Ebury Logo

Ebury

United Kingdom 5-10 years
Trusted
5.5
/10

Pros and Cons

Pros

  • Regulated by FCA, Bank of Spain, Bank of Portugal, NBB, and DFSA
  • Diverse trading instruments: Forex, Commodities, Indices, Stocks, and Cryptocurrencies
  • User-friendly online trading platform with comprehensive tools
  • Multilingual customer support available through various channels
  • Client funds protected through segregated accounts

Cons

  • Limited trading instruments compared to other brokers
  • High-pressure sales environment may deter some traders
  • Inactivity fees may apply for dormant accounts
  • Poor employee benefits and pension scheme
  • Limited educational resources for traders

Basic Information

Company Name
Ebury
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+4402038726670
Company Website

User Reviews

John Smith
London

I had a frustrating experience with Ebury. The withdrawal process took too long, and I struggled to get any clear communication from their support team. It felt like my concerns were not taken seriously, which was very disappointing.

Alice Johnson
Manchester

My experience with Ebury was incredibly negative. They closed my account without notice and froze my funds for months. Despite providing all requested documentation, I received no explanation. I would not recommend this broker to anyone.

Michael Brown
Birmingham

Ebury has a user-friendly platform that makes trading easy for beginners like me. The customer support has been helpful, and I appreciate the variety of trading instruments available. Overall, a solid experience so far.

Sarah Davis
Edinburgh

I’ve been using Ebury for a while now, and I’m very satisfied with their services. The speed of transactions is impressive, and the tools provided for managing payments are really helpful for my business. Their multilingual support is also a big plus.

Ebury Overview

Ebury, established in the United Kingdom, has been operating for over 5 to 10 years, providing a range of financial services designed to facilitate international trade. As a regulated entity under the Financial Conduct Authority (FCA), Ebury is committed to maintaining high standards of compliance and financial integrity, which enhances its credibility in the forex broker market. This regulatory oversight ensures that clients can trade with confidence, knowing that their transactions are governed by strict financial regulations.

Ebury specializes in forex trading, offering a comprehensive platform that supports various trading instruments and services. The broker is known for its user-friendly online platform, which includes tools for managing payments, collections, and risk management, making it easier for businesses to navigate global financial transactions. Ebury emphasizes customer support, available in multiple languages through various channels, ensuring that traders receive timely assistance. With a focus on empowering businesses to operate internationally, Ebury stands out for its dedication to simplifying cross-border trade while providing tailored solutions to meet diverse client needs.

Is Ebury Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Funds
Bank of Spain Spain Segregated Funds
Bank of Portugal Portugal Segregated Funds
National Bank of Belgium (NBB) Belgium Segregated Funds
Dubai Financial Services Authority (DFSA) United Arab Emirates Segregated Funds

Is Ebury Regulated and How Are Client Funds Protected?

Ebury is a regulated entity under the Financial Conduct Authority (FCA) in the United Kingdom, ensuring a high level of compliance and financial integrity. Additionally, Ebury has received licenses from the Bank of Spain and the Bank of Portugal, as well as the National Bank of Belgium and the Dubai Financial Services Authority. These regulatory bodies oversee Ebury’s operations, enhancing its legitimacy and trustworthiness in the financial market.

Client funds are protected through segregation, meaning that client deposits are kept separate from the broker’s own funds, reducing risk in the event of financial difficulties. This regulatory framework provides clients with the confidence to engage in international trading while ensuring that their investments are safeguarded by strict financial regulations.

Trading Platforms and Apps

What Trading Platforms and Apps Does Ebury Offer for Traders?

Platform Device Support Key Features Additional Services
Web Version Windows, macOS Secure login, market search, multiple order types, price alerts, technical indicators Demo account, enhanced reporting
Mobile App iOS, Android Secure login, one-click trading, push notifications, symbol lookup Demo account
API Integration Web-based Automated trading, secure access, custom solutions Easy setup, tailored integrations

Ebury’s trading platforms cater to a variety of user needs. The Web Version provides robust tools for in-depth market analysis and reporting, making it suitable for those who prefer desktop trading. The Mobile App offers convenience for on-the-go trading with functionalities like price alerts and quick order execution. For more advanced users, the API Integration allows seamless automation and customization, enhancing operational efficiency. Ebury prioritizes secure logins and reliable infrastructure across all platforms, ensuring traders can execute transactions safely and efficiently.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 50, Max 20k/day EUR, GBP, USD
SEPA Transfer 1-2 days No platform fee Min 50, Max 30k/day EUR
Credit/Debit Card Instant No platform fee, but 2% charge for international cards Min 50, Max 10k/day EUR, GBP
e-Wallet (e.g., PayPal) Instant No platform fee, 1.5% charge on deposits Min 50, Max 15k/day EUR, GBP, USD

Minimum Deposit

Ebury requires a minimum deposit of 50, which applies to all account types. This amount remains consistent regardless of the payment method or region, ensuring accessibility for both new and existing clients.

How to Withdraw

To withdraw funds from your Ebury account, follow these steps: 1. Log in to your Ebury account. 2. Navigate to the ‘Withdrawal’ section of the platform. 3. Select your preferred payment method from the available options. 4. Enter the amount you wish to withdraw, ensuring it adheres to the limits set for your selected method. 5. Confirm your request, and you will receive a notification once your withdrawal is processed.

Customer Support

Ebury Customer Support Overview

Support Channels

Ebury provides multiple contact methods to assist customers effectively. Clients can reach out via:

  • Email: Customers can contact support through designated email addresses based on their region, ensuring tailored assistance.
  • Live Chat: Immediate support is available through the live chat feature on Ebury’s platform, allowing for quick resolution of inquiries.
  • Telephone: Ebury offers telephone support, enabling clients to speak directly with customer service representatives.
  • Social Media: Ebury is active on various social media platforms, providing another avenue for customers to seek help.

Service Availability

Ebury’s customer support operates during business hours, ensuring clients receive assistance when needed. Multilingual support is available, accommodating various languages to cater to a diverse clientele.

Additional Resources

Ebury enhances customer service with educational resources, including video tutorials and market analysis, which help clients better understand trading and financial services.

Frequently Asked Questions

Ebury is regulated by the Financial Conduct Authority (FCA) in the United Kingdom and other regulatory bodies, which ensures high standards of compliance and financial integrity. Client funds are protected through segregation, meaning that client deposits are kept separate from the broker’s own funds. This reduces risk in the event of financial difficulties and provides clients with confidence in their investments.

Ebury offers several account types to cater to different traders, including Retail Accounts for beginner to intermediate traders, Professional Accounts for experienced traders, Corporate Accounts for businesses, Islamic Accounts for clients seeking Sharia-compliant trading, and Demo Accounts for new and inexperienced traders to practice without financial risk.

If you experience problems with your withdrawal, it’s recommended to log in to your Ebury account and navigate to the ‘Withdrawal’ section. Ensure that you follow the process correctly and meet the limits for your selected payment method. If issues persist, you can contact Ebury’s customer support via email, live chat, or telephone for assistance.

Yes, Ebury requires a minimum deposit of 50, which applies to all account types. This amount remains consistent regardless of the payment method or region, making it accessible for both new and existing clients.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.