KCM Trade Logo

KCM Trade

Mauritius 5-10 years
Trusted
9.01
/10

Pros and Cons

Pros

  • Regulated by Mauritius Financial Services Commission (FSC)
  • Offers over 200 financial instruments including Forex, stocks, and commodities
  • Platforms: MetaTrader 4, MetaTrader 5, and proprietary platform
  • High leverage options up to 1:400
  • No deposit or withdrawal fees

Cons

  • Limited regulation under Mauritius FSC
  • High minimum deposit requirement of $1,000
  • Restricted passive income options beyond copy trading
  • Lack of comprehensive educational resources
  • Higher spreads compared to industry standards

Basic Information

Company Name
KCM Trade
Registered Region
Mauritius
Established Period
5-10 years
Company Service Email Address
Contact Number
400-842-7739
Company Website

User Reviews

Linton Shakir
New York

I made a deposit of $4000 but didn’t receive anything back. I tried to contact their support multiple times but never got a response until I took the issue to a public forum. Very disappointing experience.

Momo Tan
Bangkok

Absolutely love trading with KCM Trade! Their platform is user-friendly and perfect for both beginners and experienced traders. The customer service is also excellent, always there to help when I need it. Plus, withdrawals are instant which is a huge plus for me.

Andre Smith
Los Angeles

SCAM! I had about $3,800 in my account, but they refused to let me withdraw it unless I paid an additional $3,800. When I submitted all required documents, they acted like I didn’t submit anything. Avoid this broker at all costs!

Swayam Patel
Mumbai

I’ve been trading with KCM Trade for a few months now and overall, I am satisfied. The account setup was quick, and I appreciate the educational resources they provide. Customer support is responsive and helpful, though I wish they had more extensive training materials.

KCM Trade Overview

KCM Trade, founded in 2016 and headquartered in Mauritius, operates under the regulatory oversight of the Mauritius Financial Services Commission (FSC) with license number C117022600. This forex broker is recognized for its commitment to providing a secure and compliant trading environment for both retail and institutional clients. With a focus on transparency and investor protection, KCM Trade has established itself as a reputable player in the global trading landscape, boasting over 500,000 registered accounts and executing more than 80 million orders since its inception.

KCM Trade offers a diverse range of trading instruments, including over 40 forex pairs, commodities, indices, and CFDs on stocks, all accessible via popular platforms such as MetaTrader 4 and MetaTrader 5. Traders benefit from competitive trading conditions with spreads starting from just 1.2 pips and leverage options up to 1:400. The broker’s customer support is available 24/5 through multiple channels, ensuring prompt assistance. Notably, KCM Trade differentiates itself with advanced tools like the AI Mentor and Signal Centre, which enhance the trading experience by providing valuable insights and analysis.

Is KCM Trade Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Commission (FSC) Mauritius Segregated Funds, Independent Audits
Australian Securities and Investments Commission (ASIC) Australia Segregated Accounts, Investor Protection Measures

Is KCM Trade Regulated and How Are Client Funds Protected?

KCM Trade is regulated by the Mauritius Financial Services Commission (FSC) and the Australian Securities and Investments Commission (ASIC). This dual regulation provides a solid foundation for the broker’s operations, ensuring compliance with stringent financial standards. Client funds are protected through strict segregation, meaning that they are held in separate accounts from the broker’s operational funds. This minimizes the risk of fund misappropriation. Additionally, KCM Trade undergoes regular audits by recognized firms, providing further assurance of its financial integrity and adherence to regulatory requirements. The broker also employs robust security measures, including SSL encryption, to safeguard client data and transactions. Overall, KCM Trade presents itself as a regulated and safe option for traders seeking to navigate the forex market.

Trading Platforms and Apps

What Trading Platforms and Apps Does KCM Trade Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Login security (2FA), multiple order types, price alerts, technical indicators Demo account, VPS
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Login security (2FA), advanced charting tools, economic calendar, multiple order types Demo account, VPS
Web Version Browser-based (all devices) Login security (encryption), symbol lookup, fast order execution Demo account, API interface
Mobile App iOS, Android Login security (biometrics), push notifications, market alerts Demo account, VPS

The platforms offered by KCM Trade cater to various trading needs. MT4 is well-suited for beginners and offers a user-friendly interface, while MT5 provides enhanced analytical tools for advanced traders. The web version allows for trading on any device with internet access, ensuring flexibility. The mobile app emphasizes convenience with secure logins and real-time alerts, enabling traders to operate effectively from anywhere. Overall, KCM Trade ensures secure logins, fast order execution, and efficient market search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (UnionPay, Thai QR Payment) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies
Cryptocurrency (USDT) Deposit: Instant, Withdrawal: 1-3 days No platform fees, but network fees may apply Min Deposit: 50 USD, Max Withdrawal: 5,000 USD/transaction USD, EUR

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Navigate to the Funds tab in the CRM Area.
  2. Select Withdraw Funds and choose a payment method.
  3. Enter the withdrawal amount and relevant account details.
  4. Review the summary and confirm the transaction to proceed.

Customer Support

KCM Trade Customer Support Overview

Support Channels

KCM Trade offers multiple contact methods to ensure that customer inquiries are addressed promptly. These channels include:

  • Email: Customers can reach out via CS@kcmtrade.com for detailed inquiries.
  • Live Chat: Instant support is available through the live chat feature on their website, allowing for quick resolution of issues.
  • Telephone: For urgent matters, customers can contact the international hotline at +230 5297 0961.
  • Social Media: Engage with KCM Trade on platforms like Facebook, LinkedIn, and YouTube for updates and community support.

Service Availability

KCM Trade provides customer support for 24 hours a day, five days a week (24/5). Their support team is multilingual, catering to a diverse clientele and offering assistance in several languages to enhance customer experience.

Additional Resources

In addition to direct support, KCM Trade also offers valuable educational resources such as:

  • Video tutorials covering various trading strategies and platform functionalities.
  • Webinars hosted by trading experts to help traders improve their skills.
  • Market analysis reports and trading signals to assist clients in making informed decisions.

Overall, KCM Trade prioritizes customer support and strives to provide efficient help to enhance the trading experience for all users.

Frequently Asked Questions

KCM Trade takes client fund security very seriously. Client funds are held in segregated accounts, separate from the company’s operational funds, ensuring that your money is protected. Additionally, KCM Trade is regulated by the Financial Services Commission (FSC) in Mauritius and the Australian Securities and Investments Commission (ASIC), which enforces strict compliance standards to safeguard client assets.

KCM Trade offers competitive trading conditions, including spreads starting from 1.2 pips and leverage options of up to 1:400. Clients can choose between different account types, such as the MT4 standard account requiring a minimum deposit of $1,000 and the MT5 low spread account with a minimum deposit of $500. This flexibility allows traders to select the account that best fits their trading style.

KCM Trade is committed to compliance with regulatory standards by being regulated by both the Financial Services Commission (FSC) in Mauritius and the Australian Securities and Investments Commission (ASIC). These regulatory bodies require strict adherence to financial practices, ensuring that KCM Trade operates transparently and ethically while protecting client interests.

KCM Trade offers a comprehensive support system for new traders, including educational resources through the Education Center, where traders can access guides, tutorials, and market analysis. Additionally, KCM Trade provides onboarding resources and a dedicated customer support team available to assist with any inquiries, ensuring that new clients feel confident and informed as they begin their trading journey.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.