Webull Logo

Webull

United States 5-10 years
Trusted
7.83
/10

Pros and Cons

Pros

  • Regulated by FINRA and FSA
  • Offers stocks, options, ETFs, and futures
  • Proprietary trading platform with mobile and desktop access
  • No commission on trades
  • Offers diverse account types including IRA and joint accounts

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited access to forex trading options
  • Proprietary platform lacks advanced trading tools
  • Customer support issues reported frequently
  • Withdrawal process can be slow and cumbersome

Basic Information

Company Name
Webull
Registered Region
United States
Established Period
5-10 years
Company Service Email Address
Contact Number
+18888280618
Company Website

User Reviews

James T.
Los Angeles, CA

I have been using Webull for a few months, and I’m very disappointed with their customer support. When I tried to withdraw my funds, it was a nightmare. I sent multiple emails and used their live chat, but no one got back to me. It’s frustrating when you can’t access your own money. I hope they improve their service soon.

Sarah L.
New York, NY

Webull has been a pretty solid platform for my trading needs. The interface is user-friendly, and I love the real-time data it provides. I had a slight issue with my withdrawal taking longer than expected, but their support team was helpful once I reached them. Overall, I enjoy trading here.

Michael R.
Chicago, IL

Terrible experience! I attempted to withdraw my funds, and it’s been days with no response from support. The app keeps crashing during high-volume trading, which is unacceptable. I expected better from a company that claims to be reputable. I will be closing my account.

Emily K.
Miami, FL

I absolutely love Webull! The app is fast and has all the features I need to trade efficiently. The commissions are zero, which is a huge plus. I had one minor issue with a deposit, but their customer service resolved it quickly. Highly recommend for both beginners and experienced traders!

Webull Overview

Webull Financial LLC, founded in 2017 and headquartered in the United States, is a FINRA-registered broker-dealer that provides access to a diverse range of financial markets. The broker is regulated by the Financial Services Agency (FSA) in Japan, holding a Retail Forex License (License No. 関東財務局長(金商)第48号). This regulatory oversight underscores Webull’s commitment to maintaining a trustworthy trading environment for its users, allowing them to trade with confidence in a secure setting while offering competitive services in the forex market and beyond.

Webull offers a comprehensive suite of trading instruments including stocks, options, ETFs, and cryptocurrencies, making it a versatile choice for traders. The broker features a proprietary trading platform that is user-friendly and accessible via mobile, web, and desktop devices, equipped with advanced charting tools and real-time market data. Customer support is available 24/7 through multiple channels including live chat, email, and phone, ensuring traders receive assistance whenever needed. Webull stands out for its commission-free trading, robust educational resources, and seamless user experience, making it an appealing option for both novice and experienced traders seeking to engage in forex trading and other investment opportunities.

Is Webull Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds
Financial Industry Regulatory Authority (FINRA) United States Investor Protection through SIPC
Securities and Exchange Commission (SEC) United States Investor Protection through SIPC

Is Webull Regulated and How Are Client Funds Protected?

Webull is a regulated broker, authorized by the Financial Services Agency (FSA) in Japan and registered with both the Financial Industry Regulatory Authority (FINRA) and the Securities and Exchange Commission (SEC) in the United States. This regulatory oversight is crucial for ensuring that Webull adheres to strict financial standards and compliance measures. Client funds are protected through segregated accounts, which means that user deposits are kept separate from the company’s operational funds. Additionally, clients may benefit from investor protection measures provided by the Securities Investor Protection Corporation (SIPC), which covers losses up to $500,000 for securities and cash in case of broker failure. Webull’s commitment to regulatory compliance and client fund safety makes it a legit choice for investors looking for a safe trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does Webull Offer for Traders?

Platform Device Support Key Features Additional Services
Webull Desktop Windows, macOS 2FA, encryption, symbol lookup, multiple order types, real-time alerts, technical indicators Demo account, API interface
Web Version Web browsers 2FA, encryption, symbol lookup, one-click trading, price alerts Demo account
Webull Mobile App iOS, Android Biometric login, encryption, symbol lookup, multiple order types, push notifications Demo account

The Webull Desktop platform is designed for comprehensive trading with advanced features, making it suitable for experienced traders. The web version provides essential tools and functionalities for those who prefer trading without downloads. The mobile app facilitates convenient trading on the go, featuring secure logins and real-time alerts. All platforms prioritize security with encryption and offer efficient search tools for market exploration.

Webull supports mobile trading across devices while ensuring secure logins and fast order execution. Real-time alerts and efficient search functionalities enhance the trading experience, providing traders with essential tools to make informed decisions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-2 days, Withdrawal: 2-5 days Outgoing domestic wire fee: $25, International wire fee: $45; returned wires: $30 Min Deposit: 100 USD, Max Withdrawal: No limit USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: $10,000/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: $10,000/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance regulations mandate that withdrawals must return to the original payment method to ensure traceable fund flows, in accordance with anti-money laundering (AML) and know-your-customer (KYC) requirements. For large withdrawals typically over 2,000 USD, identity verification is required, which includes submitting identity documents and proof of address.

Regional preferences vary; Southeast Asian users may favor GrabPay, while European clients often utilize SEPA transfers. Latin American users typically depend on domestic banks, and US users cannot utilize Skrill due to regulatory restrictions. Local payment options may provide advantages such as zero-fee transfers through partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Use e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Opt for bank transfers or SEPA for lower total costs despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency.
  • Multi-base Currency Accounts: Choose brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your Webull account, follow these steps:

  1. Log in to your Webull account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Submit the request and wait for the processing time according to your selected method.
  6. For larger withdrawals, be prepared to provide identity verification documents.

Customer Support

Webull Customer Support Overview

Support Channels

Webull offers multiple contact methods to assist customers efficiently. Users can reach out via:

  • Email: Customers can contact support at support@webull.com for detailed inquiries.
  • Live Chat: Available on the Webull platform, the live chat feature allows for real-time communication with support staff.
  • Telephone: Users can call Webull at +1 (888) 828-0618 for immediate assistance.
  • Social Media: Webull maintains a presence on various social media platforms, including Facebook, where users can also seek assistance.

Service Availability

Webull’s customer support is available 24/5, ensuring that help is accessible during business days. Multilingual support is offered, catering to users in multiple languages, including English and Japanese.

Additional Resources

Webull provides several educational resources aimed at enhancing the trading experience. These include:

  • Video tutorials that cover platform features and trading strategies.
  • Webinars hosted by experts to provide deeper insights into market trends.
  • Regular market analysis to keep users informed about potential trading opportunities.
  • Trading signals to aid in decision-making.

Overall, Webull’s commitment to customer support is designed to assist users effectively and ensure a smooth trading experience.

Frequently Asked Questions

Yes, Webull is a regulated broker authorized by the Financial Services Agency (FSA) in Japan. It holds a Retail Forex License and is also a FINRA-registered broker-dealer in the United States, ensuring compliance with strict regulatory standards.

Webull offers commission-free trading on stocks, ETFs, and options. It provides a user-friendly platform for trading various investment products, including futures and fractional shares, with no minimum deposit requirements for certain accounts.

Webull prioritizes the security of client funds by using advanced encryption technologies and holding client assets in separate accounts. It is also a member of SIPC, which protects securities customers of its members up to $500,000, including $250,000 for claims for cash.

Webull offers multiple support options, including a customer service phone line at +1 (888) 828-0618, email support at support@webull.com, and social media channels. However, users have reported varying response times, so contacting via phone may yield quicker assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.