LGT Logo

LGT

Hong Kong 10-15 years
Trusted
7.32
/10

Pros and Cons

Pros

  • Regulated by FINMA and other reputable financial authorities
  • Diverse range of investment products including private banking and asset management
  • Global presence with operations in over 40 locations worldwide
  • Strong emphasis on sustainability and responsible investing
  • Comprehensive client services tailored to individual needs

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited platform options (no MetaTrader support)
  • No promotional offers or bonuses available
  • Poor customer support ratings
  • Lack of transparency regarding trading conditions and fees

Basic Information

Company Name
LGT
Registered Region
Hong Kong
Established Period
10-15 years
Company Service Email Address
N/A
Contact Number
+852 2868 0201
Company Website

User Reviews

James Smith
New York, NY

I had high hopes for LGT, but my experience has been disappointing. The withdrawal process took much longer than expected, and I struggled to get clear answers from customer support. It felt like they didn’t prioritize my concerns, which left me frustrated and questioning my decision to invest with them.

Maria Gonzalez
Los Angeles, CA

Absolutely terrible experience! I attempted to withdraw my funds several months ago and still haven’t received them. Customer service has been unresponsive, and I’ve felt completely abandoned. I would not recommend LGT to anyone looking for reliable investment options.

David Kim
San Francisco, CA

LGT has been a solid investment platform for me. The interface is user-friendly, and I appreciate the speed of transactions. I did have a minor issue with support, but they resolved it quickly. Overall, I feel confident managing my investments here.

Sophia Lee
Chicago, IL

I’ve been using LGT for over a year now, and I couldn’t be happier. The customer service is top-notch, always ready to help with any inquiries. The platform is fast, and I’ve seen good returns on my investments. Highly recommend for anyone serious about trading!

LGT Overview

LGT Group, originally known as The Liechtenstein Global Trust, was founded in 1920 and is headquartered in Switzerland. As a significant player in the financial services industry, LGT operates under strict regulatory oversight, ensuring compliance with standards set by reputable authorities. This regulatory adherence fosters a trustworthy environment for clients seeking forex and other investment opportunities, reinforcing the firm’s commitment to transparency and reliability in its operations.

Is LGT Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Liechtenstein Financial Market Authority (FMA) Liechtenstein Segregated Funds, Investor Compensation Scheme
Financial Conduct Authority (FCA) United Kingdom Investor Protection Requirements
Hong Kong Monetary Authority (HKMA) Hong Kong Deposit Protection Scheme
Swiss Financial Market Supervisory Authority (FINMA) Switzerland Segregated Funds
Monetary Authority of Singapore (MAS) Singapore Investor Compensation Scheme

Is LGT Regulated and How Are Client Funds Protected?

LGT is a regulated broker, overseen by multiple financial authorities, including the Liechtenstein Financial Market Authority (FMA) and the Financial Conduct Authority (FCA) in the UK. Client funds are protected through measures such as segregated accounts and participation in investor compensation schemes, which provide an additional layer of security. Additionally, LGT complies with stringent regulations in other jurisdictions, including Hong Kong, Switzerland, and Singapore, ensuring that client assets are managed under robust legal frameworks. This regulatory oversight enhances the overall safety of client investments, making LGT a legit choice for investors seeking a secure trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does LGT Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, price alerts, technical indicators Demo accounts, VPS
LGT SmartBanking Web, iOS, Android Encrypted login, symbol lookup, one-click trading, push notifications API interfaces
LGT Wealth App iOS, Android Biometric login, portfolio access, document downloads, secure messaging Paperless reporting

The various platforms offered by LGT cater to different trading needs. MT4/MT5 is ideal for advanced traders seeking extensive tools and automation for multi-asset trading. LGT SmartBanking provides a robust web-based solution with advanced order types and market tracking. The LGT Wealth App focuses on secure, mobile access to portfolio information and direct communication with investment managers, enhancing user convenience. All platforms incorporate strong security measures such as two-factor authentication and encryption, ensuring safe trading experiences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 1,000 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 1,000 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal, while partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log into your account and navigate to the withdrawal section.
  2. Select your preferred withdrawal method.
  3. Enter the amount you wish to withdraw.
  4. Confirm your withdrawal request.
  5. Complete any required identity verification processes.

Ensure all details are accurate to avoid delays in processing.

Customer Support

LGT Customer Support Overview

Support Channels

LGT offers multiple contact methods to ensure customer support is easily accessible to all clients. These include:

  • Email: Clients can reach out via email for detailed inquiries and support requests.
  • Live Chat: For immediate assistance, the live chat feature is available on the LGT website, providing real-time help.
  • Telephone: Customers can contact LGT’s support team by phone, with dedicated numbers for general and new client inquiries.
  • Social Media: LGT maintains an active presence on social media platforms, allowing clients to connect and receive updates.

Service Availability

LGT’s customer support is available Monday to Friday, from 8 AM to 5:30 PM (GMT/BST). Multilingual support is offered, catering to clients in various languages, enhancing accessibility and understanding.

Additional Resources

LGT provides a variety of educational resources, including video tutorials and webinars, which help clients better understand their services and trading strategies. Additionally, market analysis and trading signals are available to assist clients in making informed decisions.

With a commitment to delivering exceptional support and services, LGT has garnered positive feedback from clients, highlighting the efficiency and responsiveness of their customer service teams. For more information, clients can visit the official LGT contact page.

Frequently Asked Questions

LGT employs strict security standards to protect client funds and data, including the use of encrypted data storage in highly secure data centers. All transactions and communications are secured with advanced encryption protocols, and regular security updates are implemented to safeguard against potential threats.

LGT adheres to all relevant regulatory requirements by implementing comprehensive compliance programs and internal controls. The firm regularly monitors changes in regulations and updates its practices accordingly to ensure adherence to legal standards in all jurisdictions where it operates.

Clients can expect competitive trading conditions with LGT, including access to a wide range of financial instruments, low spreads, and efficient execution. Additionally, LGT offers advanced trading platforms that provide the tools necessary for effective trading strategies.

Clients experiencing issues with the LGT platform can contact LGT’s dedicated support teams via phone or secure messaging within the platform. Support is available during specified hours, and clients can also consult the extensive online help resources provided on the LGT website.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.