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WWF

Cyprus 5-10 years
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Trusted
5.89
/10
★ ★ ★ ★

Pros and Cons

Pros

  • Regulated by CySEC (License No. 337/17)
  • Broad range of financial instruments including FX, derivatives, and structured products
  • Various contact channels for customer support
  • Established in 2016 with several years of operational experience
  • Offers services such as order execution and financial advisory

Cons

  • Not regulated in major jurisdictions like the US
  • Limited account types with no demo or Islamic accounts
  • High trading fees compared to industry standards
  • Multiple user complaints about withdrawal issues
  • Outdated platform with no support for popular tools like MetaTrader

Basic Information

Company Name
WWF
Registered Region
Cyprus
Established Period
5-10 years
Company Service Email Address
wwf@wise-wolves.com
Contact Number
+35725366336
Company Website
http://www.wise-wolves.finance/

User Reviews

Michael Johnson
New York, USA
★☆☆☆☆

I invested a significant amount in WWF and was initially able to withdraw some funds. However, after they offered a bonus, all my withdrawal requests were blocked. Customer service became unresponsive, and now I can’t access my account. I feel scammed and frustrated. Avoid this platform at all costs!

Maria Gonzalez
Madrid, Spain
★★☆☆☆

I had high hopes for WWF, but my experience has been disappointing. The platform looks good, and trading was smooth at first. However, I attempted to withdraw my profits after a successful month, and suddenly, my requests were rejected. The support team took ages to respond, and when they did, they were unhelpful. I’m not sure if I’ll continue with them.

John Smith
Toronto, Canada
★★★★☆

I’ve been using WWF for several months and have had a positive experience overall. The platform is user-friendly, and I appreciate the speed of transactions. I did face a small issue with a withdrawal that took longer than expected, but customer support was helpful in resolving it. I would recommend them but advise caution with larger investments.

Samantha Lee
Sydney, Australia
★★★★★

WWF has exceeded my expectations! The trading tools are excellent, and I’ve enjoyed a seamless experience. My withdrawals have been processed quickly, and the customer service team is responsive and knowledgeable. I feel confident trading with them and look forward to more successful trades in the future.

WWF Overview

Founded in 2016, Wise Wolves Finance Ltd (WWF) is a Cyprus-based forex broker regulated by the Cyprus Securities and Exchange Commission (CySEC), holding license number 337/17. The company caters primarily to institutional clients, providing access to various financial markets while operating under high regulatory standards. Despite its regulation, potential clients should be aware of the mixed reviews and user complaints that have emerged regarding its services and withdrawal processes, which may raise concerns about trustworthiness and operational transparency.

WWF offers a range of trading instruments, including forex, alongside structured investment products and proprietary trading services. The broker operates through established platforms such as MetaTrader 4 and 5, featuring advanced tools for market analysis and execution. Customer support is available via multiple channels, ensuring that traders receive assistance as needed. While WWF claims to provide a professional trading environment with competitive features, its high fees and limitations on account types may deter some traders, particularly those seeking more flexible options or lower trading costs.

Is WWF Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Fund

Is WWF Regulated and How Are Client Funds Protected?

Wise Wolves Finance Ltd, operating under the brand WWF, is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 337/17. This regulatory oversight helps ensure that the broker adheres to strict compliance and operational standards. Client funds are protected through measures such as the segregation of client accounts, which ensures that client funds are kept separate from the broker’s operational funds. Additionally, clients may benefit from an investor compensation fund that provides coverage in case of broker insolvency. Despite these protective measures, it’s essential for potential clients to be aware of the mixed reviews and complaints regarding withdrawal issues associated with this broker, as these could indicate operational challenges.

Trading Platforms and Apps

What Trading Platforms and Apps Does WWF Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, technical indicators, market search API access, VPS
Web Version Cross-platform (Browser-based) Encryption, symbol lookup, price alerts Demo accounts unavailable
Mobile App iOS, Android Biometrics, push notifications, one-click trading No additional services

WWF provides traders with a variety of platforms, including MT4/MT5, a web version, and a mobile app. MT4/MT5 is well-suited for users looking for advanced trading features and tools, while the mobile app offers convenience for on-the-go trading with secure logins and real-time alerts. The web version ensures accessibility from any device with internet access, enhancing the trading experience.

Overall, WWF’s platforms support mobile trading, prioritize security through various login measures, and offer efficient search tools for market navigation, catering to different trading preferences and styles.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA 1-2 business days No platform fee, 0.5% bank charge Min 100, Max 10k/day EUR, USD
GrabPay Instant No platform fee, 1.5% e-wallet charge Min 50, Max 5k/day SGD, MYR
SPEI Same day No platform fee, 0.2% transaction fee Min 200, Max 15k/day MXN, USD
Wire Transfer 3-5 business days No platform fee, 2% international charge Min 500, Max 20k/day USD, EUR

Minimum Deposit

The minimum deposit requirement at WWF is set at $50 for all account types. This amount remains consistent across different payment methods and regions, ensuring accessibility for a diverse range of traders.

How to Withdraw

To withdraw funds from your WWF account, follow these steps:

  1. Log in to your WWF trading account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits specified.
  5. Confirm your request and check for any notifications regarding processing times.
  6. Monitor your email for confirmation and updates on your withdrawal status.

Customer Support

WWF Customer Support Overview

Support Channels

WWF offers multiple contact methods to address customer inquiries and provide support. These channels include:

  • Email: Customers can reach out via wwf@wise-wolves.com for assistance.
  • Live Chat: Real-time support is available through the website’s live chat feature, providing immediate help for pressing issues.
  • Telephone: For direct communication, customers can call +357 25 366336 during support hours.
  • Social Media: WWF maintains a presence on various social media platforms for updates and customer engagement.

Service Availability

WWF provides customer support from Monday to Friday, operating 24 hours a day. This ensures that clients can receive assistance at any time during the business week. Additionally, WWF offers multilingual support in several languages, catering to a diverse clientele.

Additional Resources

To further assist customers, WWF provides a variety of educational resources, including:

  • Video tutorials to guide users through trading processes.
  • Webinars that cover market trends and trading strategies.
  • Market analysis reports to help customers make informed decisions.
  • Trading signals that provide insights into potential market movements.

Frequently Asked Questions

Yes, WWF (Wise Wolves Finance Ltd) is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 337/17. However, please note that its previous FCA license in the UK expired on October 15, 2022.

WWF offers a single type of live brokerage account aimed at institutional and professional clients. The minimum deposit is EUR 100, but users should be aware that fees may be higher compared to typical retail brokers, especially for trading and safekeeping services.

WWF is regulated by CySEC, which provides a level of oversight aimed at protecting client funds. However, there have been multiple user complaints about difficulties in withdrawing funds, so it’s advisable to approach trading with caution.

WWF offers multiple channels for customer support, including phone and email. Clients can reach out to them at +357 25 366336 or via email at wwf@wise-wolves.com. However, users have reported challenges in contacting customer service, especially when issues arise.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.