FXCL Logo

FXCL

Botswana 5-10 years
Trusted
2.23
/10

Pros and Cons

Pros

  • Low minimum deposit of $1
  • Leverage up to 1:2000
  • Wide range of trading instruments including Forex and cryptocurrencies
  • Supports popular MT4 trading platform
  • Multiple payment methods for deposits and withdrawals

Cons

  • Revoked regulation status by VFSC
  • Limited customer support options
  • No Islamic trading accounts available
  • No support for MetaTrader 5
  • High risk of withdrawal issues reported

Basic Information

Company Name
FXCL
Registered Region
Botswana
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Mike8924
Philippines

I deposited funds into FXClearing and was placed under a managed account handled by Tech-RMS. After submitting multiple formal revocation requests, FXClearing has never responded. Their support is non-existent; emails go unanswered, and the live chat is always offline. It seems designed to trap client money while passing blame. A complete scam.

cenon lumabad
Philippines

I tried to withdraw my funds multiple times, but they keep trading my remaining balance into losses. I’ve instructed them to stop trading, but they ignore my requests. It’s frustrating and distressing, especially in a medical emergency. Beware of this broker.

Juciee
Nigeria

FXCL offers a variety of payment methods which is very convenient. Their trading platform, MT4, is reliable and packed with features. Overall, my experience has been positive, but there is always room for improvement in customer support.

wuwuo
Egypt

I checked out FXCL mainly because of their Lucky Summer Festival, which had a big prize fund. It’s an interesting way to spice up trading, and I appreciate the efforts they make to engage their users. I’ve had a great experience so far.

FXCL Overview

FXCL, founded in 2006, is a forex brokerage based in Gaborone, Botswana. Originally registered in Saint Vincent and the Grenadines, FXCL is regulated by the Vanuatu Financial Services Commission (VFSC), although its license has been revoked. This raises concerns regarding its regulatory compliance and credibility, making it essential for potential traders to exercise caution and conduct thorough research before engaging with the broker.

FXCL offers a range of trading instruments, including forex, indices, and cryptocurrencies, with a low minimum deposit requirement of just $1. Traders can utilize the widely recognized MetaTrader 4 platform, which provides robust trading tools and features. Customer support is available via email, but the broker has received criticism for its limited support channels. Notably, FXCL stands out with its competitive leverage options of up to 1:2000 and a variety of account types, catering to different trading preferences. However, potential clients should remain vigilant due to the broker’s past regulatory issues and mixed reviews from users regarding withdrawal processes.

Is FXCL Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
VFSC Vanuatu None

Is FXCL Regulated and How Are Client Funds Protected?

FXCL Markets Ltd. is currently not regulated by any recognized financial authority. Originally, it was regulated by the Vanuatu Financial Services Commission (VFSC), but this license has been revoked. As a result, there are significant risks associated with trading with FXCL, including a lack of investor protection and potential challenges in accessing funds. Since the broker does not adhere to stringent regulatory standards, traders may face difficulties with withdrawals and experience higher risks of fraud. It is advisable for potential clients to exercise caution and consider trading with regulated brokers to ensure better fund safety and investor protection.

Trading Platforms and Apps

What Trading Platforms and Apps Does FXCL Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, technical indicators, price alerts Demo accounts, VPS
Web Version Any device with a browser Secure login, market analysis tools, symbol lookup Demo accounts
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo accounts

FXCL provides several trading platforms to accommodate different trader preferences. The MT4 platform is robust, suitable for both beginners and experienced traders, featuring advanced charting tools and various order types. The web version offers accessibility from any browser, allowing for on-the-go trading. The mobile app enhances convenience with features like biometric login and real-time alerts, ensuring traders can manage their accounts anytime.

Security is a priority across all platforms, with measures like two-factor authentication and encrypted connections. Additionally, FXCL supports mobile trading, facilitating quick access to markets and efficient order execution through various devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for example, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. Some payment tools are restricted, such as US users who cannot use Skrill, and certain Middle Eastern countries limiting PayPal. Local advantages may include zero-fee transfers for partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log into your account and navigate to the withdrawal section.
  2. Select your preferred payment method.
  3. Enter the amount you wish to withdraw.
  4. Complete any required identity verification or KYC checks.
  5. Submit your withdrawal request.

Typical processing times may vary based on the selected method, and additional verification may be requested for larger withdrawals.

Customer Support

FXCL Customer Support Overview

Support Channels

FXCL provides multiple contact methods for customer support to ensure assistance is readily available. Clients can reach out via:

  • Email: Direct inquiries can be sent to support@fxclearing.com.
  • Live Chat: For immediate assistance, a live chat feature is available on the website, allowing clients to connect with support representatives in real time.
  • Telephone: Currently, FXCL does not offer a dedicated hotline for support, which may limit immediate contact options.
  • Social Media: FXCL also maintains active social media profiles where users can engage and seek help.

Service Availability

FXCL’s customer support services are available 24/5, providing assistance during the standard trading week. Additionally, multilingual support is offered, catering to clients in various languages to enhance communication.

Additional Resources

FXCL enhances the trading experience with a variety of educational resources, including:

  • Video tutorials to help users navigate the trading platform and understand trading strategies.
  • Webinars covering market trends and trading techniques.
  • Market analysis reports to keep clients informed about the latest market movements.
  • Trading signals to assist clients in making informed trading decisions.

Frequently Asked Questions

FXCL is currently registered with the Vanuatu Financial Services Commission (VFSC), but it is important to note that its license has been revoked. This lack of valid regulation poses significant risks for traders.

FXCL offers a variety of trading conditions, including leverage up to 1:2000 and a low minimum deposit of $1. The brokerage provides access to various trading instruments such as forex, indices, and cryptocurrencies with competitive spreads that can start from 0 pips.

FXCL claims to implement standard security measures to protect client funds; however, due to the revoked regulatory status, clients should exercise extreme caution and consider the risks associated with trading with an unregulated broker.

FXCL offers customer support primarily through email at support@fxclearing.com. However, clients have reported difficulties in reaching support, with many complaints regarding unresponsive communication channels.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.