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Eastmoney Futures

China 5-10 years
Verified / Trusted
7.87
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by China Financial Futures Exchange
  • Diverse range of trading instruments including Forex, commodities, and stocks
  • Available trading platforms: MT4, MT5, Eastmoney Futures Treasure App
  • No capital threshold for account opening
  • Comprehensive customer support available 24/5

Cons

  • Limited regulatory recognition outside of China
  • Potential high fees for certain trading instruments
  • Limited educational resources for novice traders
  • Withdrawal processing times may be lengthy
  • Limited cryptocurrency offerings compared to competitors

Basic Information

Company Name
Eastmoney Futures
Registered Region
China
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A

User Reviews

Li Wei
Shanghai

Eastmoney Futures has a solid platform with a user-friendly interface. The MT4 application is particularly helpful for executing trades quickly. I appreciate the variety of trading instruments they offer, which allows me to diversify my portfolio effectively. However, I would like to see more educational resources for beginners to help them get started.

Ming Zhang
Beijing

I’ve been trading with Eastmoney Futures for over a year now, and I am very satisfied with their services. The customer support is responsive, and the withdrawal process is straightforward, although it can take a bit of time. The trading speeds are impressive, and I love using the Eastmoney Futures Treasure App for trading on the go.

Xiao Chen
Guangzhou

I faced significant issues with withdrawing my funds. Customer support was not very helpful, and it took longer than expected to get any response. While the trading platform is decent, the withdrawal delays have left me frustrated, making me reconsider my options.

Hua Liu
Shenzhen

I had a terrible experience with Eastmoney Futures. My account was locked due to ‘risk control’ without any clear explanation. Customer service was unresponsive, and I felt completely helpless. I do not recommend this broker if you value timely access to your funds.

Eastmoney Futures Overview

Eastmoney Futures, officially known as 上海东方财富期货有限公司, is a futures brokerage established in China and operating for a period of 5-10 years. The broker is regulated and holds a Derivatives Trading License from the China Financial Futures Exchange, ensuring a secure trading environment for its clients. The company is headquartered in Shanghai, China, providing a robust framework for both novice and experienced traders in the region.

Is Eastmoney Futures Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
China Financial Futures Exchange China Derivatives Trading License

Is Eastmoney Futures Regulated and How Are Client Funds Protected?

Eastmoney Futures, officially known as 上海东方财富期货有限公司, is a regulated futures brokerage operating under the oversight of the China Financial Futures Exchange. The broker holds a Derivatives Trading License, ensuring that it adheres to the regulatory standards set forth by this authority. As a result, client funds are protected through the provisions associated with this regulatory framework, which includes compliance with stringent operational practices. This oversight provides Eastmoney Futures with a legitimate standing in the financial marketplace, enhancing the safety and reliability of its trading environment for clients. By being regulated, the broker establishes a foundation of trustworthiness, contributing to a secure trading atmosphere for investors in the region.

Trading Platforms and Apps

What Trading Platforms and Apps Does Eastmoney Futures Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS 2FA, multiple order types, technical indicators Demo account, API access
MT5 Windows, macOS Encryption, market search, price alerts Demo account, VPS services
Eastmoney Futures Treasure App iOS, Android Biometric login, one-click trading, push notifications Demo account

Eastmoney Futures provides a variety of trading platforms to accommodate different trading preferences. The MT4 platform is popular among traders for its robust features and support for automated trading, while MT5 offers additional tools suitable for more advanced trading strategies. The Eastmoney Futures Treasure App enables traders to manage their accounts conveniently on mobile devices, ensuring secure logins and real-time alerts. Overall, these platforms support efficient trading experiences with fast execution and comprehensive search tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1-3 business days No platform fee Min 100, Max 50,000 CNY CNY, USD
Alipay Instant No platform fee, 1% charge for deposits Min 50, Max 20,000 CNY CNY
WeChat Pay Instant No platform fee, 1% charge for deposits Min 50, Max 20,000 CNY CNY
International Wire Transfer 3-5 business days Variable based on bank Min 500, Max 100,000 CNY CNY, USD

Minimum Deposit

Eastmoney Futures requires a minimum deposit of 100 CNY for bank transfers. For alternative payment methods like Alipay and WeChat Pay, the minimum deposit is set at 50 CNY. These thresholds may vary based on the selected account type.

How to Withdraw

  1. Log in to your Eastmoney Futures account.
  2. Navigate to the ‘Withdrawal’ section in the account management area.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the specified limits.
  5. Confirm the withdrawal request and submit.
  6. Check your email for a confirmation message regarding your withdrawal request.
  7. Funds will be processed according to the selected withdrawal method’s processing time.

Customer Support

Eastmoney Futures Customer Support Overview

Support Channels

Eastmoney Futures offers multiple contact methods for customer support, ensuring clients can get the help they need. These include:

  • Email: Clients can reach out via eastmoneyfutures@eastmoneyfutures.com for inquiries and assistance.
  • Telephone: Support is available via phone at 400-980-1818 for immediate assistance.
  • Live Chat: The live chat feature on the Eastmoney Futures website provides real-time support for quick queries.
  • Social Media: Clients can follow Eastmoney Futures on various social media platforms for updates and support.

Service Availability

Eastmoney Futures provides customer support services 24/5, allowing clients to receive help during the trading week. Additionally, multilingual support is available, catering to a diverse clientele, with support primarily in Chinese and English.

Additional Resources

Eastmoney Futures enhances its customer support with valuable resources, including:

  • Video tutorials to guide users through trading processes.
  • Webinars covering market analysis and trading strategies.
  • Market analysis reports to keep clients informed about market trends.
  • Trading signals to assist traders in making informed decisions.

Frequently Asked Questions

Yes, Eastmoney Futures is regulated by the China Financial Futures Exchange and holds a Derivatives Trading License. This regulation ensures that the broker adheres to the necessary operational standards, providing a secure trading environment for clients.

Eastmoney Futures offers a diverse range of trading instruments, including Forex, commodities, indices, stocks, and cryptocurrencies. This variety caters to different trading styles and preferences, allowing traders to effectively engage in various markets.

Eastmoney Futures offers multiple support channels, including email, telephone, live chat, and social media. Customer support is available 24/5, with multilingual assistance primarily in Chinese and English, ensuring clients can receive help when needed.

To withdraw funds from your Eastmoney Futures account, log in and navigate to the ‘Withdrawal’ section. Select your preferred withdrawal method, enter the amount, and confirm the request. Processing times depend on the chosen withdrawal method, and you will receive a confirmation email regarding your request.

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Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.