Hantec Logo

Hantec

Hong Kong 15-20 years
Trusted
7.67
/10

Pros and Cons

Pros

  • Regulated by FCA (United Kingdom) and FSCM (Mauritius)
  • Offers over 2,650 tradable instruments including forex, commodities, and cryptocurrencies
  • Trading platforms: MetaTrader 4, MetaTrader 5, and proprietary mobile apps
  • Extensive educational resources including courses, webinars, and video tutorials
  • Minimum deposit requirement of just $10 with competitive spreads and zero commissions

Cons

  • Not regulated in major jurisdictions like ASIC or FCA
  • Limited trading platforms (only MT4 and MT5)
  • No access to futures or vanilla options
  • Lack of advanced trading tools and features
  • Mixed reviews on customer support responsiveness

Basic Information

Company Name
Hantec
Registered Region
Hong Kong
Established Period
15-20 years
Company Service Email Address
Contact Number
+85225261085
Company Website

User Reviews

Tommy Nguyen
Los Angeles, CA

I have had a terrible experience with Hantec. My withdrawal request took over three weeks to process, and each time I reached out to support, I was met with vague answers and long wait times. I feel like my money is stuck with them indefinitely. I do not recommend this broker at all.

Sarah Johnson
New York, NY

While the platform is user-friendly, I encountered significant issues with withdrawing my funds. It took much longer than expected, and the customer support was not very helpful in providing updates. I expected better from a broker with such a reputation.

David Kim
Toronto, ON

I’ve been trading with Hantec for over a year now, and overall, I am satisfied with their services. The platform is robust, and the execution speed is impressive. I did experience a minor hiccup with a withdrawal, but their support team was responsive and resolved it quickly.

Emma Patel
London, UK

Hantec has been a fantastic broker for my trading journey. Their support team has been incredibly helpful, especially during my account setup. The educational resources are top-notch, and I appreciate the quick withdrawal process. Highly recommend for anyone serious about trading!

Hantec Overview

Hantec Financial, founded in 1990 and headquartered in London, has established itself as a prominent player in the forex brokerage sector. Regulated by several esteemed financial authorities, including the Australian Securities and Investments Commission (ASIC) under license number 326907 and the Financial Conduct Authority (FCA) in the UK with license number 502635, Hantec is recognized for its commitment to integrity and customer service. With over 30 years of experience, the broker has built a solid reputation in the industry, catering to the needs of traders worldwide.

Is Hantec Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Investor Compensation Scheme
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Investor Compensation Scheme
Vanuatu Financial Services Commission (VFSC) Vanuatu Segregated Funds
Financial Services Authority Seychelles (FSA) Seychelles Segregated Funds

Is Hantec Regulated and How Are Client Funds Protected?

Hantec is a regulated forex broker with licenses from multiple respected authorities, including the FCA in the UK, ASIC in Australia, the VFSC in Vanuatu, and the FSA in Seychelles. These regulatory bodies enforce strict compliance standards intended to safeguard traders. Client funds are protected through mechanisms such as segregated accounts, ensuring that client deposits are kept separate from the broker’s operational funds. Additionally, the FCA and ASIC provide further investor protection through compensation schemes, which offer additional layers of security in case the broker encounters financial difficulties. Hantec’s adherence to these regulations reflects its commitment to providing a safe and legitimate trading environment, making it a trusted choice for investors seeking reliable forex trading services.

Trading Platforms and Apps

What Trading Platforms and Apps Does Hantec Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) iOS, Android, Windows, macOS 2FA, multiple order types, price alerts, technical indicators Demo accounts, VPS
MetaTrader 5 (MT5) iOS, Android, Windows, macOS Encryption, one-click trading, push notifications, economic calendar Demo accounts, VPS, API interfaces
Hantec Web Trader Web-based (compatible with all devices) Secure login, symbol lookup, multiple order types, real-time alerts Demo accounts

Hantec provides several trading platforms catering to different trader needs. MT4 is ideal for beginners with its straightforward interface and extensive technical indicators, while MT5 offers advanced tools for experienced traders requiring multi-asset capabilities. The Hantec Web Trader allows for seamless trading across devices without the need for downloads, enhancing accessibility.

All platforms emphasize mobile trading convenience, secure login features, and fast order execution, alongside tools for efficient market searches and real-time alerts to keep traders informed.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-4 days, Withdrawal: 2-4 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR
E-wallets (Skrill, Neteller, Tether) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR
Local Payment Methods (GrabPay, local bank transfers) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals at Hantec must return to the original payment method to comply with anti-money laundering (AML) and know-your-customer (KYC) regulations, ensuring traceable fund flows. Users may be required to verify identity for large withdrawals (typically over 2,000 USD) with documents such as a passport and utility bill.

Regional differences affect payment method availability: Southeast Asian users may prefer GrabPay; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal.

Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Use e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Prefer bank transfers or SEPA for lower overall costs.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency.
  • Multi-base Currency Accounts: Select brokers offering multiple base currencies to minimize fees.

How to Withdraw

  1. Log in to your account and navigate to “Wallet & Balances.”
  2. Click “Withdraw Funds” in the menu.
  3. Select your withdrawal method (bank transfer, credit/debit card, e-wallet).
  4. If necessary, add your payment details.
  5. Enter the amount and confirm by clicking “Withdraw Funds.”

Your funds should be processed accordingly.

Customer Support

Hantec Customer Support Overview

Support Channels

  • Email: Customers can reach out via csd@hantec.com for general inquiries and support.
  • Live Chat: Available directly on the Hantec website for immediate assistance.
  • Telephone: Support can be accessed through a dedicated hotline at +853-2878 1875, or for China, call 4001 200 603.
  • Social Media: Engage with Hantec on various platforms to receive updates and support.

Service Availability

Hantec provides customer support 24 hours a day, five days a week, from 8:00 a.m. Monday to 7:00 a.m. Saturday (GMT+8). The support team is proficient in multiple languages, ensuring effective communication with a diverse clientele.

Additional Resources

Hantec also offers various educational resources to assist customers, including:

  • Video tutorials covering trading basics and platform usage.
  • Regular webinars on market trends and strategies.
  • In-depth market analysis to help traders make informed decisions.
  • Trading signals to assist clients in identifying potential trading opportunities.

Customer reviews consistently highlight Hantec’s commitment to support, with many praising the responsiveness and professionalism of the service team.

Frequently Asked Questions

Hantec operates under strict regulatory compliance, being regulated by the Securities and Futures Commission of Hong Kong (SFC) with License number ARV980. Additionally, Hantec is regulated by various financial authorities in other jurisdictions, such as the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC).

Hantec offers competitive trading conditions, including a commission of 0.25% on normal trades. Additional fees may apply, such as a 0.00341% handling fee and a 0.002% securities management fee. Clients should also be aware of transfer fees, stamp duties, and other variable charges that may differ based on the type of transactions.

Hantec prioritizes fund security by maintaining client funds in segregated accounts, separate from the company’s operational funds. This ensures that client investments are protected. Moreover, Hantec employs robust security measures, including two-factor authentication (2FA) for its trading platforms, to safeguard client data and transactions.

Hantec offers a user-friendly trading experience through various platforms including desktop software, internet-based platforms, and mobile apps. The mobile app includes features such as a Security Token for added protection. Additionally, Hantec provides educational tools, market insights, and responsive customer support to enhance the overall user experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.