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TopFX

Cyprus 10-15 years
Trusted
7.66
/10

Pros and Cons

Pros

  • Regulated by CySEC, FSA, and BVI
  • Over 600 trading instruments including Forex, CFDs, and cryptocurrencies
  • Supported platforms: MetaTrader 4, MetaTrader 5, and cTrader
  • Tight spreads starting from 0.0 pips and competitive commission rates
  • 24/7 customer support available via multiple channels

Cons

  • Not regulated by major authorities like FCA or ASIC
  • No access to real asset investments (stocks, ETFs)
  • Lack of educational resources for beginners
  • Limited trading platforms (no MetaTrader 5)
  • Absence of proprietary trading platform

Basic Information

Company Name
TopFX
Registered Region
Cyprus
Established Period
10-15 years
Company Service Email Address
Contact Number
+2484671987
Company Website

User Reviews

Paco Ruiz
Madrid, Spain

TopFX is an extremely unreliable broker. They suddenly restricted my client area, preventing me from transferring funds between accounts. Their support was unhelpful and didn’t want to resolve my issues. I feel completely unsafe with them.

Alex Smith
New York, USA

I had a terrible experience with TopFX’s customer support. It took an unusually long time to verify my identity, and when I reached out for help, the chat support was unresponsive. I’m really disappointed.

Amr Mohamed
Cairo, Egypt

I’ve been trading with TopFX for over 2.5 years, and I find them to be quite reliable. Their cTrader platform is user-friendly, and I appreciate the low spreads and fast execution. However, they could improve their educational resources.

Olle Olsson
Stockholm, Sweden

TopFX is exceptional! Their support team is fantastic, and I’ve had a great experience trading on their cTrader platform. The execution speed is impressive, and I love the various deposit options available.

TopFX Overview

TopFX is a reputable forex broker founded in 2010 and headquartered in the British Virgin Islands. The broker is regulated by the Financial Services Commission (FSC) of the British Virgin Islands, ensuring a secure trading environment for its clients. With a strong emphasis on trust and transparency, TopFX has grown from providing liquidity to institutional clients to offering competitive trading conditions directly to retail traders, making it a notable player in the forex market.

Is TopFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Fund up to €20,000
Financial Services Authority (FSA) Seychelles Segregated Funds
British Virgin Islands Financial Services Commission (BVIFSC) British Virgin Islands Segregated Funds

Is TopFX Regulated and How Are Client Funds Protected?

TopFX is a regulated broker operating under multiple licenses from recognized financial authorities, including the Cyprus Securities and Exchange Commission (CySEC), the Financial Services Authority (FSA) of Seychelles, and the British Virgin Islands Financial Services Commission (BVIFSC). This regulatory status enhances the legitimacy of TopFX, making it a safe choice for traders.

Client funds are protected through various measures, including the segregation of client deposits from the broker’s operational funds, ensuring that trader assets are not used for business expenses. Additionally, the CySEC-regulated entity provides an Investor Compensation Fund that covers up to €20,000 for eligible clients, offering an extra layer of protection. Overall, TopFX is positioned as a trusted and regulated broker, prioritizing the safety of client funds.

Trading Platforms and Apps

What Trading Platforms and Apps Does TopFX Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, API interfaces
cTrader Windows, macOS, iOS, Android Encryption, one-click trading, push notifications, economic calendar Demo accounts, VPS
Web Version Any modern browser Login security, quick access to trading instruments, real-time alerts Demo accounts

TopFX offers a range of trading platforms catering to different trader preferences. MetaTrader 4 (MT4) is well-suited for both beginners and experienced traders, featuring robust analytical tools and a user-friendly interface. cTrader provides advanced charting and automated trading capabilities, appealing to traders who prioritize technology. The web version enables seamless access from any device, ensuring that traders can engage with the market without restrictions.

Each platform emphasizes security through features like two-factor authentication and encryption, ensuring safe trading experiences. Additionally, TopFX supports mobile trading through dedicated apps, allowing users to manage their accounts and receive alerts on the go. Overall, the combination of fast order execution and real-time market alerts enhances the trading experience across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days No platform fees, but third-party fees may apply (USD 15-30 for international wires) Min Deposit: 50 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background: Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences: Payment methods may vary by region; for example, Southeast Asian users may prefer GrabPay, while European clients often use SEPA transfers. US users cannot use Skrill, and Middle Eastern countries may limit PayPal. Local banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log in to your TopFX Client Area.
  2. Select the withdrawal option and complete the withdrawal request form.
  3. Submit your request and wait for processing.

Customer Support

TopFX Customer Support Overview

Support Channels

TopFX offers a range of customer support channels to ensure that traders can easily get the help they need. These include:

  • Email: Customers can reach out to the support team via email for any inquiries or assistance.
  • Live Chat: For immediate support, the live chat option allows customers to connect with a representative in real-time.
  • Telephone: Users can contact TopFX directly by phone to speak with a support agent.
  • Social Media: TopFX is active on various social media platforms, providing another avenue for customers to get in touch.

Service Availability

TopFX provides customer support 24/5, ensuring that assistance is available during trading days. The support team is multilingual, offering help in several languages including English, Spanish, and Mandarin, catering to a diverse clientele.

Additional Resources

In addition to traditional customer support, TopFX offers valuable educational resources such as:

  • Video tutorials to guide users in trading strategies and platform usage.
  • Webinars hosted by trading experts, covering various market topics.
  • Market analysis to keep traders informed about current market trends.
  • Trading signals to help users make informed trading decisions.

TopFX prides itself on its commitment to customer support, with many positive reviews highlighting the responsiveness and professionalism of the support team. This dedication to service ensures that traders can rely on TopFX for assistance whenever they need help.

Frequently Asked Questions

TopFX ensures the security of client funds by holding all deposits in segregated accounts at reputable banks, separate from company assets. Additionally, the broker implements negative balance protection, ensuring that clients cannot lose more than their deposited funds. Regular audits and compliance with regulatory standards further enhance fund security.

TopFX provides competitive trading conditions, including spreads starting from 0.0 pips on the Zero account, leverage up to 1:2000, and a minimum trade size of 0.01 lots. The broker supports multiple trading platforms, including MetaTrader 4, MetaTrader 5, and cTrader, catering to various trading strategies.

Clients can reach TopFX support through multiple channels including live chat, email, and an online contact form. Dedicated account managers are also available for personalized assistance. The support team aims to respond promptly to all inquiries during business hours.

Yes, TopFX is regulated by the Financial Services Commission (FSC) of the British Virgin Islands and adheres to international regulatory standards. This ensures that the broker operates in a transparent manner, providing clients with a reliable trading environment.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.