CWG Markets Logo

CWG Markets

United Kingdom 5-10 years
Trusted
8.40
/10

Pros and Cons

Pros

  • Regulated by FCA and VFSC
  • Over 500 tradable assets including Forex and cryptocurrencies
  • Trading platform: MetaTrader 5 with advanced features
  • Competitive trading conditions: spreads from 0 pips and low commissions
  • Supports PAMM/MAM accounts for managed trading options

Cons

  • Limited trading instruments (no stocks or ETFs)
  • No negative balance protection available
  • Only one trading platform (MT5)
  • Basic educational resources provided
  • Technical support unavailable on weekends

Basic Information

Company Name
CWG Markets
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+442037699268

User Reviews

Earle
New York

I decided to try out CWG, and it’s been a pretty solid experience. The platform is pretty smooth, no lag or anything. Definitely recommend it.

Oluwasegun Abioye
Lagos

CWG MARKETS LTD has top notch customer service. They have a 100% bonus which can boost your trading and no restriction on withdrawal of capital and profit coupled with the fact that you can use any lot.

Nopparat Chotirat
Bangkok

This broker scams it deducted profits from the account without justification for the action. I have tried to reach them multiple times with no response.

FreddyFX
Berlin

Technical glitches at CWG Markets are a common occurrence! There were times when entering the market was simply impossible. They do not reimburse commissions and are untrustworthy.

CWG Markets Overview

CWG Markets, established in 2017 and headquartered in Vanuatu, is a regulated forex broker that operates under the oversight of the Financial Conduct Authority (FCA) in the UK, with firm reference number FRN 785129. This regulatory status ensures that CWG Markets adheres to stringent financial standards, providing traders with a level of security and trust. In addition to its FCA regulation, CWG Markets is also registered with the Vanuatu Financial Services Commission, further enhancing its credibility in the forex industry.

Is CWG Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Investor Compensation Scheme
Vanuatu Financial Services Commission (VFSC) Vanuatu Basic Fund Protection

Is CWG Markets Regulated and How Are Client Funds Protected?

CWG Markets is regulated by two financial authorities: the Financial Conduct Authority (FCA) in the United Kingdom and the Vanuatu Financial Services Commission (VFSC). The FCA is a top-tier regulator that mandates strict compliance with investor protection measures, including the segregation of client funds in separate accounts and participation in an Investor Compensation Scheme, which provides additional security for client deposits. The VFSC, while providing a basic level of oversight, does not offer the same degree of protection as the FCA. Overall, CWG Markets presents a legitimate trading option for clients, combining regulatory oversight with operational transparency to enhance fund safety.

Trading Platforms and Apps

What Trading Platforms and Apps Does CWG Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, iOS, Android Login security with 2FA, multiple order types, technical indicators, and economic calendar. Demo accounts, VPS, API access.
MetaTrader 5 (MT5) Windows, iOS, Android Automated trading support, customizable indicators, advanced charting, and market depth. Demo accounts, VPS, API access.
Web Version Any device with internet access Secure login, symbol lookup, one-click trading, real-time alerts. Demo accounts available.
Mobile App iOS, Android Convenient trading with alerts, symbol search, and fast execution. Demo accounts available.

The trading platforms offered by CWG Markets include MetaTrader 4 and 5, both of which cater to different trading needs. MT4 is favored for its user-friendly interface and comprehensive trading tools, while MT5 is suited for those seeking advanced trading features and analytical capabilities. The web version provides seamless access across devices, ensuring traders can monitor their accounts and execute trades anytime. The mobile app enhances this flexibility, allowing for trading on the go with essential functionalities like alerts and quick order execution.

Security is a priority across all platforms, with measures including two-factor authentication and encryption to safeguard user data. CWG Markets supports mobile trading through dedicated apps, providing secure logins and real-time alerts, ensuring traders remain informed and responsive. Overall, these platforms are designed to deliver efficient trading experiences with robust tools and features.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 10 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 10 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (Skrill, Neteller, etc.) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 10 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your CWG Markets account, follow these steps:

  1. Log in to your account on the CWG Markets website or app.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred withdrawal method.
  4. Enter the withdrawal amount and confirm your details.
  5. Submit the request and complete any required verification.
  6. Check your account for the credited funds based on the processing time of your chosen method.

Customer Support

CWG Markets Customer Support Overview

Support Channels

At CWG Markets, customer support is a top priority, and they offer multiple contact methods to assist clients effectively. You can reach out via the following channels:

  • Email: For detailed inquiries, customers can email support at support@cwgmarkets.co.uk.
  • Live Chat: For immediate assistance, the live chat option is available on their website, allowing customers to connect with support representatives quickly.
  • Telephone: Customers can call their dedicated support lines at +44(0)2039471777 for immediate help.
  • Social Media: CWG Markets is active on platforms like Facebook and LinkedIn, where clients can also reach out for support.

Service Availability

Customer support is available 24/5, ensuring that assistance is accessible during key trading hours. CWG Markets also provides multilingual support to cater to a diverse clientele, with support available in English, Mandarin, and other languages as needed.

Additional Resources

CWG Markets enhances its customer service with value-added resources including:

  • Video Tutorials: Educational content to help traders navigate the platform and improve their trading skills.
  • Webinars: Regularly scheduled webinars on market trends and trading strategies.
  • Market Analysis: Insightful analysis provided to keep customers informed about market movements.
  • Trading Signals: Timely trading signals to assist clients in making informed decisions.

Clients have praised CWG Markets for their responsive and helpful support, reiterating their commitment to providing excellent customer service.

Frequently Asked Questions

CWG Markets is fully authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom. Client funds are held in segregated accounts at Barclays Bank, ensuring that they remain separate from the company’s operational funds. Additionally, CWG Markets participates in the UK Financial Services Compensation Scheme (FSCS), which provides eligible claimants with compensation of up to GBP 85,000 if the company were to become insolvent.

CWG Markets adheres to the strict regulatory standards set by the FCA, including risk management, accounting, auditing, and staff training. The company is committed to maintaining high compliance standards, which are regularly audited to ensure ongoing adherence to regulatory requirements.

At CWG Markets, clients can benefit from competitive trading conditions, including leverage ratios ranging from 1:1 to 1:100 depending on the account type. The platform also features a hierarchical quotation system that collates the best offers from top banks, ensuring clients receive optimal trading prices.

CWG Markets practices industry-standard methods for managing slippage. The firm does not interfere with trades, ensuring that clients receive real-time and accurate quotations. In fast-moving markets, if a trade can be executed at a better price than initially quoted, CWG Markets will execute the order at that improved rate, known as ‘positive slippage’.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.