FTD Logo

FTD

United Kingdom 5-10 years
Trusted
2.29
/10

Pros and Cons

Pros

  • Regulated by Financial Services Commission (FSC) in the Virgin Islands
  • Supports trading on MT5 platform
  • Offers demo accounts for practice trading
  • Diverse trading instruments including Forex and CFDs
  • API trading supported for automated trading strategies

Cons

  • Offshore regulated by FSC
  • Limited educational resources available
  • No live chat support for customer service
  • High spreads on various trading instruments
  • Lack of transparency regarding fees and account details

Basic Information

Company Name
FTD
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+4402070600383
Company Website

User Reviews

John Smith
New York, USA

I had a terrible experience with FTD. My withdrawal requests took weeks to process, and their customer support was unresponsive. I felt completely ignored and frustrated. I would not recommend trading with them.

Maria Gonzalez
Madrid, Spain

FTD’s platform seemed promising, but I faced issues with the execution speed during high volatility. I also found their educational resources lacking. Overall, not a great experience for a beginner like me.

Alex Johnson
Sydney, Australia

I’ve been trading with FTD for over a year now and have found their MT5 platform to be very user-friendly. The execution is quick, and I love the variety of instruments available. However, I wish their support was a bit more responsive.

Emily Chen
Toronto, Canada

FTD offers an excellent trading experience! The app is smooth, and I appreciate the fast deposits and withdrawals. Plus, their API integration is fantastic for automated trading. Overall, I highly recommend FTD for both new and experienced traders.

FTD Overview

FTD is a forex broker established in 2017 and headquartered in the British Virgin Islands. Regulated by the Financial Services Commission (FSC), FTD operates under the offshore license number SIBA/L/19/1123. This regulatory status indicates a commitment to compliance within the local jurisdiction, although potential traders should be aware of the implications of trading with an offshore-regulated entity.

The broker offers a broad spectrum of trading instruments, including forex and CFDs, using the advanced MT5 trading platform. FTD’s platform features robust analytical tools, customizable indicators, and support for automated trading through Expert Advisors. Customer support is accessible via phone and email, with additional outreach through social media channels. What sets FTD apart is its provision of API trading, catering to more experienced traders seeking a customizable trading experience. However, new traders may find the lack of educational resources a drawback, emphasizing the importance of thorough market understanding before engaging in trading activities.

Is FTD Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Commission (FSC) British Virgin Islands Offshore regulation

Is FTD Regulated and How Are Client Funds Protected?

FTD is regulated by the Financial Services Commission (FSC) of the British Virgin Islands, holding an offshore license (SIBA/L/19/1123). While this regulation provides a level of oversight, it is important to note that offshore regulation may not offer the same level of investor protection as those regulated by more stringent authorities. Client funds are managed under the FSC’s guidelines, but the specific measures for fund protection, such as segregated accounts or investor compensation schemes, are not clearly defined. Therefore, traders should consider the potential risks associated with trading through an offshore-regulated broker like FTD, acknowledging the limitations in terms of fund safety and regulatory oversight.

Trading Platforms and Apps

What Trading Platforms and Apps Does FTD Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, technical indicators Demo accounts, API interface
Web Version Any device with internet access Login security, market search, price alerts Demo accounts
Mobile App iOS, Android Biometrics, one-click trading, push notifications Demo accounts

FTD offers various trading platforms designed to cater to different trading needs. MT5 provides advanced tools and is suitable for traders looking for comprehensive functionalities, including automated trading and extensive market analysis. The web version allows access from any internet-enabled device, ensuring flexibility. The mobile app is optimized for on-the-go trading, providing convenient access and real-time alerts. Each platform emphasizes security through measures like two-factor authentication and encryption, while demo accounts and APIs enhance the trading experience and accessibility.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA 1-2 business days No platform fee, 0.5% for third-party banks Min 100, Max 25,000 EUR EUR, USD
GrabPay Instant No platform fee, 1% processing fee Min 50, Max 20,000 SGD SGD, USD
SPEI Same day No fees for deposits Min 200, Max 15,000 MXN MXN, USD
Credit/Debit Cards Instant No platform fee, 2% processing fee Min 50, Max 10,000 USD USD, EUR
Cryptocurrency Instant No fees for deposits Min 0.01 BTC, Max 5 BTC BTC, ETH

Minimum Deposit

The minimum deposit requirement at FTD is $50 for most payment methods. However, this amount may vary depending on the chosen payment method and account type. For example, users opting for cryptocurrency deposits may need to deposit a minimum of 0.01 BTC.

How to Withdraw

To withdraw funds from your FTD account, follow these steps:

  1. Log into your FTD account.
  2. Navigate to the ‘Withdrawal’ section under your account settings.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal request and review any fees that may apply.
  6. Submit your request and wait for the processing time to elapse, depending on your chosen method.

Customer Support

FTD Customer Support Overview

Support Channels

FTD provides several convenient contact methods for customer support, ensuring that clients can reach out for help whenever needed. These channels include:

  • Email: Clients can send their inquiries directly to info@ftdsystem.com for prompt assistance.
  • Live Chat: Although not available, FTD encourages clients to use other methods for immediate support.
  • Telephone: Customers can contact FTD at +44 (0) 207 060 0383 or +971 4583 0383 for direct support.
  • Social Media: FTD is also available on platforms like Twitter, Facebook, and LinkedIn.

Service Availability

FTD’s customer support is available 24/5, providing assistance from Monday to Friday. Additionally, the support team is multilingual, offering help in several languages to accommodate a diverse clientele.

Additional Resources

FTD provides various educational resources to enhance the trading experience for clients, including:

  • Video tutorials
  • Webinars
  • Market analysis
  • Trading signals

These resources help traders stay informed and make better decisions in the forex market, contributing to a better overall customer service experience. FTD is committed to supporting its clients with reliable information and effective service, ensuring that help is always just a contact away.

Frequently Asked Questions

FTD is regulated by the Financial Services Commission (FSC) of the British Virgin Islands, which provides an offshore regulatory framework. While this regulation does offer some oversight, it’s essential to understand that offshore regulation may not provide the same level of investor protection as onshore regulations. Traders should evaluate the risks associated with trading with an offshore broker.

FTD offers a maximum leverage of 1:100 for forex trading and 1:50 for CFD trading. The spreads vary by instrument; for example, Brent crude typically has spreads around 2 pips, while other pairs may have different spreads. For precise information on spreads and trading conditions, it’s best to consult FTD’s official website.

FTD takes measures to secure client funds, including holding them in segregated accounts to separate them from the company’s operational funds. However, as an offshore broker, the level of protection may differ from those under strict regulatory frameworks. Clients should conduct due diligence and consider the inherent risks of trading with offshore entities.

FTD offers multiple customer support channels, including phone support at +44 (0) 207 060 0383 and +971 4583 0383, as well as email support at info@ftdsystem.com. Additionally, clients can reach out via social media platforms like Twitter and Facebook for assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.