Viverno
Pros and Cons
Pros
- Regulated by Polish Financial Supervision Authority
- Diverse range of services including ESG and carbon footprint analysis
- Expertise in decarbonization strategies and energy efficiency
- Strong track record with reputable clients and partnerships
- Comprehensive educational resources and training programs
Cons
- Revoked CYSEC regulatory status
- High minimum deposit requirement of $5,000
- Limited accessibility for US and Canadian traders
- Lack of advanced trading features and mobile applications
- Withdrawal fees considered high for smaller amounts
Basic Information
User Reviews
Viverno Overview
Viverno is a forex broker established in 2022, headquartered in Limassol, Cyprus. The broker is regulated by the Cyprus Securities and Exchange Commission (CySEC) under registration number 199/13, ensuring compliance with stringent EU regulations. Viverno primarily focuses on providing retail clients with a user-friendly trading experience, offering access to a range of financial instruments including forex and CFDs. As a relatively new player in the market, it aims to build a solid reputation while leveraging the regulatory framework of its parent company, BDSwiss Holding Ltd.
Viverno caters to traders with various account types, including Classic, VIP, and Raw accounts, each designed to accommodate different trading styles and preferences. The broker offers a diverse selection of over 250 trading instruments, including major forex pairs, commodities, and indices. Viverno utilizes the popular MetaTrader 5 platform, providing essential tools for effective trading, but it currently lacks mobile app support and advanced trading features. Customer support is available through multiple channels, ensuring traders receive necessary assistance. While Viverno’s focus on forex trading is clear, those seeking a broader range of investment options may find it limited compared to more established brokers.
Is Viverno Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Cyprus Securities and Exchange Commission (CySEC) | Cyprus | None – License Withdrawn |
Is Viverno Regulated and How Are Client Funds Protected?
Viverno is currently not regulated by any recognized financial authority, as its license from the Cyprus Securities and Exchange Commission (CySEC) was officially revoked on May 9, 2025. This decision resulted from the company’s extended inactivity, during which it did not provide investment services for over six months. Consequently, Viverno is not in compliance with regulatory standards that ensure investor protection. The lack of active regulation poses significant risks for clients, including the absence of safeguards for their funds and a higher likelihood of encountering issues such as fraud or mismanagement. Clients are advised to be cautious and seek to withdraw any remaining funds as the company is obligated to return all client assets, yet the absence of a legitimate regulatory framework raises concerns about the reliability of these processes.
Trading Products and Services
What trading instruments does Viverno offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | EUR/USD, GBP/JPY, Major & Minor Pairs | 250+ |
| Commodities | Gold, Silver, Crude Oil, Natural Gas | Many |
| Indices | S&P 500, NASDAQ, FTSE 100, DAX | Many |
| Stocks | Apple, Tesla, BP, Vodafone | Many |
| Cryptocurrencies | Not Available | N/A |
Viverno offers a diverse selection of trading instruments, making it suitable for various trading strategies and preferences. With over 250 Forex and CFD assets, including popular commodities, indices, and stocks, traders can effectively tailor their portfolios. This broad product range caters to different profiles, from beginners seeking straightforward trading opportunities to seasoned professionals looking for advanced strategies. The inclusion of multiple asset categories enhances portfolio diversification, allowing users to adapt their approaches based on market conditions and personal investment goals. By providing such a variety of options, Viverno empowers traders to optimize their trading experience in the dynamic financial markets.
Account Types and Trading Conditions
What Account Types and Fees Does Viverno Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Classic Account | Beginners and Intermediate Traders | Spreads from 1.5 pips, minimum deposit of 100 USD/GBP/EUR | Ideal for traders starting with small capital |
| Raw Spread Account | Experienced Traders | Spreads starting at 0.0 pips, no commissions on certain trades | Best for high-frequency traders requiring tight spreads |
| VIP Account | Professional Traders | Spreads from 1.1 pips, priority support, personal account manager | Requires higher trading volume for qualification |
| Islamic Account | Muslim Traders | Swap-free trading compliant with Sharia Law | Requires proof of religious affiliation |
| Demo Account | All Traders | Practice trading without risk, virtual funds | Suitable for testing strategies before live trading |
Account Opening Process
To open an account with Viverno, follow these steps:
1. Complete the registration form by providing your personal information, including your date of birth and residential address.
2. Submit employment and financial information as required.
3. Verify your identity by uploading an ID and proof of address.
4. Complete an appropriateness test to assess your trading knowledge.
5. You can upgrade your account later to a professional status if you meet the necessary criteria and trading volume requirements.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (EUR/USD) | 0.8 | $0 (ECN: $3.5/lot) | Tight spreads for major pairs |
| Forex (GBP/USD) | 1.0 | $0 (ECN: $3.5/lot) | Competitive rates for high-volume trading |
| CFDs (Stocks) | 0.1% | $0.02 per share | Varied spreads based on stock volatility |
| CFDs (Commodities) | 0.2% | $0.01 per contract | Includes gold, oil, and agricultural products |
| Cryptos (BTC/USD) | 1.0% | 0.1% | Variable depending on market conditions |
Other Fees
Viverno may charge the following additional fees:
– Deposit/Withdrawal Fees: Generally, no fees for deposits; however, withdrawals below certain thresholds may incur fees (e.g., €10 for bank wire withdrawals below €100).
