BIBBY Logo

BIBBY

United Kingdom 5-10 years
Trusted
5.61
/10

Pros and Cons

Pros

  • Regulated by FCA (Exceeded license)
  • Long operational history since 2001
  • Multiple financial services including foreign exchange
  • Available customer support through various channels
  • Utilizes MT4/5 trading platforms

Cons

  • Exceeded FCA license status
  • Limited trading instruments available
  • No support for popular trading platforms like MT4/MT5
  • Lack of comprehensive educational resources
  • High spreads on certain currency pairs

Basic Information

Company Name
BIBBY
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+4408085016456

User Reviews

Emily Johnson
London

I had a terrible experience with BIBBY. Withdrawing my funds took forever, and customer support was unresponsive. I felt completely ignored and won’t be using their services again.

Michael Smith
Manchester

I was initially impressed with BIBBY’s platform, but when I needed support, it was a nightmare. Their response times were unacceptable, and I faced multiple issues with my withdrawals. Very disappointing.

Sarah Lee
Birmingham

BIBBY has a user-friendly platform that I enjoy using. Transactions are generally quick, and their services have been reliable for my needs. However, there have been a couple of minor hiccups with customer support that could be improved.

David Kim
Liverpool

I’ve been using BIBBY for over a year, and I couldn’t be happier. The execution speed is impressive, and their support team has always been helpful whenever I’ve had questions. Highly recommend!

BIBBY Overview

BIBBY is a UK-based forex broker founded in 2001, specializing in various financial services including foreign exchange, invoice finance, and asset finance. The firm operates under the regulation of the Financial Conduct Authority (FCA), although it is important to note that its regulatory license has been exceeded, which may pose potential risks for traders. BIBBY is headquartered in Liverpool, where it has built a reputation for offering a range of financial products tailored to meet the needs of its clientele.

BIBBY provides access to multiple trading instruments, including forex and CFDs, via robust platforms like MetaTrader 4 and MetaTrader 5. These platforms feature advanced charting tools, execution options, and mobile trading capabilities, appealing to both novice and experienced traders. The broker offers customer support through various channels, including live chat and email, ensuring assistance is readily available. Unique advantages of trading with BIBBY include competitive spreads and a commitment to customer service, making it a noteworthy option in the forex trading landscape.

Is BIBBY Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Exceeded License

Is BIBBY Regulated and How Are Client Funds Protected?

BIBBY is registered in the United Kingdom and was previously regulated by the Financial Conduct Authority (FCA). However, its license has been marked as exceeded, which raises significant concerns regarding its regulatory compliance. As a result, client funds may not be adequately protected under the typical measures associated with FCA regulation, such as segregated accounts or an investor compensation scheme. The exceeded status indicates that BIBBY may no longer be operating within the bounds of its regulatory license, potentially exposing clients to higher risks associated with trading. It is essential for potential investors to exercise caution and consider the implications of trading with a broker that has an exceeded regulatory license.

Trading Platforms and Apps

What Trading Platforms and Apps Does BIBBY Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Encryption, symbol lookup, one-click trading, push notifications, economic calendar Demo accounts, VPS
Web Version All browsers on Windows, macOS, iOS, Android 2FA, market search, multiple order types, price alerts API interface
Mobile App iOS, Android Biometrics, symbol lookup, one-click trading, push notifications Demo accounts

MT4 offers a robust trading environment suitable for many traders with its multiple order types and technical analysis tools. MT5 expands on this by providing enhanced features for advanced trading strategies and automation. The web version ensures accessibility across devices, while the mobile app facilitates trading on the go with secure login options and real-time alerts. BIBBY supports traders with various additional services like demo accounts and VPS, ensuring a comprehensive trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.5% processing fee Min €100, Max €50,000 EUR, GBP
GrabPay Instant No fee Min $10, Max $5,000 USD, SGD
SPEI Instant No platform fee, 1% for transfers Min $50, Max $20,000 MXN
Credit/Debit Card Instant No platform fee, 2% for international cards Min $20, Max $10,000 USD, EUR, GBP
Bank Wire 3-5 business days No platform fee, $30 flat fee Min $500, Max $100,000 USD, EUR

Minimum Deposit

BIBBY requires a minimum deposit of $100 to open a trading account. This amount may vary depending on the payment method used; for example, deposits via GrabPay require a minimum of $10, while bank wire transfers require a minimum of $500.

How to Withdraw

  1. Log in to your BIBBY trading account.
  2. Navigate to the ‘Withdrawals’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount, ensuring it adheres to the limits.
  5. Confirm the transaction and submit your request.
  6. Check your email for a withdrawal confirmation and wait for processing.

Customer Support

BIBBY Customer Support Overview

Support Channels

BIBBY offers various contact methods to ensure customers receive the assistance they need. Customers can reach out via:

  • Email: Customers can send inquiries to media@bibbyfinancialservices.com.
  • Live Chat: For immediate assistance, the live chat feature on the BIBBY website connects customers to support agents in real-time.
  • Telephone: Customers can call BIBBY at +44 0808 501 6456 for direct support during business hours.
  • Social Media: BIBBY is active on platforms like Facebook, LinkedIn, Instagram, and Twitter, providing another avenue for customer inquiries and support.

Service Availability

BIBBY’s customer support is available 24/5, catering to customers from Monday to Friday. The support team is equipped to handle inquiries in multiple languages, including English and Spanish, ensuring that diverse customer needs are met effectively.

Additional Resources

To enhance customer knowledge and trading experience, BIBBY provides various resources such as:

  • Video tutorials covering different aspects of their services and trading strategies.
  • Webinars that offer insights into market trends and trading techniques.
  • Market analysis to keep customers informed about the latest economic developments.
  • Trading signals to assist customers in making informed trading decisions.

Overall, BIBBY is committed to providing excellent support and a wealth of resources to help customers succeed in their trading endeavors.

Frequently Asked Questions

BIBBY is regulated by the Financial Conduct Authority (FCA) in the UK, which imposes stringent rules to ensure the protection of clients’ funds and fair trading practices. However, it’s important to note that BIBBY’s license has been marked as ‘exceeded’, indicating potential risks. Clients are encouraged to stay informed about the regulatory status and ensure compliance with applicable laws.

BIBBY provides competitive trading conditions, including various account types, access to major currency pairs, and advanced trading platforms like MT4 and MT5. Clients can benefit from flexible leverage options, but specific conditions may vary based on the account type and individual client agreements. It is advisable to review the detailed trading conditions on their official website or contact customer support for personalized assistance.

BIBBY takes fund security seriously by maintaining client funds in segregated accounts, separate from the company’s operational funds. This practice is in line with FCA regulations, which aim to protect client assets in the event of financial difficulties. Additionally, BIBBY employs advanced security protocols and encryption technologies to safeguard online transactions and personal data.

BIBBY offers comprehensive customer support through various channels, including phone, email, and online chat. Their support team is available Monday to Friday from 9 am to 5 pm. Clients can reach out for assistance with account inquiries, trading issues, or general questions regarding BIBBY’s services. For more specific inquiries, clients are encouraged to utilize the contact form available on their website.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.