Hafoo Securities Logo

Hafoo Securities

Hong Kong 2-5 years
Trusted
5.5
/10

Pros and Cons

Pros

  • Regulated by Securities and Futures Commission (SFC) in Hong Kong
  • Diverse trading instruments including stocks, ETFs, and mutual funds
  • User-friendly proprietary trading platform available on mobile and desktop
  • 24/7 customer support service in Mainland China and Hong Kong
  • Offers demo accounts for practice without financial risk

Cons

  • Unregulated status raises investor safety concerns
  • Limited trading instruments, no forex or commodities
  • Proprietary platform lacks popular MetaTrader support
  • Complex fee structure can confuse traders
  • Mixed customer feedback regarding withdrawal processes

Basic Information

Company Name
Hafoo Securities
Registered Region
Hong Kong
Established Period
2-5 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Shedrick Adansi
Hong Kong

I have been using Hafoo Securities for about a year. For me, the biggest advantage lies in the wide range of markets that I can trade in. I can trade Hong Kong stocks, US stocks, and A-share stocks on one platform. The app is user-friendly and offers a good trading experience, though the fee structure can be a bit complex at times.

Harun Hhd
Hong Kong

Hafoo Securities has been a great platform for my trading needs. The speed of transactions is impressive, and there are plenty of investment options available. Their customer service is responsive, which is a plus. Overall, I feel secure trading with them.

Jasmine Lee
Hong Kong

I faced significant issues with the withdrawal process. It took a lot longer than expected, and customer support was not very helpful in resolving my concerns. I was left feeling frustrated and unsure about the platform’s reliability.

Mark Chen
Hong Kong

My experience with Hafoo Securities has been very disappointing. I attempted to withdraw funds multiple times, but each time, I faced delays and unclear communication from customer support. I feel like I can’t trust this platform with my investments.

Hafoo Securities Overview

Hafoo Securities, founded in 2004, is a forex broker headquartered in Hong Kong. The company operates under the oversight of the Securities and Futures Commission (SFC) of Hong Kong, although it currently holds a suspicious clone license, raising questions about its regulatory compliance and the safety of investor funds. Over nearly two decades, Hafoo Securities has developed a presence in the trading community, primarily focusing on retail forex and CFD trading while offering access to various financial markets, including stocks and commodities.

Is Hafoo Securities Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong None (Suspicious Clone License)

Is Hafoo Securities Regulated and How Are Client Funds Protected?

Hafoo Securities operates under a suspicious clone license issued by the Securities and Futures Commission (SFC) in Hong Kong. While it claims to be regulated, the legitimacy of its license is questionable, raising significant concerns regarding client safety. Due to its unregulated status, investor protection mechanisms such as fund segregation and compensation schemes are not available, leaving clients vulnerable to potential losses. Furthermore, the unclear policies surrounding client fund management heighten the risks associated with trading through this broker. As such, potential clients should exercise caution when considering Hafoo Securities for their trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does Hafoo Securities Offer for Traders?

Platform Device Support Key Features Additional Services
Hafoo Trading App iOS, Android 2FA, market search, multiple order types, price alerts, technical indicators Demo account, API
Web Version Windows, macOS Encryption, symbol lookup, one-click trading, push notifications VPS, educational resources
Desktop Application Windows, macOS Secure login, advanced charting, economic calendar Customer support, market analysis tools

Hafoo Securities offers a range of trading platforms to accommodate various trading preferences. The Hafoo Trading App, available for iOS and Android, provides traders with secure login options, market alerts, and access to a variety of trading tools, making it suitable for mobile trading. The web version is accessible on both Windows and macOS, offering a user-friendly interface with features like encryption and real-time market search. The desktop application supports advanced charting and economic calendars, catering to more experienced traders. All platforms emphasize security, fast order execution, and efficient market search functionalities.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your Hafoo Securities account, follow these steps:

  1. Log in to your verified Hafoo Securities account.
  2. Go to the deposit/withdrawal section.
  3. Choose your preferred payment method.
  4. Enter the amount and confirm the request.
  5. Track the updated status in your dashboard.

Always withdraw to the original funding source to ensure compliance and faster processing.

Customer Support

Hafoo Securities Customer Support Overview

Support Channels

Hafoo Securities offers multiple contact methods to provide comprehensive customer support. Clients can reach out through:

  • Email: Customers can easily contact support via email at cs@hafoo.com.hk.
  • Live Chat: Instant assistance is available through the live chat feature on their website and app.
  • Telephone: Support is accessible via phone at +852 2111 2681 for Hong Kong clients and (86) 400-920-1822 for customers in Mainland China.
  • Social Media: Contact support through their official pages on platforms like Facebook for quick responses.

Service Availability

Hafoo Securities provides customer support 24/7, ensuring that help is always available when needed. Support is offered in multiple languages, including Cantonese, English, and Mandarin, catering to a diverse clientele.

Additional Resources

To enhance the trading experience, Hafoo Securities offers various educational resources, including:

  • Video Tutorials: Step-by-step guides on using the platform and trading strategies.
  • Webinars: Live sessions covering market analysis and trading tips.
  • Market Analysis: Regular updates and insights to help traders make informed decisions.
  • Trading Signals: Alerts and signals to assist in trading decisions.

Hafoo Securities is committed to providing exceptional support and service to its clients, ensuring they receive the help they need to navigate the trading environment effectively.

Frequently Asked Questions

Yes, Hafoo Securities is a licensed broker regulated by the Hong Kong Securities and Futures Commission (SFC). All client funds are safeguarded through segregation in third-party custodian banks, ensuring a high level of security.

Hafoo Securities offers a variety of trading conditions for forex, including access to major, minor, and exotic currency pairs. The trading platform is user-friendly, and clients can expect competitive spreads and quick execution speeds.

Hafoo Securities ensures the security of client funds by keeping all deposits in segregated accounts at reputable third-party custodian banks. This practice minimizes the risk of loss and enhances fund protection for clients.

The user experience with Hafoo Securities is designed to be smooth and efficient, featuring a proprietary trading platform that is accessible via desktop and mobile devices. The platform includes real-time market data, trading tools, and educational resources to support both novice and experienced traders.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.