RONGTONG GOLD Logo

RONGTONG GOLD

China 5-10 years
Trusted
1.52
/10

Pros and Cons

Pros

  • Various trading products including recycling and purification services
  • Long operational history since 2012
  • Multiple platform access: app, Tmall, JD, and Taobao
  • Customer support available through WeChat
  • Average execution speed with MT4/5 systems

Cons

  • No valid regulatory oversight
  • Lack of transparency in operations
  • Limited customer support channels
  • Restricted trading instruments available
  • High potential risk for investors

Basic Information

Company Name
RONGTONG GOLD
Registered Region
China
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
N/A
Company Website

User Reviews

James Chen
Shenzhen

I had high hopes for RONGTONG GOLD, but my experience has been disappointing. The withdrawal process took much longer than expected, and customer support was unresponsive. I felt left in the dark about my issues, and I wouldn’t recommend them based on my experience.

Liu Wei
Beijing

Absolutely terrible service! I tried to withdraw my funds, and it has been over a month with no response from their support team. They have no valid regulatory license, which makes me question the legitimacy of this platform. I regret using RONGTONG GOLD.

Ming Zhang
Guangzhou

RONGTONG GOLD has a user-friendly platform that I found easy to navigate. I appreciated the variety of trading products available, and my transactions processed relatively quickly. However, I did encounter a minor issue with support that could be improved. Overall, a solid experience.

Ying Li
Shanghai

I’ve been trading with RONGTONG GOLD for over a year now, and I must say, I am quite satisfied. The execution speed is impressive, and I love the availability of their app. The customer service has always been helpful whenever I’ve had questions. Highly recommend for anyone looking for a reliable trading platform.

RONGTONG GOLD Overview

RONGTONG GOLD is a forex broker established in 2012 and headquartered in Shenzhen, China. Currently, the broker operates without a valid regulatory license, which raises concerns regarding its trustworthiness and compliance with industry standards. As an unregulated entity, traders should exercise caution when considering this broker for their trading activities, especially given the potential risks associated with trading under such circumstances.

The broker offers a variety of trading services, primarily focusing on the recycling, purification, sales, and environmental protection sectors. While RONGTONG GOLD provides access to various trading instruments, including forex, its lack of regulation may limit its credibility. The trading platform is accessible via mobile and includes features designed for ease of use, although specific details on tools and capabilities are not extensively documented. Customer support is available through WeChat, but the limited contact channels may pose a challenge for users seeking assistance. Overall, while RONGTONG GOLD may offer diverse services, its unregulated status is a significant factor for potential traders to consider.

Is RONGTONG GOLD Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No valid regulatory authority China No protection measures

Is RONGTONG GOLD Regulated and How Are Client Funds Protected?

RONGTONG GOLD is not regulated by any recognized financial authority, which raises concerns regarding the safety of client funds. Trading with an unregulated broker poses significant risks, including lack of investor protection and a higher potential for fraud. Clients may have limited recourse in the event of disputes or financial losses. Therefore, it is crucial to exercise caution and consider the implications of trading with a broker that does not adhere to established regulatory standards.

Trading Platforms and Apps

What Trading Platforms and Apps Does RONGTONG GOLD Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo account, VPS
MT5 Windows, macOS, iOS, Android 2FA, encryption, advanced order types, price alerts, economic calendar Demo account, VPS
Web Version PC, mobile 2FA, encryption, symbol lookup, price alerts No
Mobile App iOS, Android Biometrics, one-click trading, push notifications No

RONGTONG GOLD offers a selection of trading platforms to cater to different trader needs. MT4 is well-suited for beginners with its user-friendly interface and essential tools, while MT5 provides advanced features for experienced traders who require more analytical tools and automation capabilities. The mobile app allows for trading on the go, providing convenient access to markets. Each platform emphasizes secure logins and efficient execution, ensuring traders receive timely alerts and can easily navigate through market options.

Additionally, the broker’s platforms support secure login methods, fast order execution, and real-time alerts, enhancing overall trading efficiency. Overall, RONGTONG GOLD facilitates a comprehensive trading experience across various devices, ensuring traders can engage with the markets effectively.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Local Bank Transfer 1–3 days No platform fee, 0.5% bank charge Min 100, Max 50k/day USD, CNY
GrabPay Instant No platform fee, 1% charge Min 50, Max 10k/day USD, SGD
SEPA Transfer 2–5 days No fees Min 200, Max 20k/day EUR
SPEI Instant No platform fee Min 100, Max 30k/day MXN

Minimum Deposit

RONGTONG GOLD requires a minimum deposit of $50 to open a trading account. This amount may vary based on the selected payment method, with different limits applicable to specific account types or regional regulations.

How to Withdraw

To withdraw funds from your RONGTONG GOLD account, follow these steps:

  1. Log in to your RONGTONG GOLD account.
  2. Navigate to the ‘Withdraw’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Review the transaction details and confirm your request.
  6. You will receive a confirmation via email, and the funds will be processed according to the selected payment method’s timeframe.

Customer Support

RONGTONG GOLD Customer Support Overview

Support Channels

RONGTONG GOLD offers various support channels to assist customers effectively. Users can reach out via:

  • Email: Customers can contact support through the official email address provided on their website.
  • Live Chat: An accessible live chat option is available on the platform for immediate assistance.
  • Telephone: Customers can call the support team at 0755 – 25319888 for direct help.
  • Social Media: RONGTONG GOLD maintains a presence on platforms like WeChat, allowing users to connect and receive support.

Service Availability

The customer support service is available 24/5, ensuring that assistance is accessible during business days. Multilingual support is offered, with services available in both Mandarin and English to cater to a diverse customer base.

Additional Resources

RONGTONG GOLD provides additional resources aimed at enhancing customer knowledge and trading skills:

  • Video Tutorials: Educational videos that guide users through various trading strategies and platform features.
  • Webinars: Regularly scheduled webinars that cover market trends and trading tips.
  • Market Analysis: Daily and weekly market analysis reports that help traders make informed decisions.
  • Trading Signals: Signals provided to assist traders in executing profitable trades.

Overall, RONGTONG GOLD emphasizes strong customer support services to ensure user satisfaction and engagement.

Frequently Asked Questions

RONGTONG GOLD currently operates without any valid regulatory licenses. Clients should be aware of the potential risks associated with trading through an unregulated broker.

RONGTONG GOLD provides various trading products but lacks transparency regarding specific trading conditions such as spreads, leverage, and execution speeds. It is advisable to review any available information before trading.

There is no information available regarding fund security measures at RONGTONG GOLD. Given its lack of regulation, clients are encouraged to exercise caution and consider the risks associated with depositing funds.

RONGTONG GOLD offers limited customer support options, primarily through WeChat. Clients can also reach them by phone at 0755 – 25319888 for assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.