– Inactivity Fees: Accounts with no trading activity may be charged a monthly fee of €10.
– Platform Usage Fees: No additional fees for using the trading platform.
– Overnight Interest (Swap Rates): Applicable for positions held overnight unless in an Islamic account.
– Currency Conversion Fees: May apply when trading in currencies other than the base currency of your account.
Trading Platforms and Apps
What Trading Platforms and Apps Does Viverno Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MT5 | iOS, Android, Windows, macOS | 2FA, multiple order types, price alerts, technical indicators | Demo accounts, VPS |
| Web Version | Browser (PC, Mac, Mobile) | Encryption, symbol lookup, one-click trading | API interface |
| Mobile App | iOS, Android | Biometrics, push notifications, fast order execution | None |
Viverno provides a range of trading platforms tailored for various user needs. The MT5 platform is ideal for advanced traders, offering robust tools and features essential for multi-asset trading. The web-based version facilitates seamless trading on any device, ensuring accessibility and convenience. The mobile app allows for trading on-the-go, providing essential features like fast order execution and real-time alerts.
All platforms prioritize security through advanced login methods like two-factor authentication and encryption. Viverno supports mobile trading, ensuring users can operate efficiently across devices while maintaining high security standards.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| Bank Transfer | Deposit: 1-3 days, Withdrawal: 2-5 days | Usually free, but banks may charge a fee (USD 15-30 for international wires) | Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day | USD, EUR, GBP |
| Credit/Debit Card | Deposit: Instant, Withdrawal: 1-3 days (after verification) | No platform fees, but cash advance fees may apply | Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction | USD, EUR, GBP |
| E-wallets (PayPal, Skrill, Neteller) | Deposit: Instant, Withdrawal: Same day | No platform fees, but e-wallet fees may apply (1-2%) | Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction | USD, EUR, GBP |
| Local Payment Methods (GrabPay, FasaPay, POLi, etc.) | Deposit: Instant, Withdrawal: 1-2 days | No platform fees, but local fees may apply | Min Deposit: 10 USD, Max Withdrawal: Varies by method | Supports local currencies |
Compliance & Security Background
Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.
Regional Differences
Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.
Cost Optimization Tips
- Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
- Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
- Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
- Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.
How to Withdraw
To withdraw funds, log in to your account, navigate to the withdrawal section, select your payment method, enter the amount, and confirm. Ensure your account is fully verified and that you withdraw to the original funding source to comply with regulations.
Customer Support
Viverno Customer Support Overview
Support Channels
Viverno offers multiple contact methods for customer support, ensuring that clients can easily reach out for help. These channels include:
- Email: Customers can send inquiries to support@viverno.com for detailed assistance.
- Live Chat: Although Viverno does not currently offer a live chat option, clients are encouraged to use email for immediate support.
- Telephone: Clients can call the support team at +44 2086381223 for direct assistance.
- Social Media: Viverno maintains a presence on various social media platforms, providing another avenue for support.
Service Availability
Viverno’s customer support is available 24/5, allowing clients to receive assistance during business hours. Additionally, the support team is multilingual, providing help in various languages to cater to a diverse clientele.
Additional Resources
To enhance customer experience, Viverno also provides educational resources, including:
- Video tutorials on navigating their platforms.
- Webinars covering trading strategies and market analysis.
- Regular market analysis reports to help clients make informed decisions.
- Trading signals to assist clients in their trading activities.
Overall, Viverno is dedicated to providing high-quality support and valuable resources to help clients succeed in their trading endeavors.
Frequently Asked Questions
Viverno prioritizes the security of client funds by holding them in segregated accounts with top-tier banks. This means that your funds are kept separate from the company’s operational funds, providing an additional layer of security. Additionally, Viverno complies with strict regulatory standards to protect clients’ investments and personal information.
Viverno offers various account types, including Classic, Raw, and VIP accounts. Classic accounts feature spreads from 1.5 and a minimum deposit of 100 USD, GBP, or EUR. Raw accounts offer spreads from 0.0, while VIP accounts provide spreads from 1.1, prioritized support, and personal Account Managers. Each account type is designed to suit different trading preferences and levels of experience.
Viverno adheres to all relevant regulatory requirements and industry standards. This includes rigorous Know Your Customer (KYC) procedures, ongoing monitoring for anti-money laundering (AML) compliance, and maintaining transparency in all transactions. The company is committed to providing a safe trading environment and protecting the interests of its clients.
If you experience any issues while using Viverno’s trading platform, you can reach out to our Customer Support Team for assistance. You can contact us via email at support@viverno.com, or through our Live Chat and phone support available Monday to Friday, 00:00-24:00 (GMT+2/GMT+3 during Daylight Saving Time). Our team is dedicated to resolving any concerns you may have promptly.
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Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.