Xlence Logo

Xlence

Seychelles Within 1 year
Trusted
4.42
/10

Pros and Cons

Pros

  • Regulated by Seychelles FSA with Retail Forex License
  • Over 300 trading instruments including Forex, metals, indices, and commodities
  • Supports both MT4 and MT5 trading platforms
  • Offers negative balance protection for traders
  • No minimum deposit requirement for account opening

Cons

  • Offshore regulation by Seychelles FSA
  • No support for cryptocurrencies, bonds, or ETFs
  • Limited payment methods available
  • Outdated web-based trading platform
  • High leverage of 1:1000 increases risk exposure

Basic Information

Company Name
Xlence
Registered Region
Seychelles
Established Period
Within 1 year
Company Service Email Address
N/A
Contact Number
N/A
Company Website

User Reviews

Ghazi Moghadam
Saudi Arabia

There are very few payment methods here, and I only trade stocks during the quarterly reporting period, so I need to withdraw. However, I find it challenging to complete transactions due to the limited and inconvenient payment options. This could be better.

FX4046660414
Hong Kong

They placed a legitimate order, set a take-profit order, deducted profits from the winnings, and then blocked my account, preventing me from withdrawing my principal. This is a truly fraudulent platform. Never trust this company; they are all scammers.

Sabiq A
Qatar

I started trading a few months ago and I really feel like I’m improving. I studied some lessons from the academy, and technical analysis has made a huge difference for me. Their educational resources are quite helpful for beginners like me.

Dok Nut
Thailand

Xlence was my first broker to start trading. They have earned my trust, especially with their negative balance protection during tough moments. The platform is reliable, and I mostly use their web-based MT4 without any critical issues.

Xlence Overview

Xlence is a forex broker founded in 2003 and headquartered in Seychelles, where it operates under the regulation of the Seychelles Financial Services Authority (FSA) with a Retail Forex License (No. SD029). This regulatory status provides a level of oversight that aims to protect traders, although it is important to note that it is considered offshore regulation. Xlence’s commitment to transparency and security is reflected in its adherence to regulatory standards, making it a credible option for traders seeking to engage in the forex market.

Is Xlence Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Seychelles Financial Services Authority (FSA) Seychelles Negative Balance Protection

Is Xlence Regulated and How Are Client Funds Protected?

Xlence is regulated by the Seychelles Financial Services Authority (FSA) under the Retail Forex License No. SD029. This regulatory oversight provides a level of legitimacy to the broker, assuring clients that it adheres to certain operational standards. Client funds are protected through negative balance protection, which means that traders cannot lose more than their initial investment. However, it’s important to note that being regulated in Seychelles is considered offshore regulation, which may not offer the same level of investor protection as brokers regulated in more established jurisdictions. Traders should carefully consider these factors before engaging with Xlence.

Trading Platforms and Apps

What Trading Platforms and Apps Does Xlence Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo account, VPS
MT5 Windows, macOS, iOS, Android 2FA, market depth, price alerts, economic calendar Demo account, VPS
Web Version Any device with a browser Encryption, symbol lookup, push notifications, basic charting tools Demo account
Mobile App iOS, Android Biometric login, one-click trading, price alerts Demo account

MT4 is ideal for traders who prefer a classic trading experience with comprehensive tools for analysis and automated trading. MT5 offers advanced features, making it suitable for more experienced traders who require additional market analysis capabilities. The web version ensures accessibility from any browser, while the mobile app facilitates convenient trading on the go with secure logins and real-time alerts. Xlence provides robust security measures across platforms, ensuring safe trading environments and efficient market navigation through user-friendly tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.5% bank fee Min 100, Max 50k/day EUR, USD
GrabPay Instant No platform fee, 1% e-wallet charge Min 20, Max 5k/day SGD, MYR
SPEI Instant No platform fee, 1.5% for transfers Min 50, Max 10k/day MXN, USD
International Wire Transfer 3-5 business days No platform fee, varies by bank Min 200, Max 100k/day USD, EUR

Minimum Deposit

Xlence requires a minimum deposit of $100 to open an account. This amount remains consistent across all payment methods and account types, ensuring accessibility for traders of all levels.

How to Withdraw

To withdraw funds from your Xlence account, please follow these steps:

  1. Log in to your Xlence account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits set by Xlence.
  5. Confirm the withdrawal request and follow any additional instructions provided.
  6. Check your email for confirmation of the withdrawal process.

Customer Support

Xlence Customer Support Overview

Support Channels

Xlence provides multiple support channels to assist customers effectively. You can reach their support team through the following methods:

  • Email: Customers can send inquiries and receive timely responses via email.
  • Live Chat: For immediate assistance, Xlence offers a live chat feature on their website, allowing customers to connect with support representatives in real time.
  • Telephone: Customers can also contact Xlence’s support team via telephone for direct communication.
  • Social Media: Xlence maintains an active presence on various social media platforms, providing another avenue for customers to seek help and stay updated.

Service Availability

Xlence’s customer service operates 24/5, ensuring support is available throughout the trading week. They offer multilingual support, with representatives fluent in English and several other languages, enhancing accessibility for international clients.

Additional Resources

In addition to direct support, Xlence provides a wealth of educational resources, including:

  • Video tutorials: Covering various trading strategies and platform features.
  • Webinars: Regularly scheduled sessions to educate traders on market trends and best practices.
  • Market analysis: Insightful reports to help traders make informed decisions.
  • Trading signals: Timely alerts to assist traders in maximizing their trading opportunities.

Frequently Asked Questions

Xlence is regulated by the Seychelles Financial Services Authority (FSA) under Retail Forex License No. SD029. This provides a framework for compliance, ensuring that client funds are held securely and that the broker adheres to industry standards. Additionally, Xlence offers negative balance protection to safeguard traders against significant losses.

Xlence provides competitive trading conditions, including a maximum leverage of 1:1000, spreads starting from as low as 0.18 pips on major pairs, and a variety of account types to suit different trading strategies. Clients can trade on both MT4 and MT5 platforms, which are equipped with advanced trading tools and features.

Xlence prioritizes fund security by maintaining segregated accounts for client funds, ensuring that they are separate from the company’s operational funds. This minimizes the risk of misuse. Furthermore, Xlence employs robust encryption technologies to protect personal and financial information during transactions.

Xlence offers 24/5 customer support through multiple channels, including live chat, email, and social media platforms. Their support team is trained to assist with a variety of inquiries, ensuring that clients receive timely and effective assistance to enhance their trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.