their regulatory compliance, which gives me confidence in my trading. Highly recommended!

Cathay Futures Overview

Cathay Futures, established in 1993 and headquartered in Taiwan, is a regulated forex broker under the Taipei Exchange (TPEx). With a strong foundation in the trading industry, Cathay Futures offers margin trading for domestic and international commodities. The firm is committed to adhering to regulatory standards, ensuring a level of trust and credibility for its clients seeking to engage in leveraged foreign exchange trading.

Is Cathay Futures Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Taipei Exchange (TPEx) Taiwan Segregated Funds

Is Cathay Futures Regulated and How Are Client Funds Protected?

Cathay Futures is regulated by the Taipei Exchange (TPEx) in Taiwan, which provides a framework for trading in futures and leveraged foreign exchange. This regulatory oversight ensures that the broker operates under strict guidelines, which helps promote a fair trading environment. Client funds are protected through measures such as segregated accounts, ensuring that client deposits are kept separate from the broker’s operational funds. This separation helps safeguard investors’ capital in the event of financial difficulties faced by the broker. Additionally, Cathay Futures has been in operation since 1993, enhancing its credibility and trustworthiness in the market.

Trading Platforms and Apps

What Trading Platforms and Apps Does Cathay Futures Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, symbol lookup Demo accounts, VPS
Web Version Any device with a web browser Encryption, one-click trading, price alerts None
Mobile App iOS, Android Biometric login, push notifications, market search None

Each platform offered by Cathay Futures serves distinct needs: MT4/MT5 is ideal for advanced traders requiring extensive tools and automation, while the web version provides flexibility for users without dedicated software. The mobile app enhances accessibility, allowing trading on the go with secure logins and real-time alerts. Overall, Cathay Futures ensures robust security measures, fast order execution, and efficient market search capabilities across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Local Bank Transfer 1–2 business days No platform fee Min 100, Max 50k/day USD, HKD
GrabPay Instant 1.2% charge Min 50, Max 20k/day USD, SGD
Alipay Instant No platform fee Min 100, Max 10k/day CNY, USD
SEPA Transfer 3–5 business days No platform fee Min 200, Max 30k/day EUR
SPEI Instant No platform fee Min 250, Max 15k/day MXN, USD

Minimum Deposit

Cathay Futures requires a minimum deposit of $100 for standard accounts. This amount may vary based on the chosen payment method, with options like GrabPay allowing deposits as low as $50. Additionally, certain account types may have different minimums, so users should review their specific account details before funding.

How to Withdraw

To withdraw funds from your Cathay Futures account, follow these steps:

  1. Log in to your Cathay Futures account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it complies with the limits.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your request and wait for the processing time specified for your chosen method.

Customer Support

Cathay Futures Customer Support Overview

Support Channels

Cathay Futures offers multiple support channels to assist customers effectively. You can reach out to their support team via the following methods:

  • Email: Customers can send inquiries to cathay@cathayfut.com.tw for detailed assistance.
  • Live Chat: A convenient live chat option is available on their website for immediate support.
  • Telephone: For direct assistance, customers can call +886-02-7752-1699.
  • Social Media: Cathay Futures is active on various social media platforms, providing updates and support to their followers.

Service Availability

Cathay Futures provides customer support from Monday to Friday, operating 24/5 to cater to customer needs. They also offer multilingual support, primarily in Mandarin and English, ensuring effective communication with a diverse clientele.

Additional Resources

Cathay Futures enhances its customer service experience with a range of educational resources, including:

  • Video tutorials covering trading basics and platform navigation.
  • Webinars hosted by market experts to discuss strategies and market trends.
  • Market analysis reports to help customers make informed trading decisions.
  • Trading signals that provide insights into potential market movements.

The customer reviews highlight the efficiency of their support services, with many users appreciating the quick response times and thorough assistance provided.

Frequently Asked Questions

Yes, Cathay Futures is regulated by the Taipei Exchange (TPEx) in Taiwan, which ensures that it complies with industry standards for futures and leveraged foreign exchange trading. This regulation provides a level of oversight and security for clients engaging in trading activities.

Cathay Futures offers margin trading for a variety of domestic and foreign commodities. The margin requirements vary by financial product, with original margins for domestic futures starting at NT$356,000 for the Taiwan Stock Index. For foreign products, initial margins also vary depending on the specific contract being traded.

Client funds at Cathay Futures are held in segregated accounts, ensuring that they are protected and separate from the company’s operational funds. This practice is standard among regulated brokers, providing clients with peace of mind regarding the safety of their investments.

Cathay Futures provides access to major international exchanges across Asia, Europe, and the Americas, offering a robust trading platform. Clients can expect a professional user experience with reliable customer support, accessible through multiple channels, ensuring assistance is available whenever needed.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.