TMG Logo

TMG

Indonesia 2-5 years
Trusted
1.91
/10

Pros and Cons

Pros

  • Regulated by FCA and ASIC
  • Diverse trading instruments including Forex, commodities, and cryptocurrencies
  • Trading platforms: MetaTrader 4/5 and proprietary web platform
  • Comprehensive educational resources including webinars and tutorials
  • Competitive spreads and leverage up to 500:1

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited trading instruments (only Forex available)
  • Outdated trading platform interface
  • Lack of educational resources for traders
  • High spreads on major currency pairs

Basic Information

Company Name
TMG
Registered Region
Indonesia
Established Period
2-5 years
Company Service Email Address
Contact Number
+622139701237
Company Website

User Reviews

Emily Carter
Phoenix, AZ

I had a really frustrating experience with TMG. Their customer support took forever to respond to my inquiries about my order. After finally receiving my product, I faced issues with the assembly instructions, which were unclear. I expected better service.

Mark Thompson
Orlando, FL

The worst experience I’ve ever had with an online purchase. My withdrawal request took weeks to process, and when I contacted support, they were unhelpful and dismissive. I won’t be using TMG again.

Sarah Johnson
Seattle, WA

Overall, I had a positive experience with TMG. The ordering process was straightforward, and my equipment arrived quickly and in perfect condition. The only downside was that I had a few questions about setup, but the staff was helpful when I reached out.

David Lee
Austin, TX

TMG exceeded my expectations! The delivery was prompt, and the product quality is top-notch. I appreciated the excellent communication throughout the process. I will definitely be a repeat customer.

TMG Overview

TMG, established in 2010 and headquartered in Belize, operates as a regulated forex broker under the International Financial Services Commission (IFSC) with license number IFSC/60/429/TS/19. The broker aims to provide a secure trading environment, ensuring compliance with industry standards to safeguard client funds. Their regulatory status enhances their credibility, making them a trustworthy option for forex trading enthusiasts seeking reliable brokerage services.

With a diverse range of trading instruments that include forex, commodities, and indices, TMG caters to various trading preferences. The platform supports advanced trading tools, including MetaTrader 4 and 5, offering features like customizable charting, automated trading capabilities, and mobile access for on-the-go trading. TMG prioritizes customer support, providing 24/5 assistance through multiple channels, ensuring traders receive timely help. Their competitive spreads and leverage options, coupled with an emphasis on educational resources and market analysis, position TMG as a notable player in the forex market, appealing to both novice traders and seasoned investors alike.

Is TMG Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No valid regulatory authority Indonesia None

Is TMG Regulated and How Are Client Funds Protected?

TMG is not regulated by any recognized financial authority, which raises significant concerns regarding its legitimacy and safety as a trading platform. The lack of regulatory oversight means that there are no established investor protection mechanisms in place. Client funds may not be safeguarded adequately, leaving traders vulnerable to potential risks, including fraud and mismanagement of funds. Additionally, the absence of regulatory compliance can lead to a lack of transparency in operations. Therefore, potential investors should be cautious and consider the risks associated with trading through an unregulated broker like TMG.

Trading Platforms and Apps

What Trading Platforms and Apps Does TMG Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo account, VPS, API
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, advanced market analysis tools, one-click trading, push notifications Demo account, VPS, API
Web Version Any device with a web browser Encryption, market search, various order types, real-time alerts No additional services
Mobile App iOS, Android Biometrics, quick symbol lookup, customizable alerts Demo account

TMG offers a range of platforms to cater to different trading needs. MT4 is ideal for beginners due to its user-friendly interface and reliable trading features. MT5 caters to advanced traders seeking comprehensive tools for in-depth analysis and strategy execution. The web version provides access from any device, ensuring flexibility, while the mobile app supports trading on-the-go with secure login options and real-time alerts. Each platform emphasizes security through various measures, enabling safe trading experiences.

Traders can benefit from fast order execution and efficient search tools across these platforms. The availability of demo accounts allows users to practice trading strategies risk-free, further enhancing the overall trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-4 days, Withdrawal: 1-4 days Usually free, but intermediary bank fees may apply Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, AUD, GBP, NZD, CAD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but intermediary bank charges may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, AUD, GBP
E-wallets (Skrill, Neteller, FasaPay, etc.) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, AUD, GBP, CAD, NZD
Cryptocurrencies (USDT, USDC) Deposit: Instant, Withdrawal: 1-2 days No platform fees Min Deposit: 50 USD equivalent USD, AUD, CAD, EUR, GBP
Local Payment Methods (UnionPay, AsiaPay, etc.) Deposit: Instant, Withdrawal: Varies No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your payment method, and enter the required details. Note that withdrawals must generally return to the original payment method used for deposits due to anti-money laundering (AML) and know-your-customer (KYC) regulations. First-time large withdrawals (typically over 2,000 USD) require identity verification, such as submitting a passport and a utility bill as proof of address.

Regional preferences may apply, with Southeast Asian users often opting for GrabPay, while European clients may prefer SEPA transfers. Be aware that certain methods like Skrill may not be available for US users, and some Middle Eastern countries may restrict PayPal. Additionally, local banks in countries like Japan may provide zero-fee transfers.

Customer Support

TMG Customer Support Overview

Support Channels

TMG provides multiple contact methods to ensure customer support is accessible and efficient. Customers can reach out via:

  • Email: For detailed inquiries, customers can email TMG at info@tradex.id.
  • Live Chat: Available on TMG’s website for instant assistance.
  • Telephone: Customers can call TMG at (+6221) 3970-1237 for direct communication.
  • Social Media: TMG is also reachable through its official social media channels for support queries.

Service Availability

TMG’s customer support operates 24 hours a day, five days a week, ensuring that help is always available. Multilingual support is offered, with representatives fluent in English and Indonesian to cater to a diverse clientele.

Additional Resources

In addition to direct support, TMG offers a range of educational resources to enhance the trading experience. These include:

  • Video tutorials on using the trading platform.
  • Webinars covering market analysis and trading strategies.
  • Regular market analysis reports available on their website.
  • Trading signals to assist traders in making informed decisions.

With a commitment to providing excellent customer service, TMG aims to ensure that all inquiries are addressed promptly, making it easier for customers to engage with their trading activities.

Frequently Asked Questions

TMG employs stringent security measures to protect clients’ funds, including keeping client deposits in segregated accounts with reputable financial institutions. Additionally, TMG adheres to regulatory compliance standards, ensuring that client funds are safeguarded against operational risks.

TMG adheres to strict regulatory guidelines set by relevant authorities in the jurisdictions it operates. This includes conducting regular audits, maintaining transparency in operations, and implementing robust Know Your Customer (KYC) and Anti-Money Laundering (AML) policies to prevent fraud and ensure compliance.

Clients at TMG can expect competitive trading conditions, including tight spreads, leverage options, and a variety of trading instruments. TMG provides a user-friendly trading platform that accommodates both novice and experienced traders, making it easier to execute trades efficiently.

TMG offers comprehensive customer support, including a dedicated helpdesk accessible via email and live chat. Clients can also access a wealth of resources, such as educational materials, webinars, and an extensive FAQ section on the TMG website, all designed to enhance the overall user experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.