ZFX Logo

ZFX

Seychelles 5-10 years
Trusted
8.69
/10

Pros and Cons

Pros

  • Regulated by FCA (UK) and FSA (Seychelles)
  • Multiple account types including Mini, Standard, and ECN
  • Access to over 100 trading instruments
  • High leverage options up to 1:2000 for retail accounts
  • Commission-free trading on most accounts

Cons

  • No web-based trading platform
  • High minimum deposit of $1,000 for ECN accounts
  • Limited range of trading instruments
  • Maximum of 200 open positions per account
  • Lack of comprehensive educational resources

Basic Information

Company Name
ZFX
Registered Region
Seychelles
Established Period
5-10 years
Company Service Email Address
Contact Number
+444008424611

User Reviews

James
Brussels, Belgium

ZFX is the worst broker I have ever dealt with. After I made a profit, they blocked my account without any explanation. I tried to withdraw my funds, but they kept delaying it, asking for unnecessary documents. It’s been over a month, and I’m still waiting. I will never use ZFX again and would not recommend it to anyone.

Fatima Khan
Karachi, Pakistan

I had high hopes for ZFX, but my experience has been disappointing. The customer support is slow to respond, and my withdrawal request took longer than promised. When I finally got a reply, they asked for more verification. I expected better service from a regulated broker.

Hassan Aziz
London, United Kingdom

Overall, my experience with ZFX has been quite positive. The trading platform is user-friendly, and I appreciate the fast deposit and withdrawal processes. However, sometimes the customer service can be slow. Still, I would recommend it for those looking for a reliable broker.

Nguyen Pham
Hanoi, Vietnam

ZFX has been a great broker for me! The spreads are competitive, and I love the execution speed during market hours. I started with no knowledge of trading, but the support team was incredibly helpful in guiding me. I am very satisfied with my experience so far!

ZFX Overview

ZFX, or Zeal Capital Market, was established in 2010 and is headquartered in the United Kingdom. The broker is regulated by the Financial Conduct Authority (FCA) in the UK and the Seychelles Financial Services Authority (FSA), ensuring a reliable framework for traders. With a strong regulatory backing, ZFX adheres to high standards of transparency and fairness, making it a credible choice for forex trading enthusiasts looking for a trustworthy broker.

Is ZFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Straight Through Processing (STP)
Seychelles Financial Services Authority (FSA) Seychelles Retail Forex Licence

Is ZFX Regulated and How Are Client Funds Protected?

ZFX is a broker that operates under the regulation of two authorities: the Financial Conduct Authority (FCA) in the United Kingdom and the Seychelles Financial Services Authority (FSA). The FCA is known for its stringent regulatory standards, which include robust measures for client fund protection, such as the requirement for segregated accounts to keep client funds separate from the broker’s operational funds. This regulatory oversight enhances the credibility of ZFX, especially for clients based in the UK and Europe. On the other hand, while the FSA registration allows ZFX to offer trading services internationally, it is important to note that Seychelles is considered an offshore jurisdiction, and its regulatory standards are generally less strict than those of the FCA. Therefore, while ZFX presents a relatively safe trading environment due to its FCA regulation, clients should remain aware of the potential risks associated with the offshore license. Overall, ZFX appears to be a legit broker with a solid regulatory framework, but clients should always prioritize understanding the specific regulations applicable to their trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does ZFX Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Two-factor authentication, symbol lookup, multiple order types, price alerts, technical indicators Demo account, VPS
Web Version Any device with internet access Encryption, symbol lookup, one-click trading, price alerts Demo account
Mobile App iOS, Android Biometric login, push notifications, multiple order types, real-time alerts API interface

The ZFX trading platforms cater to a diverse range of trader needs. MT4 is ideal for those seeking advanced trading tools and strategies, while the web version offers flexibility for traders on the go. The mobile app enhances convenience, allowing for secure logins and real-time alerts for effective trading management. Each platform ensures fast order execution and efficient market search capabilities, enhancing the overall trading experience.

With a strong focus on security, ZFX provides various login protections, including two-factor authentication and encryption. Additionally, the availability of demo accounts and VPS services further supports traders in honing their skills and maintaining optimal trading conditions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free; banks may charge fees (USD 15-30 for international wires) Min Deposit: 1,000 USD, Max Withdrawal: No limit USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees; possible cash advance fees apply Min Deposit: 200 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (Skrill, Neteller, Perfect Money) Deposit: Instant, Withdrawal: Same day No platform fees; e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (e.g., local bank transfers from Southeast Asia) Deposit: Instant, Withdrawal: 1-2 days No platform fees; local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (over 2,000 USD) require identity documents (passport) and address proof (utility bill) for verification, with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log in to your account, navigate to the withdrawal section, select your payment method, and enter the desired amount. Ensure your identity and bank account are verified to avoid delays. Withdrawals are processed within 24 hours, but the processing time varies by payment method.

Customer Support

ZFX Customer Support Overview

Support Channels

ZFX offers multiple contact methods for customer support, ensuring that traders have access to help when needed. The main support channels include:

  • Email: Traders can reach out via customercare@zfx.com for assistance with their inquiries.
  • Live Chat: Immediate support is available through the live chat feature on the ZFX website, allowing for quick responses to urgent questions.
  • Telephone: Phone support is accessible through their hotline, providing direct communication for more complex issues.
  • Social Media: ZFX maintains a presence on various social media platforms, offering additional channels for customer contact and support.

Service Availability

ZFX provides customer support services 24 hours a day, five days a week (24/5). The support team is multilingual, offering assistance in several languages, including English, Chinese, Thai, Vietnamese, and Indonesian. This feature enhances their customer service, making it easier for traders from diverse backgrounds to communicate effectively.

Additional Resources

ZFX is committed to supporting its customers beyond just trading. They provide valuable educational resources, including:

  • Video tutorials that cover various trading topics and platform usage.
  • Webinars hosted by industry experts, offering insights on market analysis and trading strategies.
  • Market analysis and trading signals that help traders make informed decisions.

Overall, ZFX strives to deliver efficient and accessible support services, ensuring that traders can find the help they need whenever they encounter challenges in their trading journey.

Frequently Asked Questions

Yes, your trading account with ZFX is secure. ZFX is regulated by the Financial Conduct Authority (FCA) in the UK and the Financial Services Authority (FSA) in Seychelles, which ensures strict compliance with regulatory standards aimed at protecting clients’ funds. Additionally, client funds are held in segregated accounts to further enhance security.

ZFX offers competitive trading conditions, including various account types that cater to different trading styles. For instance, the Standard Account has spreads starting from 1.3 pips and leverage up to 1:500, while the ECN Account provides tighter spreads from 0.2 pips with a minimum deposit of $1,000. This variety allows traders to choose conditions that best fit their strategies.

ZFX prioritizes fund security by adhering to regulatory guidelines that require the segregation of client funds. This means your funds are kept separate from the company’s operational funds. Furthermore, ZFX implements advanced security measures such as encryption technology to protect your personal and financial information during transactions.

Yes, ZFX is highly suitable for beginner traders. The platform is designed to be user-friendly, with intuitive navigation and access to various educational resources, including articles and webinars. Additionally, ZFX offers a demo account that allows beginners to practice trading without risking real money, helping them build confidence and skills before trading with actual funds.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.