IFX Logo

IFX

United Kingdom 5-10 years
Trusted
1.57
/10

Pros and Cons

Pros

  • Regulated by DFSA and FCA
  • Diverse trading instruments including Forex and payment solutions
  • Platform support for MT4/MT5
  • Offers demo accounts for practice trading
  • Established presence since 2015

Cons

  • Exceeded regulatory licenses (FCA and DFSA)
  • High number of user complaints regarding withdrawals
  • Limited trading instruments (mainly payment solutions and Forex)
  • No support for popular platforms like MetaTrader
  • Lack of comprehensive educational resources

Basic Information

Company Name
IFX
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+4402074958888

User Reviews

John Doe
New York, USA

I had high hopes for IFX but was extremely disappointed with their withdrawal process. It took weeks to process my request, and I ended up having to contact support multiple times. Each time I was met with generic responses. I would not recommend this platform if you need timely withdrawals.

Sarah Johnson
Toronto, Canada

Overall, my trading experience with IFX has been positive. The platform is user-friendly, and I appreciate the speed of their transactions. Customer support has been helpful when I had questions. Just a couple of minor glitches here and there, but nothing that detracts from the overall experience.

Liu Wei
Shanghai, China

I cannot stress enough how terrible my experience was with IFX. I was unable to withdraw my funds, and after several attempts to resolve the issue with customer support, my account was locked with no explanation. I feel scammed and would advise others to stay away.

Emily Chen
Hong Kong

I’ve been using IFX for a few months now, and I have to say I’m impressed. The service is quick, and the staff is friendly and knowledgeable. I had a particularly good experience with one of the agents who helped me find the best exchange rates. Highly recommend IFX for anyone looking for reliable payment solutions.

IFX Overview

IFX, established in 2015 and headquartered in the United Kingdom, is a forex broker that offers a range of financial services, primarily focusing on payment solutions and foreign exchange. The broker is regulated by the Financial Conduct Authority (FCA) and the Dubai Financial Services Authority (DFSA), although its licenses are currently marked as exceeded, indicating potential risks for traders. This regulatory status should be carefully considered by prospective clients looking to engage in trading activities with IFX.

The broker provides access to various trading instruments, with a strong emphasis on forex. Traders can utilize popular platforms such as MetaTrader 4 and MetaTrader 5, which offer advanced charting tools and execution options. IFX prides itself on delivering responsive customer support available through multiple channels, ensuring traders receive assistance when needed. Unique features that set IFX apart include competitive spreads, a demo account for practice trading, and a commitment to transparency, although potential clients should remain aware of the broker’s regulatory status and associated risks before proceeding with trades.

Is IFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Exceeded Licenses
Dubai Financial Services Authority (DFSA) United Arab Emirates Exceeded Licenses

Is IFX Regulated and How Are Client Funds Protected?

IFX is regulated by both the Financial Conduct Authority (FCA) in the UK and the Dubai Financial Services Authority (DFSA) in the UAE. However, both licenses have been marked as “exceeded,” which may indicate that the broker has not met current regulatory standards. As a result, the protection of client funds is questionable, as there are no definitive measures like segregated accounts or investor compensation schemes explicitly stated. Potential risks associated with trading through IFX include a lack of sufficient oversight and potential issues with fund accessibility. Therefore, while IFX claims to be regulated, the exceeded status raises concerns about its legitimacy and the safety of client funds.

Trading Platforms and Apps

What Trading Platforms and Apps Does IFX Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, economic calendar Demo account, VPS
MT5 Windows, macOS, iOS, Android Encryption, one-click trading, advanced charting tools, market depth Demo account, API interface
Web Version All browsers Biometrics, symbol lookup, price alerts, push notifications Demo account
Mobile App iOS, Android Secure login, real-time alerts, quick order execution Demo account

IFX offers a range of trading platforms catering to various trader needs. MT4 is popular for its user-friendly interface and extensive tools, while MT5 provides advanced features for experienced traders requiring multiple assets and automation. The web version ensures accessibility from any device, and the mobile app facilitates trading on the go with secure logins and real-time alerts.

Overall, IFX emphasizes mobile trading capabilities, secure login methods, and efficient market search tools, ensuring traders have the necessary resources for effective trading.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min 100, Max 50k/day EUR
GrabPay Instant 1% fee Min 50, Max 20k/day SGD, MYR
SPEI Instant No platform fee Min 500, Max 30k/day MXN
Bank Wire 3-5 business days $20 for international wires Min 1000, Max 100k/day USD, EUR
Local e-Wallets Instant No fees Min 20, Max 15k/day Local currencies

Minimum Deposit

IFX requires a minimum deposit of $100 to open an account. This amount is consistent across all payment methods and account types, ensuring a straightforward entry point for traders in various regions.

How to Withdraw

To withdraw funds from your IFX account, follow these steps:

  1. Log in to your IFX trading account.
  2. Navigate to the ‘Withdrawal’ section in the financial menu.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits specified.
  5. Confirm the transaction and submit your withdrawal request.
  6. Check your email for confirmation and tracking details of your withdrawal.

Customer Support

IFX Customer Support Overview

Support Channels

IFX offers several convenient channels for customer support to ensure that help is readily available to clients. These include:

  • Email: Clients can reach out via email at private@ifxpayments.com for assistance with inquiries and issues.
  • Live Chat: IFX provides a live chat option on their website for real-time support, allowing customers to receive instant help.
  • Telephone: Customers can contact IFX by phone at +44 (0)20 7495 8888 for direct communication with support representatives.
  • Social Media: IFX is active on various social media platforms, where clients can also engage for support and updates.

Service Availability

IFX’s customer service is available 24/5, providing assistance throughout the business week. Additionally, multilingual support is offered to cater to a diverse client base, with services available in English and several other major languages.

Additional Resources

To enhance the trading experience, IFX provides various educational resources, including:

  • Video tutorials covering platform features and trading strategies.
  • Webinars hosted by experienced traders, offering insights into market trends and strategies.
  • Regular market analysis to help clients make informed trading decisions.
  • Trading signals to assist clients in identifying potential trading opportunities.

Clients have reported positive experiences with IFX’s customer support, highlighting the team’s responsiveness and helpfulness in resolving issues.

Frequently Asked Questions

IFX is registered in the United Kingdom and is subject to regulations from the Financial Conduct Authority (FCA) and the Dubai Financial Services Authority (DFSA). Although both licenses are currently exceeded, the company is committed to maintaining compliance with all applicable regulations and standards to protect clients and ensure transparency in operations.

IFX offers competitive trading conditions, including a variety of trading instruments across foreign exchange markets. Clients can benefit from demo accounts to practice their strategies, and the platform provides access to advanced trading tools and resources to enhance user experience.

Client funds at IFX are held in segregated accounts with reputable banks, ensuring that they are protected and not used for operational expenses. Additionally, IFX employs robust security measures, including SSL encryption, to safeguard personal and financial information.

IFX provides multiple customer support options, including phone support at +44 (0)20 7495 8888 and email support at private@ifxpayments.com. Clients can also reach out for assistance through their official website, where they can find additional resources and FAQs to help resolve common issues.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.