WWF
Pros and Cons
Pros
- Regulated by CySEC (License No. 337/17)
- Broad range of financial instruments including FX, derivatives, and structured products
- Various contact channels for customer support
- Established in 2016 with several years of operational experience
- Offers services such as order execution and financial advisory
Cons
- Not regulated in major jurisdictions like the US
- Limited account types with no demo or Islamic accounts
- High trading fees compared to industry standards
- Multiple user complaints about withdrawal issues
- Outdated platform with no support for popular tools like MetaTrader
Basic Information
User Reviews
WWF Overview
Founded in 2016, Wise Wolves Finance Ltd (WWF) is a Cyprus-based forex broker regulated by the Cyprus Securities and Exchange Commission (CySEC), holding license number 337/17. The company caters primarily to institutional clients, providing access to various financial markets while operating under high regulatory standards. Despite its regulation, potential clients should be aware of the mixed reviews and user complaints that have emerged regarding its services and withdrawal processes, which may raise concerns about trustworthiness and operational transparency.
WWF offers a range of trading instruments, including forex, alongside structured investment products and proprietary trading services. The broker operates through established platforms such as MetaTrader 4 and 5, featuring advanced tools for market analysis and execution. Customer support is available via multiple channels, ensuring that traders receive assistance as needed. While WWF claims to provide a professional trading environment with competitive features, its high fees and limitations on account types may deter some traders, particularly those seeking more flexible options or lower trading costs.
Is WWF Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Cyprus Securities and Exchange Commission (CySEC) | Cyprus | Segregated Funds, Investor Compensation Fund |
Is WWF Regulated and How Are Client Funds Protected?
Wise Wolves Finance Ltd, operating under the brand WWF, is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 337/17. This regulatory oversight helps ensure that the broker adheres to strict compliance and operational standards. Client funds are protected through measures such as the segregation of client accounts, which ensures that client funds are kept separate from the broker’s operational funds. Additionally, clients may benefit from an investor compensation fund that provides coverage in case of broker insolvency. Despite these protective measures, it’s essential for potential clients to be aware of the mixed reviews and complaints regarding withdrawal issues associated with this broker, as these could indicate operational challenges.
Trading Products and Services
What trading instruments does WWF offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | EUR/USD, GBP/JPY, AUD/NZD | 50+ |
| Commodities | Gold, Silver, Crude Oil, Natural Gas | Varies |
| Indices | S&P 500, NASDAQ, FTSE 100, DAX | Varies |
| Stocks | Apple, Tesla, BP, Vodafone | 100+ |
| Cryptocurrencies | BTC, ETH, XRP, LTC | Many |
The diverse range of trading tools offered by WWF provides traders with the flexibility to engage across multiple asset categories, including Forex, commodities, indices, stocks, and cryptocurrencies. This variety ensures that both novice and experienced traders can find instruments that align with their investment strategies, whether they prefer short-term trading or long-term investment approaches. By offering a wide array of products, WWF supports portfolio diversification, allowing users to mitigate risks and capitalize on different market opportunities. Whether you’re looking to trade in Forex markets or explore commodities, WWF’s comprehensive selection caters to the needs of various trading styles and market preferences.
Account Types and Trading Conditions
What Account Types and Fees Does WWF Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Retail Account | Beginners and retail traders | Low minimum deposit, access to various trading instruments | Suitable for small-capital practice |
| Professional Account | Experienced and high-volume traders | Higher leverage, tailored services, lower spreads | Requires trading volume qualifications |
| Corporate Account | Corporate clients and institutions | Custom solutions, dedicated account management | Requires corporate documentation |
| Islamic Account | Clients seeking swap-free trading | Compliant with Sharia law | Documentation must verify eligibility |
| Demo Account | Traders looking to practice | Risk-free environment, access to all trading features | Not currently offered |
Account Opening Process
To open an account with WWF, potential clients must complete several steps: First, they need to submit personal information such as name, email, and phone number. Next, employment details and financial background will be required to assess trading experience and financial capability. Identity verification is mandatory; clients must provide a government-issued ID and proof of address, such as a utility bill or bank statement. After submitting all necessary documents, clients will wait for approval from a client manager. WWF also offers flexibility for clients to upgrade to a professional account later, should they meet the eligibility criteria.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (EUR/USD) | 0.8 | $0 (ECN: $3.5/lot) | Tight spreads for major pairs |
| Forex (GBP/USD) | 1.0 | $0 (ECN: $3.5/lot) | Competitive pricing |
| CFDs (Stocks) | 1.5 | $5 per lot | Varies by stock |
| CFDs (Indices) | 1.0 | $3 per lot | Market indices only |
| Cryptos (BTC/USD) | 1.0% | 0.1% | Variable depending on volatility |
Other Fees
Clients should be aware of additional fees that may apply. Deposit and withdrawal fees can vary based on the payment method used. An inactivity fee may apply if an account remains dormant for an extended period. Although there are generally no platform usage fees, clients should confirm this with their account manager. Overnight interest may be charged on positions held beyond the trading day, known as swap rates. Additionally, currency conversion fees may apply for trades involving different currencies.
