CMF Logo

CMF

China 5-10 years
Trusted
7.89
/10

Pros and Cons

Pros

  • Regulated by CFFEX
  • Multiple trading platforms and mobile apps
  • Demo accounts available for practice
  • Live chat support for customer assistance
  • Low minimum deposit of ¥1

Cons

  • Not regulated in major jurisdictions like the US or EU
  • Limited funding options for account deposits
  • No support for popular trading platforms like MT4 or MT5
  • High daily withdrawal limits and restrictions
  • Lack of advanced educational resources for traders

Basic Information

Company Name
CMF
Registered Region
China
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Li Wei
Beijing

I had a frustrating experience with CMF. The withdrawal process took longer than expected, and I had to contact customer support multiple times to get updates. Their response was not very helpful, which added to my dissatisfaction. I expected better service from a regulated broker.

Xiaohui Zhang
Shanghai

I had a terrible experience with CMF. After trying to withdraw my funds, I faced numerous delays and no clear communication from their support team. It felt like they were avoiding my inquiries. I would not recommend this broker to anyone looking for reliable service.

Jin Chen
Guangzhou

CMF has a solid trading platform with multiple options for trading futures. I appreciate the availability of demo accounts that helped me get started. The customer support was responsive, and I found their market analysis resources very useful. However, I wish they would offer more funding options.

Ming Li
Shenzhen

I’ve been trading with CMF for over a year now, and I have had a positive experience overall. The trading software is user-friendly, and the execution speed is impressive. Their customer service is also quite helpful whenever I have questions. I feel confident trading with them.

CMF Overview

CMF, or China Merchants Futures Co., Ltd., was founded in 1993 and is headquartered in Shenzhen, China. This broker operates under the regulation of the China Financial Futures Exchange Co. Ltd. (CFFEX), which is recognized for its rigorous oversight of financial derivatives trading. With a registered capital of 35.98 billion yuan, CMF has established itself as a reputable entity within the futures market, providing traders with a reliable platform for trading activities. Its regulatory status enhances trust and credibility among investors, positioning it as a safe option for engaging in forex and other trading ventures.

CMF offers a diverse range of trading instruments including commodity and financial futures, supported by advanced trading platforms like the Bo Yi Master Cloud Trading Edition and its mobile apps. Traders benefit from multiple account types, including demo accounts that allow for practice without financial risk. Customer support is available through live chat, email, and phone, ensuring responsive assistance for users. Unique advantages of CMF include its low minimum deposit requirement and a solid reputation in the market, which collectively contribute to a favorable trading experience for both novice and experienced traders.

Is CMF Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
China Financial Futures Exchange Co. Ltd. (CFFEX) China Segregated Funds, Investor Compensation Scheme

Is CMF Regulated and How Are Client Funds Protected?

CMF, or China Merchants Futures Co., Ltd., operates under the regulation of the China Financial Futures Exchange (CFFEX), a recognized authority in China. This regulation ensures that CMF adheres to strict financial standards and operational guidelines, enhancing its legitimacy as a broker. Client funds are protected through measures such as segregated accounts, which keep clients’ money separate from the broker’s operational funds, and an investor compensation scheme that may provide additional safety in the event of broker insolvency. Additionally, CMF’s long-standing presence in the market since 1993, backed by its parent company, China Merchants Securities, further reinforces its credibility as a safe and regulated broker for futures trading. Investors should always conduct thorough research and remain vigilant about the inherent risks associated with trading.

Trading Platforms and Apps

What Trading Platforms and Apps Does CMF Offer for Traders?

Platform Device Support Key Features Additional Services
Bo Yi Master Cloud Trading Edition Windows, macOS 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo account, API interface
Fast new generation V3 Windows, macOS Encryption, symbol lookup, one-click trading, push notifications Demo account, VPS
China Merchants Bo Yi App iOS, Android Biometrics, symbol lookup, multiple order types, price alerts Demo account
E-Star App Mobile Terminal iOS, Android Encryption, one-click trading, push notifications, technical indicators Demo account
Flush Futures App iOS, Android 2FA, symbol lookup, multiple order types, price alerts Demo account

CMF offers a diverse range of trading platforms tailored to various user preferences. The Bo Yi Master Cloud Trading Edition is optimal for desktop users requiring comprehensive tools, while Fast new generation V3 provides advanced features for professional traders. The mobile apps, including the China Merchants Bo Yi App and E-Star App, ensure that traders can manage their accounts and receive real-time alerts on the go, enhancing the flexibility of trading. Each platform emphasizes strong security measures, such as two-factor authentication and encryption, to protect user data and transactions.

Overall, CMF supports mobile trading through its intuitive apps, providing secure login options, fast order execution, and real-time alerts. Traders benefit from efficient market search tools and comprehensive features tailored to meet the needs of both novice and experienced investors.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 3,000,000 RMB/day USD, RMB
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, RMB
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, RMB
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. For first-time large withdrawals (typically over 2,000 USD), identity documents (passport) and address proof (utility bill) are required, with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for instance, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local advantages include partner banks in Japan that may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your preferred method, and follow the prompts. Ensure that all required identity verification documents are submitted, especially for large withdrawals. Withdrawals can typically be made up to three times a day, with a maximum limit of 3 million RMB per transaction.

Customer Support

CMF Customer Support Overview

Support Channels

CMF offers multiple contact methods to ensure customers receive the help they need. Customers can reach out through:

  • Email: Users can send inquiries to ghzp@cmschina.com.cn for assistance.
  • Live Chat: An instant messaging service is available on the website for real-time support.
  • Telephone: Customers can call the support line at 95565-9-2 or 0755-95565-9-2 for direct assistance.
  • Social Media: Although CMF does not have a prominent social media presence, they encourage customers to connect through traditional channels.

Service Availability

CMF’s customer support is available 24/5, providing assistance from Monday to Friday. Multilingual support is available, including services in Chinese and English, ensuring that a broad range of customers can receive help.

Additional Resources

To enhance the trading experience, CMF offers various educational resources, including:

  • Video Tutorials: Step-by-step guides on using their trading platforms.
  • Webinars: Live sessions covering market analysis and trading strategies.
  • Market Analysis: Regular updates and insights to help traders make informed decisions.
  • Trading Signals: Informative alerts that provide guidance on potential trading opportunities.

Frequently Asked Questions

Yes, CMF is regulated by the China Financial Futures Exchange (CFFEX), ensuring compliance with local regulations and standards.

You can reach CMF’s customer support via telephone at 95565-9-2 or 0755-95565-9-2, through email at zsqh@cmschina.com.cn, by fax at 0755-82763130, or by visiting their office located at 111th and 16th floors of China Merchants Securities Building, Shenzhen.

CMF offers a minimum deposit of just 1 RMB, multiple trading platforms, and demo accounts for practice. They facilitate trading in both commodity and financial futures, ensuring a flexible environment for all traders.

Yes, CMF is considered a safe option for investors as it is regulated by CFFEX, which provides oversight and protection for client funds. However, as with any investment, it’s important to be aware of the inherent risks involved.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.