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Trade Capital Markets

Cyprus 10-15 years
Trusted
6.49
/10

Pros and Cons

Pros

  • Regulated by Cyprus Securities and Exchange Commission (CySEC)
  • Offers a range of CFDs across various asset classes
  • Trading platforms: MetaTrader 4 and MetaTrader 5
  • Multiple contact channels including phone and email support
  • Operating in the market for over 10 years

Cons

  • Suspicious clone license from FSCA
  • Limited to CFD trading, no stocks or ETFs
  • No demo account available for practice
  • Regional restrictions affecting major markets
  • Unclear fee structure leading to potential hidden costs

Basic Information

Company Name
Trade Capital Markets
Registered Region
Cyprus
Established Period
10-15 years
Company Service Email Address
Contact Number
+35722030446

User Reviews

John Smith
New York, USA

I had high hopes for Trade Capital Markets, but my experience has been disappointing. Withdrawal requests took longer than expected, and customer support was unresponsive. I eventually managed to withdraw, but it was a frustrating process that left me questioning their reliability.

Maria Gonzalez
Madrid, Spain

I find Trade Capital Markets to offer a solid trading platform. The execution speed is impressive, and I appreciate the range of instruments available. While their customer service could improve, my overall experience has been positive, especially with the trading conditions.

Liam O'Connor
Dublin, Ireland

Terrible experience! I have been trying to withdraw my funds for weeks, and every time I contact support, I get the runaround. It feels like they are just stalling. I regret ever signing up with Trade Capital Markets.

Chen Wei
Beijing, China

Trade Capital Markets has been a great platform for me. I’ve had no issues with deposits or withdrawals, and I love the user-friendly interface. The trading tools they offer are top-notch, making it easier to manage my trades effectively. Highly recommend!

Trade Capital Markets Overview

Trade Capital Markets (TCM) is a forex broker founded in 2013 and headquartered in Nicosia, Cyprus. The broker operates under the regulatory oversight of the Cyprus Securities and Exchange Commission (CySEC), holding license number 227/14. While TCM claims to offer services under another regulation from the Financial Sector Conduct Authority (FSCA), this license has raised suspicions regarding its legitimacy, highlighting the importance of verifying regulatory claims in the forex trading landscape.

Is Trade Capital Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Fund

Is Trade Capital Markets Regulated and How Are Client Funds Protected?

Trade Capital Markets (TCM) is regulated by the Cyprus Securities and Exchange Commission (CySEC), which is a reputable financial authority. This regulation ensures that TCM adheres to strict compliance standards and operational protocols, enhancing its legitimacy as a trading platform. Client funds are protected through the use of segregated accounts, which means that client deposits are kept separate from the broker’s operational funds. Additionally, TCM participates in the Investor Compensation Fund, which offers a degree of financial security to clients in the event of insolvency. However, it is important to note that TCM’s claimed regulation by the Financial Sector Conduct Authority (FSCA) in South Africa is under scrutiny, as it is reported to be a suspicious clone license. Therefore, while TCM is regulated, potential clients should be cautious regarding the authenticity of its additional claims.

Trading Platforms and Apps

What Trading Platforms and Apps Does Trade Capital Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, economic calendar Demo accounts, VPS
MT5 Windows, macOS, iOS, Android 2FA, advanced charting, automated trading, economic calendar Demo accounts, VPS
Web Version All devices via web browser Encryption, one-click trading, custom indicators No demo accounts
Mobile App iOS, Android Biometrics, push notifications, symbol lookup No demo accounts

Trade Capital Markets (TCM) provides a range of trading platforms tailored to different trading preferences. MT4 is well-suited for beginners due to its user-friendly interface, while MT5 offers advanced traders more analytical tools and support for automated trading. The web version enables trading from any device without installation, while the mobile app ensures traders can operate conveniently and receive real-time updates. TCM emphasizes secure login options, fast order execution, and efficient market search tools to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 Business Days No platform fee, 0.5% third-party charge Min 50, Max 10k/day EUR, USD
GrabPay Instant No platform fee, 1% charge Min 20, Max 5k/day SGD, USD
SPEI Instant No platform fee, 0.4% charge Min 100, Max 15k/day MXN, USD
Bank Wire Transfer 3-5 Business Days No platform fee, 2% charge Min 500, Max 50k/day USD
Crypto Deposits Instant No platform fee, network fees apply Min 0.01 BTC, Max 2 BTC/day BTC, ETH, USDT

Minimum Deposit

The minimum deposit requirement at Trade Capital Markets is $100. This amount is consistent across all payment methods and account types, ensuring accessibility for all traders regardless of their chosen deposit method.

How to Withdraw

To withdraw funds from your Trade Capital Markets account, follow these steps:

  1. Log into your Trade Capital Markets account.
  2. Navigate to the ‘Withdraw’ section of the dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits.
  5. Confirm your withdrawal request.
  6. Check your email for confirmation and updates on the processing status.

Customer Support

Trade Capital Markets Customer Support Overview

Support Channels

Trade Capital Markets (TCM) offers a variety of support channels to assist customers with their inquiries and issues. Clients can reach out via:

  • Email: Customers can send their queries to info@tradecapitalmarkets.com for support.
  • Live Chat: For immediate assistance, TCM provides a live chat option on their website, allowing users to connect with support representatives in real-time.
  • Telephone: Clients can also call their support line at +357 22 030446 for direct help.
  • Social Media: TCM maintains a presence on social media platforms, where customers can follow updates and reach out for support.

Service Availability

TCM’s customer support is available 24/5, ensuring assistance during the trading week. The support team is multilingual, providing help in several languages including English, Greek, and other regional languages to accommodate their diverse client base.

Additional Resources

In addition to direct customer support, TCM offers various educational resources to enhance traders’ knowledge and skills. These include:

  • Video Tutorials: Comprehensive guides on using trading platforms and strategies.
  • Webinars: Regularly scheduled sessions covering market analysis and trading techniques.
  • Market Analysis: Insights and reports to help traders make informed decisions.
  • Trading Signals: Recommendations to guide trading strategies.

Frequently Asked Questions

Yes, Trade Capital Markets (TCM) is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 227/14. However, it is important to note that there are concerns about its claimed regulation from the Financial Sector Conduct Authority (FSCA), which is considered suspicious. Therefore, while TCM is regulated in Cyprus, clients should perform due diligence before trading.

Trade Capital Markets offers a range of trading conditions, including various financial instruments primarily focused on CFDs. The platform provides competitive spreads, high leverage options, and trading through well-known platforms such as MT4 and MT5. However, specific details regarding minimum deposits and fees should be confirmed directly with TCM as they may vary.

Client funds at Trade Capital Markets are held in segregated accounts, which means they are kept separate from the company’s operational funds. This practice helps to protect client funds in case of any financial difficulties faced by the broker. Additionally, TCM follows strict regulatory requirements to promote transparency and security in its operations.

If you encounter any issues with the trading platform or your account, you can contact Trade Capital Markets’ customer support via phone at +357 22 030446 or email at info@tradecapitalmarkets.com. Their support team is available to assist you with any inquiries or issues you may face. It’s advisable to provide detailed information about your problem to facilitate a quicker resolution.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.