TopFX Logo

TopFX

Cyprus 10-15 years
Trusted
7.66
/10

Pros and Cons

Pros

  • Regulated by CySEC, FSA, and BVI
  • Supports multiple platforms: MT4, MT5, and cTrader
  • Offers over 600 trading instruments across various asset classes
  • Competitive spreads starting from 0.0 pips on certain accounts
  • Fast execution speeds averaging under 25 ms

Cons

  • Not regulated by major financial authorities like FCA or ASIC
  • Limited to CFDs; no direct ownership of assets
  • Lack of educational resources for beginner traders
  • No proprietary trading platform available
  • Insufficient market research and analysis tools

Basic Information

Company Name
TopFX
Registered Region
Cyprus
Established Period
10-15 years
Company Service Email Address
Contact Number
+2484671987
Company Website

User Reviews

Amr Mohamed
Cairo, Egypt

I have been trading with TopFX for over 2.5 years now. The cTrader platform is stable and user-friendly, providing great execution transparency. Withdrawals have always been smooth, and customer support is professional and responsive. My only suggestion is to improve their educational resources, which could help new traders significantly.

Sarah Johnson
London, UK

TopFX has exceeded my expectations! Their customer service is outstanding, and they respond quickly to queries. I appreciate the low spreads and fast execution on trades. Overall, I’m very satisfied with my experience and would recommend them to anyone looking for a reliable broker.

Paco Lopez
Madrid, Spain

I’ve faced issues with TopFX regarding my withdrawals. After three years of trading, my account was suddenly restricted without clear communication. Customer support has been unhelpful in resolving my concerns, making me feel unsafe about my funds. I hope they can improve their transparency and support.

里克克斯
Beijing, China

My experience with TopFX has been extremely frustrating. The identity verification process took far too long, and their chat support was unresponsive. I’m currently unable to log in, and the whole situation feels very unprofessional. I would not recommend this broker to anyone.

TopFX Overview

TopFX is a reputable forex broker founded in 2010 and headquartered in the British Virgin Islands. It operates under the supervision of the Financial Services Commission (FSC), ensuring compliance with regulatory standards that protect traders. With a strong background in providing institutional-grade liquidity, TopFX has transitioned to serve retail clients directly, offering a secure trading environment underpinned by transparency and competitive pricing.

Is TopFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Fund up to €20,000
Seychelles Financial Services Authority (FSA) Seychelles Segregated Funds
British Virgin Islands Financial Services Commission (BVIFSC) British Virgin Islands Segregated Funds

Is TopFX Regulated and How Are Client Funds Protected?

TopFX is a regulated broker, operating under the oversight of multiple financial authorities, including the Cyprus Securities and Exchange Commission (CySEC), Seychelles Financial Services Authority (FSA), and the British Virgin Islands Financial Services Commission (BVIFSC). This regulatory status ensures that TopFX adheres to strict operational standards, which helps enhance its legitimacy and reliability in the market.

Client funds are safeguarded through several protective measures. Notably, funds are held in segregated accounts, separated from the broker’s operational funds to ensure they remain secure. Additionally, the CySEC regulation offers an investor compensation scheme that covers up to €20,000 for eligible clients. This combination of regulatory oversight and fund protection measures positions TopFX as a safe choice for traders seeking a legitimate and trustworthy trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does TopFX Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, price alerts Demo accounts, API access
cTrader Windows, macOS, iOS, Android Encryption, one-click trading, advanced charting, economic calendar Demo accounts, VPS support
Web Version Any modern browser Secure login, market search, price alerts None

TopFX provides traders with three main platforms: MetaTrader 4 (MT4) is known for its extensive tools and functionality, making it suitable for both beginners and experienced traders. cTrader offers advanced charting features and is designed for algorithmic trading, appealing to those interested in automated strategies. The web version allows access from any browser, facilitating trading without the need for installations.

All platforms support mobile trading, enabling users to manage their accounts and execute trades on the go. TopFX emphasizes secure logins, fast order execution, and real-time alerts across its services, along with efficient market search tools to assist traders in making informed decisions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days No platform fees, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 50 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees; potential cash advance fees may apply Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees; e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for example, Southeast Asian users often prefer GrabPay, while European clients use SEPA transfers. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. However, partnerships with local banks may offer zero-fee transfers in certain regions.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log into your account on the TopFX platform.
  2. Navigate to the withdrawal section.
  3. Select your withdrawal method (must match original deposit method).
  4. Enter the withdrawal amount and confirm the transaction.
  5. Complete identity verification if required for large withdrawals.
  6. Wait for processing, typically completed within one business day for most methods.

Customer Support

TopFX Customer Support Overview

Support Channels

TopFX offers multiple contact methods to ensure that customers can get the help they need efficiently. The primary support channels include:

  • Email: Customers can reach out to support@topfx.com for assistance with inquiries or issues.
  • Live Chat: A live chat option is available on the website, allowing customers to get real-time responses from the support team.
  • Telephone: Clients can contact the support team directly at +248 437 4705 for immediate assistance.
  • Social Media: TopFX maintains a presence on platforms like Facebook and LinkedIn, where customers can also reach out for support.

Service Availability

Customer support is available from Monday to Friday, ensuring that clients receive timely help during trading hours. While the support team is not available 24/7, they do provide assistance in multiple languages, including English, Arabic, Spanish, and Japanese, catering to a diverse clientele.

Additional Resources

In addition to customer support, TopFX offers educational resources such as:

  • Video tutorials covering various trading topics.
  • Past webinars to help traders enhance their skills.
  • Market analysis services, including daily and weekly updates to keep traders informed about market trends.

Frequently Asked Questions

TopFX prioritizes the security of client funds by keeping them in segregated accounts, separate from the company’s operational funds. This means that in the unlikely event of insolvency, your funds remain protected and accessible. Additionally, TopFX is regulated by the Financial Services Commission (FSC) of the British Virgin Islands, which imposes strict compliance standards to enhance fund safety.

TopFX offers competitive trading conditions, including spreads starting from 0.0 pips on the Zero account and a maximum leverage of up to 1:2000. Traders can access over 600 instruments across various markets, providing flexibility for diverse trading strategies. The broker supports multiple platforms, including MetaTrader 4, MetaTrader 5, and cTrader, ensuring a professional trading experience.

Yes, TopFX is a regulated broker operating under the Financial Services Commission (FSC) of the British Virgin Islands, as well as the Cyprus Securities and Exchange Commission (CySEC). These regulatory bodies enforce strict standards to ensure transparency, security, and fair trading practices, which provide an added layer of trust for traders.

TopFX provides robust customer support through multiple channels, including live chat, email, and an online contact form. The support team is available to address various inquiries and provide assistance promptly, ensuring traders receive the help they need to navigate their trading experience effectively.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.