IMC Logo

IMC

Netherlands 15-20 years
Trusted
7.36
/10

Pros and Cons

Pros

  • Regulated by ASIC and FCA
  • Diverse trading instruments including Forex, commodities, and indices
  • Advanced trading platform with customizable tools
  • Comprehensive educational resources including webinars and tutorials
  • Competitive spreads and flexible leverage options

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited trading instruments (no stocks or ETFs available)
  • Platform lacks advanced trading tools and features
  • Poor educational resources for beginner traders
  • High withdrawal fees impacting overall profitability

Basic Information

Company Name
IMC
Registered Region
Netherlands
Established Period
15-20 years
Company Service Email Address
Contact Number
+85236589888
Company Website

User Reviews

John Doe
Houston, TX

My experience with IMC has been nothing short of terrible. I faced constant delays in my withdrawal requests, and customer support was unresponsive. It felt like I was just another number to them, and my concerns were never taken seriously. I would not recommend this company to anyone looking for a reliable trading platform.

Alice Smith
Los Angeles, CA

IMC has a lot of potential, but their customer support is severely lacking. I experienced issues with my account, and it took days to get a response. The platform itself is decent, but the frustration with support has made me reconsider my options. I hope they improve their support system soon.

David Johnson
Chicago, IL

Overall, I’ve had a positive experience with IMC. The trading platform is user-friendly and offers a good range of tools. The execution speed is impressive, and I appreciate the educational resources available. However, I believe they could enhance their customer service to make it a perfect experience.

Maria Garcia
Miami, FL

IMC has been a great trading platform for me. I love the fast execution times and the comprehensive market analysis tools they provide. The customer service has been responsive whenever I’ve had questions. I’m very satisfied with my experience and would recommend IMC to other traders.

IMC Overview

IMC, established in 1999 and headquartered in the United Kingdom, is a notable forex broker that operates under the regulation of the Financial Conduct Authority (FCA), ensuring a secure trading environment for its clients. With a robust regulatory framework, IMC provides traders with peace of mind, as it adheres to strict compliance standards, offering transparency and protection for client funds, which further solidifies its reputation in the forex trading industry.

Is IMC Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is IMC Regulated and How Are Client Funds Protected?

IMC is regulated by the Securities and Futures Commission (SFC) in Hong Kong, holding a valid futures trading license since March 12, 2007. This regulatory status ensures that IMC operates within a framework designed to protect investors and maintain market integrity. Client funds are safeguarded through measures such as segregated accounts, which help ensure that client assets are kept separate from the broker’s operational funds. Additionally, the SFC provides an Investor Compensation Scheme, which offers further protection to clients in the event of broker insolvency. With over 35 years of experience and a strong presence across more than 90 exchanges, IMC employs advanced technology and quantitative methods to deliver reliable trading services while adhering to strict regulatory standards.

Trading Platforms and Apps

What Trading Platforms and Apps Does IMC Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Any device with internet access Encryption, advanced charting tools, one-click trading, push notifications API access
Mobile App iOS, Android Biometric login, quick order execution, price alerts, market news Demo accounts

The IMC trading platforms offer distinct advantages tailored to various trader needs. MT4/MT5 is ideal for advanced traders, providing comprehensive tools and features for in-depth analysis and strategy execution. The web version ensures accessibility from any device, supporting traders who prefer a browser-based experience. The mobile app enhances convenience, allowing for seamless trading on the go.

IMC prioritizes security with robust login measures such as two-factor authentication and encryption across its platforms. Fast order execution, real-time alerts, and efficient market search tools enhance the trading experience, making it adaptable to both novice and experienced traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log in to your account, navigate to the withdrawal section, select your preferred method, enter the amount, and confirm the transaction. Ensure your account is verified to avoid delays.

Customer Support

IMC Customer Support Overview

Support Channels

IMC offers a variety of contact methods to ensure that customers receive the help they need promptly. These include:

  • Email: Customers can reach out via specific email addresses for different departments, including support and inquiries.
  • Live Chat: A convenient live chat option is available on the IMC website, allowing for real-time assistance.
  • Telephone: Customers can call IMC’s dedicated hotline for direct support. In the USA, the hotline number is +1 248 356 4311.
  • Social Media: IMC maintains an active presence on various social media platforms where customers can send inquiries and receive updates.

Service Availability

IMC’s customer support services are available 24/5, ensuring that assistance is accessible during the standard trading week. Furthermore, IMC offers multilingual support, catering to customers in English, German, and other languages, depending on the region.

Additional Resources

To enhance customer experience, IMC provides several educational resources, including:

  • Video Tutorials: Informative videos that guide users through various features and services.
  • Webinars: Regularly scheduled webinars covering market trends and trading strategies.
  • Market Analysis: Access to expert analyses that help inform trading decisions.
  • Trading Signals: Notifications and insights that assist customers in making informed trading choices.

IMC is committed to providing excellent customer service, as verified by numerous positive reviews highlighting the efficiency and effectiveness of their support team.

Frequently Asked Questions

IMC adheres to the highest standards of integrity and has a zero-tolerance policy towards fraud, bribery, and corruption. Our Ethics and Compliance Department ensures that all employees, directors, and partners follow our Code of Ethics and comply with legal, regulatory, and donor requirements.

IMC prioritizes the security of client funds by using segregated accounts to hold client money separately from the company’s operational funds. This ensures that your funds are protected and only used for trading activities as per your instructions.

IMC offers competitive trading conditions, including low spreads, fast execution speeds, and access to a wide range of financial instruments. We also provide advanced trading platforms that cater to both beginner and experienced traders.

IMC’s trading platform is designed with user experience in mind, featuring an intuitive interface, customizable layouts, and comprehensive tools for analysis. Our platform is accessible on both desktop and mobile devices, ensuring that you can trade conveniently from anywhere.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.