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NordFX

Saint Lucia 5-10 years
Trusted
2.44
/10

Pros and Cons

Pros

  • Regulated by VFSC
  • Wide selection of trading instruments: Forex, metals, cryptocurrencies, stocks, and indices
  • Platform support: MetaTrader 4 and MetaTrader 5
  • Leverage up to 1:1000 available
  • Competitive spreads starting from 0.0 pips

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Withdrawal fees for certain methods
  • Inactivity fees on dormant accounts
  • Restricted operations in regions like the USA
  • Limited currency choices (only USD available)

Basic Information

Company Name
NordFX
Registered Region
Saint Lucia
Established Period
5-10 years
Company Service Email Address
Contact Number
+447458197795
Company Website

User Reviews

Mohammed Hassan
Dubai, UAE

I’ve been trading with NordFX for some time now and overall it’s been a really good experience. The platform runs smoothly, withdrawals are processed quickly, and customer support has always been helpful whenever I had questions. I also like the variety of instruments available, especially the crypto and forex pairs. So far, I’m satisfied with the service and feel confident continuing with them.

Eugene Fields
Toronto, Canada

Trading with NordFX has been a great experience. As someone who values transparency and security, I’ve found NordFX’s operations to be trustworthy. Their withdrawal process is quick, which is crucial when managing liquidity. The account types and leverage options cater to both beginner and advanced traders, making it easy to adjust based on my trading goals.

Ranjana Saxena
Mumbai, India

This is one of the worst (if not THE worst) trading companies I have been in the last 15 years. They took a day and numerous complaints from me to process my Skrill deposit, which is instant everywhere else. The support is the worst I’ve seen. I have strong reasons to believe that many of the positive reviews are paid for. Avoid this company at all costs.

Shailesh
Bangalore, India

I had a terrible experience with NordFX. I tried to withdraw my funds, but they kept giving me excuses and delays. Their support was unhelpful, and I felt completely ignored. I wish I had read more reviews before opening an account with them. Be careful!

NordFX Overview

NordFX is a global forex broker founded in 2008 and headquartered in Saint Lucia. It operates under the regulation of the Vanuatu Financial Services Commission (VFSC), which provides a level of oversight for its trading activities. With a commitment to transparency and security, NordFX has established itself as a reliable choice for traders seeking access to the forex market and various financial instruments, ensuring compliance with industry standards to maintain trust and credibility among its clients.

Is NordFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Authority (FSA) Seychelles Segregated Funds
Financial Services Commission (FSC) Mauritius Segregated Funds, Investor Compensation Scheme

Is NordFX Regulated and How Are Client Funds Protected?

NordFX is regulated by recognized financial authorities, including the Financial Services Authority in Seychelles and the Financial Services Commission in Mauritius. This regulatory status ensures that NordFX adheres to strict operational standards, which are essential for maintaining a safe trading environment. Client funds are protected through measures such as segregation of funds, meaning that client money is held in separate accounts from the broker’s operational funds. Additionally, the FSC in Mauritius offers an Investor Compensation Scheme, which provides further security for clients in the event of financial difficulties faced by the broker. Overall, the regulatory framework and fund protection measures in place make NordFX a safe choice for traders.

Trading Platforms and Apps

What Trading Platforms and Apps Does NordFX Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, technical indicators, market news Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Advanced order types, economic calendar, trading signals, market depth Demo accounts, VPS
Web Version Any device with internet access Secure login, symbol lookup, price alerts Demo accounts
Mobile App iOS, Android Push notifications, one-click trading, market search Demo accounts

NordFX provides a robust selection of trading platforms, including MT4 and MT5, which cater to both novice and experienced traders. The MT4 platform is widely recognized for its user-friendly interface and essential trading tools, while MT5 offers advanced features suitable for more complex trading strategies. The mobile app ensures that traders can manage their accounts and execute trades conveniently from their smartphones.

Security measures include secure logins and two-factor authentication, safeguarding user accounts. The platforms support fast order execution and real-time alerts, enhancing the trading experience. Overall, NordFX offers flexible trading options across various devices, making it accessible for traders on the go.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: Up to 1 hour, Withdrawal: Up to 1 hour Usually free, but banks may charge a fee (2-3% for withdrawals) Min Deposit: 10 USD, Max Withdrawal: 50,000 USD/day USD, EUR, AUD, JPY, BRL, MXN
Credit/Debit Card Deposit: Instant, Withdrawal: Not supported No platform fees, but potential cash advance fees may apply Min Deposit: 10 USD USD, EUR
E-wallets (Skrill, Neteller, Perfect Money, etc.) Deposit: Instant, Withdrawal: Within 1 business day Varies; typically 0-5% depending on provider Min Deposit: 10 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR
Crypto Payments (BTC, ETH, USDT) Deposit: Instant, Withdrawal: 1-19 confirmations No fees for most cryptocurrencies; 5 USD for ERC20 Min Deposit: 10 USD, Max Withdrawal: Varies BTC, ETH, USDT
Local Payment Methods (e.g., GrabPay, PayToday) Deposit: Instant, Withdrawal: Up to 1 hour No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your trader’s cabinet, select the withdrawal method, and enter the desired amount. Be prepared to verify your identity if this is your first withdrawal or if it exceeds 2,000 USD. Follow the prompts to complete the process.

Customer Support

NordFX Customer Support Overview

Support Channels

NordFX provides multiple contact methods to ensure that customers can easily access support when needed. The main support channels include:

  • Email: Customers can reach out via email at support@nordfx.com. This method is suitable for detailed inquiries and provides a written record of communication.
  • Live Chat: The live chat feature on the NordFX website offers instant assistance for quick questions and issues, allowing customers to receive help in real time.
  • Telephone: For immediate assistance, customers can call NordFX at +44 7458 197795. This option is ideal for urgent matters requiring direct communication.
  • Social Media: NordFX is also active on platforms like Facebook, where customers can engage with the company and receive updates.

Service Availability

NordFX offers customer support 24/5, providing assistance during the trading week. The support team is multilingual, catering to a diverse clientele. Supported languages include English, Spanish, and several others, ensuring that customers can communicate comfortably and effectively.

Additional Resources

To enhance the trading experience, NordFX provides various educational resources, including video tutorials, webinars, and market analysis. These resources aim to equip traders with the knowledge and skills needed to make informed trading decisions.

Overall, NordFX prioritizes customer support, allowing traders to receive timely help and access valuable information, which is crucial in the fast-paced forex market.

Frequently Asked Questions

NordFX offers a low minimum deposit starting at $10 for MT4 Pro accounts and $50 for MT5 Pro accounts. Zero accounts require a minimum deposit of $100 (MT4) or $200 (MT5). This ensures accessibility for both beginners and experienced traders.

NordFX prioritizes the security of client funds by maintaining strict compliance with international regulations and utilizing advanced security measures. All client funds are held in segregated accounts, separate from the company’s operational funds, ensuring that your money is protected at all times.

NordFX supports the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms. Both platforms are available on desktop, mobile, and web versions, offering comprehensive analytical tools and a user-friendly interface to enhance your trading experience.

NordFX provides multiple support channels for client assistance, including live chat on their website, email support at support@nordfx.com, a web form for inquiries, and phone support. Customer support is available in 15 languages, ensuring help is readily accessible.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.