XTB Logo

XTB

United Kingdom 10-15 years
Verified / Trusted
7.1
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA and CySEC
  • Diverse range of trading instruments
  • Commission-free trading on CFDs
  • User-friendly xStation 5 trading platform
  • 24/5 customer support with multilingual assistance

Cons

  • Limited account type options
  • Withdrawal fees for amounts below $50
  • Monthly inactivity fee after 365 days
  • No support for MetaTrader platforms
  • Spreads may widen during low liquidity periods

Basic Information

Company Name
XTB
Registered Region
United Kingdom
Established Period
10-15 years
Company Service Email Address
Contact Number
+442036953086
Company Website

User Reviews

Abdullah
Saudi Arabia

I submitted a withdrawal request and did not receive it for more than a month. The agent for my account does not respond, and the support service does not either. I’m very frustrated with the lack of communication and the delay in processing my funds.

FX2490625354
India

I have been unable to withdraw my money. It’s very disappointing to face such issues. The customer service is not helpful, and I feel stuck.

How Lare
Nigeria

I’ve been using XTB for a while now, and overall, it’s been a solid experience. The platform (xStation) is clean and easy to navigate, which I appreciate. They have a wide range of markets for trading, but I wish they offered MetaTrader support.

Hustler001
Nigeria

I am investing with XTB since 2019 and I am totally happy! Their app is brilliant, and the trading charts are beautiful. Overall, I am very satisfied with the service.

XTB Overview

XTB Limited, founded in 2011 and headquartered in the United Kingdom, is a well-established forex broker regulated by the Financial Conduct Authority (FCA) and the Cyprus Securities and Exchange Commission (CySEC). With over a decade of operational experience, XTB has built a reputation as a reliable trading platform within the forex industry, offering a secure environment for traders to engage in their financial activities. The broker is known for its commitment to compliance and client protection, ensuring a transparent trading experience.

Is XTB Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Funds
Cyprus Securities and Exchange Commission (CySEC) Cyprus Investor Compensation Scheme

Is XTB Regulated and How Are Client Funds Protected?

XTB is a regulated forex broker, overseen by reputable authorities including the Financial Conduct Authority (FCA) in the United Kingdom and the Cyprus Securities and Exchange Commission (CySEC). This regulatory status ensures a higher level of trust and safety for clients. Client funds are protected through various measures such as segregated accounts, which keep client money separate from the broker’s operational funds, and participation in compensation schemes that provide additional security in the event of broker insolvency. XTB’s commitment to compliance and client protection reflects its dedication to offering a trustworthy trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does XTB Offer for Traders?

Platform Device Support Key Features Additional Services
xStation 5 Windows, macOS, iOS, Android Secure login, multiple order types, real-time alerts, technical indicators Demo account, API interface
Web Version Any device with a web browser Encrypted login, symbol lookup, push notifications Demo account
Mobile App iOS, Android Biometric login, price alerts, one-click trading Demo account

The xStation 5 platform offers a comprehensive trading experience suitable for various trader needs, with robust analytical tools and a user-friendly interface. The web version allows for trading across devices without the need for downloads, ensuring flexibility. The mobile app provides traders with the convenience of managing their accounts on-the-go, equipped with essential trading features and secure login options. XTB emphasizes security through encrypted connections and offers demo accounts to help users familiarize themselves with the platform.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min $50, Max $20,000/day USD, EUR, GBP
Credit/Debit Card Instant No platform fee Min $50, Max $20,000 USD, EUR, GBP
e-Wallet (e.g., PayPal) Instant No platform fee, 1.5% charge Min $50, Max $20,000 USD, EUR, GBP
Crypto Transfer Variable No platform fee Min $50, Max $20,000/day USD, EUR

Minimum Deposit

XTB requires a minimum deposit of $0 to open a Standard Account. This requirement is uniform across payment methods and does not vary by account type or region.

How to Withdraw

  1. Log in to your XTB account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits set by XTB.
  5. Confirm your withdrawal request.
  6. Monitor the status of your withdrawal in the ‘Transaction History’ section.

Customer Support

XTB Customer Support Overview

Support Channels

XTB provides several contact methods to assist customers effectively. Traders can reach out via:

  • Email: Customers can send inquiries to uksales@xtb.com for assistance.
  • Live Chat: An instant messaging option is available on their website, allowing for quick support responses.
  • Telephone: Customers can call XTB at +44 203 695 3086 for direct support.
  • Social Media: XTB maintains a presence on platforms like Facebook, enabling users to connect and receive updates.

Service Availability

XTB’s customer support is available 24 hours a day, five days a week (24/5). This allows traders to get help during most trading hours. Furthermore, multilingual support is offered, ensuring assistance in various languages, enhancing the overall customer service experience.

Additional Resources

XTB provides valuable educational resources to help traders enhance their knowledge and skills. These include video tutorials, webinars, and comprehensive market analysis. Such resources are designed to support users in making informed trading decisions, contributing to a more enriching experience with the broker.

Frequently Asked Questions

Yes, XTB is a regulated forex broker overseen by reputable authorities, including the Financial Conduct Authority (FCA) in the United Kingdom and the Cyprus Securities and Exchange Commission (CySEC). Client funds are protected through measures such as segregated accounts, which keep client money separate from the broker’s operational funds, and participation in compensation schemes for additional security in case of broker insolvency.

XTB offers a diverse range of trading instruments, including Forex pairs, Commodities, Indices, Stocks, and Cryptocurrencies. This variety allows traders to engage in multiple markets, supporting various trading styles and strategies.

XTB primarily offers a Standard Account with no minimum deposit requirement and commission-free trading on CFDs. Trading fees include competitive spreads, with specific costs varying by product. For instance, the spread for Forex (EUR/USD) starts at 1.0 pips, while withdrawal fees apply for amounts below $50.

XTB provides multiple contact methods for customer support, including email at uksales@xtb.com, live chat through their website, and telephone support at +44 203 695 3086. Customer support is available 24 hours a day, five days a week, and offers multilingual assistance.

Best United Kingdom Forex Brokers & Reviews (2026)

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.