OTC Logo

OTC

Canada 5-10 years
Trusted
1.52
/10

Pros and Cons

Pros

  • Custom solutions for various industries
  • Trading platform: PayFX mobile trading app
  • Multiple channels for customer support
  • Long operational history since 1999
  • Diverse payment and settlement methods available

Cons

  • No regulation from major authorities
  • Limited trading instruments available
  • Outdated trading platform (PayFX)
  • Lack of educational resources and tutorials
  • High trading spreads and fees

Basic Information

Company Name
OTC
Registered Region
Canada
Established Period
5-10 years
Company Service Email Address
Contact Number
+18667527135

User Reviews

Emily Johnson
Toronto, Canada

I had high hopes for OTC, but I’ve faced serious issues with their withdrawal process. It took weeks to get my funds transferred, and customer support was unresponsive for days. I won’t be using them again.

Michael Smith
Vancouver, Canada

OTC has been a game changer for me. The trading platform is user-friendly, and I’ve experienced fast execution speeds. Their customer service was also helpful when I had questions. Highly recommend!

Samantha Brown
Calgary, Canada

The platform is decent, but I had some issues with the support team. They were helpful when they responded, but it took a while to get through. I appreciate the variety of payment methods, though.

David Lee
Montreal, Canada

Terrible experience with OTC. I tried to withdraw my money, and it just vanished into thin air. Customer support was useless, just generic responses without any real help. Avoid at all costs!

OTC Overview

Founded in 1999 and headquartered in Canada, OTC is a forex broker that operates without regulatory oversight from recognized authorities. This lack of regulation raises potential risks for traders, as the absence of oversight can lead to concerns about security and compliance. The broker caters to a diverse clientele, offering custom solutions across various industries, and provides contact options through multiple channels, including phone and email support. However, it is essential for potential clients to exercise caution due to the broker’s unregulated status.

Is OTC Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No valid regulatory authority Canada No protection measures available

Is OTC Regulated and How Are Client Funds Protected?

OTC is not regulated by any recognized financial authority. This lack of regulation raises significant concerns regarding the safety of client funds and the potential for fraudulent activities. Unregulated brokers like OTC do not offer investor protection mechanisms, which increases the risk for traders. Clients should be aware that trading with an unregulated broker may expose them to financial loss without any recourse for recovery. Therefore, caution is advised when considering engaging with OTC.

Trading Platforms and Apps

What Trading Platforms and Apps Does OTC Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Any device with web browser Encryption, market search, one-click trading, push notifications API interfaces
Mobile App iOS, Android Biometrics, symbol lookup, price alerts, economic calendar Demo accounts

Each platform offered by OTC provides distinct advantages tailored to different trader needs. MT4/MT5 is ideal for those requiring advanced trading tools and analytics, while the web version offers flexibility across devices. The mobile app enables trading on-the-go, ensuring secure logins and real-time alerts for effective market engagement. OTC emphasizes secure logins, fast execution, and comprehensive search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA 1-3 days No platform fee, 0.5% for international transfers Min €50, Max €50,000/day EUR, USD
GrabPay Instant No platform fee, 1.2% charge Min SGD 20, Max SGD 10,000/day SGD, USD
SPEI Instant No platform fee Min MXN 500, Max MXN 25,000/day MXN, USD
PayPal Instant 2% fee on deposits Min $50, Max $20,000/day USD, EUR

Minimum Deposit

OTC requires a minimum deposit of $50, applicable to all account types. This deposit amount remains consistent across various payment methods, ensuring accessibility for all users.

How to Withdraw

To withdraw funds from your OTC account, follow these steps:

  1. Log into your OTC account.
  2. Navigate to the ‘Withdrawal’ section under the ‘Funds’ tab.
  3. Select your preferred payment method from the available options.
  4. Enter the withdrawal amount, ensuring it meets the minimum and maximum limits.
  5. Confirm the withdrawal details and submit your request.
  6. You will receive a confirmation email once your withdrawal is processed.

Customer Support

OTC Customer Support Overview

Support Channels

OTC offers a variety of contact methods to assist customers effectively. These include:

  • Email: Customers can reach out via email at cgpinfo@olympiatrust.com.
  • Live Chat: Instant support is available through the live chat feature on their website.
  • Telephone: For direct assistance, customers can call +1 866.752.7135 for support.
  • Social Media: OTC is also present on social media platforms like LinkedIn and Twitter, providing another avenue for customer engagement and support.

Service Availability

OTC’s customer service is available 24/5, ensuring that support is accessible during the trading week. The support team is multilingual, offering assistance in English and French to cater to a diverse customer base.

Additional Resources

In addition to direct support, OTC provides valuable resources to enhance customer knowledge and trading success. These include:

  • Video Tutorials: Step-by-step guides to help users navigate the trading platform.
  • Webinars: Regular educational sessions on market trends and trading strategies.
  • Market Analysis: Insights and analysis to help customers make informed trading decisions.
  • Trading Signals: Expert recommendations to guide trading actions.

Frequently Asked Questions

OTC is currently not regulated by any financial authorities, which means it operates without the oversight that typically ensures compliance with industry standards. Clients should be aware of the potential risks associated with trading through an unregulated broker.

OTC offers custom trading solutions through its PayFX platform, with various payment and settlement methods available. However, specific details about trading spreads, leverage, and fees may vary, and clients are encouraged to review the terms directly on the OTC website or contact customer support for detailed information.

While OTC provides services related to security and compliance, it is important to note that the lack of regulation raises concerns about fund security. Clients should take precautions and consider the risks involved when trading with an unregulated broker.

OTC provides multiple channels for customer support, including phone support at +1 866.752.7135 and email at cgpinfo@olympiatrust.com. Clients can also reach out through contact forms available on the website. The support is tailored to assist clients in different regions.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.