Trading Platforms and Apps
What Trading Platforms and Apps Does WWF Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MT4/MT5 | Windows, macOS | 2FA, multiple order types, technical indicators, market search | API access, VPS |
| Web Version | Cross-platform (Browser-based) | Encryption, symbol lookup, price alerts | Demo accounts unavailable |
| Mobile App | iOS, Android | Biometrics, push notifications, one-click trading | No additional services |
WWF provides traders with a variety of platforms, including MT4/MT5, a web version, and a mobile app. MT4/MT5 is well-suited for users looking for advanced trading features and tools, while the mobile app offers convenience for on-the-go trading with secure logins and real-time alerts. The web version ensures accessibility from any device with internet access, enhancing the trading experience.
Overall, WWF’s platforms support mobile trading, prioritize security through various login measures, and offer efficient search tools for market navigation, catering to different trading preferences and styles.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| SEPA | 1-2 business days | No platform fee, 0.5% bank charge | Min 100, Max 10k/day | EUR, USD |
| GrabPay | Instant | No platform fee, 1.5% e-wallet charge | Min 50, Max 5k/day | SGD, MYR |
| SPEI | Same day | No platform fee, 0.2% transaction fee | Min 200, Max 15k/day | MXN, USD |
| Wire Transfer | 3-5 business days | No platform fee, 2% international charge | Min 500, Max 20k/day | USD, EUR |
Minimum Deposit
The minimum deposit requirement at WWF is set at $50 for all account types. This amount remains consistent across different payment methods and regions, ensuring accessibility for a diverse range of traders.
How to Withdraw
To withdraw funds from your WWF account, follow these steps:
- Log in to your WWF trading account.
- Navigate to the ‘Withdrawal’ section in your account dashboard.
- Select your preferred withdrawal method from the available options.
- Enter the amount you wish to withdraw, adhering to the limits specified.
- Confirm your request and check for any notifications regarding processing times.
- Monitor your email for confirmation and updates on your withdrawal status.
Customer Support
WWF Customer Support Overview
Support Channels
WWF offers multiple contact methods to address customer inquiries and provide support. These channels include:
- Email: Customers can reach out via wwf@wise-wolves.com for assistance.
- Live Chat: Real-time support is available through the website’s live chat feature, providing immediate help for pressing issues.
- Telephone: For direct communication, customers can call +357 25 366336 during support hours.
- Social Media: WWF maintains a presence on various social media platforms for updates and customer engagement.
Service Availability
WWF provides customer support from Monday to Friday, operating 24 hours a day. This ensures that clients can receive assistance at any time during the business week. Additionally, WWF offers multilingual support in several languages, catering to a diverse clientele.
Additional Resources
To further assist customers, WWF provides a variety of educational resources, including:
- Video tutorials to guide users through trading processes.
- Webinars that cover market trends and trading strategies.
- Market analysis reports to help customers make informed decisions.
- Trading signals that provide insights into potential market movements.
Frequently Asked Questions
Yes, WWF (Wise Wolves Finance Ltd) is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 337/17. However, please note that its previous FCA license in the UK expired on October 15, 2022.
WWF offers a single type of live brokerage account aimed at institutional and professional clients. The minimum deposit is EUR 100, but users should be aware that fees may be higher compared to typical retail brokers, especially for trading and safekeeping services.
WWF is regulated by CySEC, which provides a level of oversight aimed at protecting client funds. However, there have been multiple user complaints about difficulties in withdrawing funds, so it’s advisable to approach trading with caution.
WWF offers multiple channels for customer support, including phone and email. Clients can reach out to them at +357 25 366336 or via email at wwf@wise-wolves.com. However, users have reported challenges in contacting customer service, especially when issues arise.
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Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.