Forex FxCitizen Broker Review

Performance Matrix

Main Score & Risk Matrix

N/A

Score

1.6

Very Poor

Our review desk considers this broker unsuitable for most traders until transparent licensing, stronger compliance evidence, and clearer client-fund protections are demonstrated.

License 1.8

Business 1.1

Risk Control 1.4

Software 2.1

Regulatory 1.6

Terminal Snapshot

FxCitizen Trading Conditions

Registered Region Hong Kong

Operating Period 5-10 years

Minimum Deposit $100

Spread N/A

Licenses N/A

Contact Email account@fxcitizen.com

Contact Number +60389661980

Website fxcitizen.com

Balanced Review

Pros & Cons

Pros

Established forex broker since 2010
Diverse trading instruments including major forex pairs and commodities
Trading platform: MetaTrader 5 with advanced analytical tools
High leverage options available for traders
Multiple account types catering to different trader levels

Cons

Not regulated by any recognized financial authority
High risk due to absence of investor protection measures
Limited trading instruments, lacking stocks and cryptocurrencies
Poor customer support quality reported by users
Withdrawal issues and delays experienced by clients

Compliance Desk

Regulatory Licenses

0.0/10

No structured regulatory license cards have been configured yet.

Peer Benchmark

Broker Comparison

Feature	FxCitizen	Fidelity	SCFH	AvaTrade
Operating Period	5-10 years	See review	See review	See review
Region	Hong Kong	See review	See review	See review
Minimum Deposit	$100	See review	See review	See review
Spread	N/A	See review	See review	See review
Trust Score	1.6/10	See review	See review	See review

Product Fit

Account Types

What Account Types and Fees Does FxCitizen Offer?

Account Type	Target User Group	Essential Characteristics	Applicability Notes
Cent Micro Account	Beginners and low-volume traders	Higher leverage, fixed spreads, no commission	Minimum deposit of $10, suitable for micro trading
Standard Mini Account	Intermediate traders	Higher leverage, fixed spreads, no commission	Minimum deposit of $10, allows mini lot trading
ECN Account	Experienced traders	Variable spreads, commission-based	Minimum deposit of $1000, no mini or micro lots

Account Opening Process

Opening an account with FxCitizen involves several steps. First, potential clients need to submit personal information, including name, contact details, and employment information. Following this, financial information must be provided, detailing the client’s trading experience and financial situation. To comply with identity verification requirements, clients must also submit a valid ID and proof of address. Once the account is created, there is flexibility to upgrade to a professional account later if the trader meets certain criteria.

Trading Fees

Product	Spread (pips)	Commission	Notes
Forex (Major Pairs)	2.0	$0	Fixed spreads for standard accounts
Forex (Minor Pairs)	Varies	Varies	Variable spreads for ECN accounts
CFDs (Gold, Oil)	Varies	Varies	Available for trading
Indices	N/A	N/A	Not available
Cryptocurrencies	N/A	N/A	Not available

Other Fees

Other fees associated with trading at FxCitizen may include deposit and withdrawal fees, which vary based on the payment method. Additionally, inactivity fees may apply if an account remains dormant for an extended period. Platform usage fees are not specified, and overnight interest (swap rates) may vary based on the positions held. Currency conversion fees could also apply when trading in different currencies.

Editorial Verdict

Expert Verdict

R

Research Desk

Senior Broker Analyst

Our review desk considers this broker unsuitable for most traders until transparent licensing, stronger compliance evidence, and clearer client-fund protections are demonstrated.

Funding Desk

Deposit & Withdrawal Methods

No structured payment methods have been configured yet.

Trader Feedback

FxCitizen User Reviews

3.0

★ ★ ★ ★ ★

4 total reviews

5 star

4%

4 star

4%

3 star

4%

2 star

20%

1 star

60%

John Smith

New York

★ ★ ★ ★ ★

I have had a terrible experience with FxCitizen. I tried to withdraw my profits, but my requests were constantly ignored. Customer support is unresponsive, and I feel like I’ve lost my money due to their lack of transparency. I wouldn’t recommend this broker to anyone.

Emily Johnson

London

★ ★ ★ ★ ★

FxCitizen offers a decent trading platform with MetaTrader 5, which I find user-friendly. The speeds of trade execution are quite impressive. However, I wish they had better customer support. Overall, a good experience so far, but I’m cautious about their regulatory status.

Michael Brown

Sydney

★ ★ ★ ★ ★

While I found the trading platform to be functional, I faced significant issues with withdrawals. It took too long to get my funds back, and I received no helpful responses from customer service. It’s a risk trading with an unregulated broker like FxCitizen.

Sarah Wilson

Toronto

★ ★ ★ ★ ★

I have been trading with FxCitizen for a few years and have had a positive experience. The leverage options are great, and the platform is robust and reliable. I appreciate the variety of forex pairs available for trading. Just be sure to do your own research before investing.

Hong Kong Market