Kato Prime Logo

Kato Prime

Hong Kong 5-10 years
Trusted
2.16
/10

Pros and Cons

Pros

  • Regulated by IFSC with license number 000392/498
  • Low minimum deposit requirement starting from $15
  • Diverse trading instruments including forex, commodities, stocks, and cryptocurrencies
  • Trading platforms: MetaTrader 4, MetaTrader 5, and cTrader
  • Leverage up to 1:500 for flexible trading options

Cons

  • Unregulated status raises safety concerns
  • Limited educational resources for traders
  • Reported issues with customer support responsiveness
  • Lack of transparency around spreads and leverage
  • Withdrawal difficulties reported by users

Basic Information

Company Name
Kato Prime
Registered Region
Hong Kong
Established Period
5-10 years
Company Service Email Address
Contact Number
+85223618699
Company Website

User Reviews

John Smith
New York, NY

My experience with Kato Prime has been disappointing. I faced significant delays with my withdrawal requests, and customer support was unresponsive. I felt ignored and frustrated, which made me question their credibility as a broker.

Emily Johnson
Los Angeles, CA

Kato Prime has been a solid platform for my trading needs. The interface is user-friendly, and I appreciate the speed of trade execution. I did experience a minor hiccup with customer support, but overall, I’m satisfied with the service and would recommend it to others.

Michael Brown
Chicago, IL

I regret using Kato Prime. They promised fast withdrawals, but I have yet to receive my funds after multiple requests. Their support team is unhelpful and dismissive. I strongly advise against using this broker as it feels like a scam.

Sarah Davis
Miami, FL

Kato Prime has exceeded my expectations! The trading platform is efficient, and I love the low spreads. Withdrawals have been hassle-free and processed quickly. Customer service has been very helpful whenever I had questions. I’m looking forward to continuing my trading journey with them.

Kato Prime Overview

Kato Prime, established in January 2021, is an online forex broker based in Hong Kong. The firm claims to be registered with the International Financial Services Commission (IFSC) of Belize; however, it has come under scrutiny due to a lack of regulatory oversight and has been categorized as an unregulated broker. This raises significant concerns regarding the safety of client funds and overall trustworthiness, as traders may face substantial risks without the protections that regulatory bodies typically enforce. As such, potential clients should approach Kato Prime with caution and diligence, given the broker’s questionable regulatory status and mixed user reviews regarding service reliability.

Kato Prime offers a range of trading instruments, including forex, commodities, and cryptocurrencies, accessible through popular platforms like MetaTrader 4 and MetaTrader 5. The broker provides various account types, catering to both novice and experienced traders with competitive spreads starting from 0 pips and leverage options up to 1:3003. However, customer support has been reported as inconsistent, with many users facing challenges when attempting to withdraw funds, which detracts from the overall trading experience. While Kato Prime may appeal to traders seeking low initial deposits and diverse trading options, prospective clients should weigh these features against the broker’s unregulated status and the potential risks involved in trading with them.

Is Kato Prime Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
International Financial Services Commission (IFSC) Belize None disclosed; previous license reportedly revoked

Is Kato Prime Regulated and How Are Client Funds Protected?

Kato Prime claims to be regulated by the International Financial Services Commission (IFSC) of Belize. However, it is important to note that the regulatory license appears to have been revoked, raising significant concerns about the broker’s credibility. As a result, Kato Prime does not offer the level of fund protection typically associated with regulated brokers, such as segregated accounts or investor compensation schemes. Users have reported issues with fund withdrawals and customer service, suggesting a lack of accountability and operational reliability. Potential clients should be cautious, as trading with an unregulated broker can expose them to higher risks, including difficulty in accessing their funds and limited recourse in case of disputes.

Trading Platforms and Apps

What Trading Platforms and Apps Does Kato Prime Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, market search, multiple order types, price alerts, technical indicators Demo accounts, VPS
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Encryption, symbol lookup, one-click trading, push notifications, economic calendar Demo accounts, VPS
Web Version All devices with internet access Biometrics, market search, multiple order types, real-time alerts API interface
Mobile App iOS, Android 2FA, symbol lookup, one-click trading, push notifications Demo accounts

Each platform offered by Kato Prime provides essential features suitable for different trader preferences. MT4 is favored for its ease of use and automation capabilities, while MT5 offers advanced tools for experienced traders. The web version ensures accessibility across devices, and the mobile app supports on-the-go trading, ensuring convenience for users. Kato Prime emphasizes security with features like two-factor authentication and encryption, while also providing real-time alerts and a range of order types to enhance the trading experience. Demo accounts and VPS services further support traders in their strategies and execution.

Overall, Kato Prime’s trading platforms offer a variety of features tailored to different trading styles and preferences, combined with security measures that aim to protect user data and transactions. The inclusion of demo accounts and additional services allows traders to explore and test the platform without financial risk.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional preferences may affect payment methods, such as Southeast Asian users favoring GrabPay or local bank transfers, while European clients often use SEPA transfers. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Local partnerships, like those in Japan, may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your Kato Prime account.
  2. Navigate to the withdrawal section and select your preferred payment method.
  3. Enter the withdrawal amount, ensuring it meets the minimum requirements.
  4. Submit the withdrawal request.
  5. Complete any necessary identity verification if it’s a large withdrawal.

Typical processing times for withdrawals can vary based on the method chosen, and additional documentation may be requested for security purposes.

Customer Support

Kato Prime Customer Support Overview

Support Channels

Kato Prime offers multiple channels for customer support to ensure traders have access to help when they need it. Clients can reach out via:

  • Email: Customers can send inquiries to support@katoprime.com.
  • Live Chat: For real-time assistance, Kato Prime provides a live chat option on their website.
  • Telephone: Clients can also contact support at +85 223618699 for direct conversation.
  • Social Media: Kato Prime maintains a presence on various social media platforms for additional support and updates.

Service Availability

Kato Prime’s customer support is available 24/5, ensuring that clients can get help during the trading week. Support is offered in English and Bahasa Malay, although the Malay service is limited to live chat. This multilingual support allows a broader range of customers to seek assistance effectively.

Additional Resources

While Kato Prime primarily focuses on trading services, it does not provide extensive educational materials or research tools. Traders are encouraged to utilize third-party resources for market analysis and trading signals to supplement their trading experience.

Frequently Asked Questions

Kato Prime offers competitive trading conditions, including a minimum deposit of $15 for the Advanced Account and a minimum spread starting from 0.01 for the Pro Zero account. Clients can trade a variety of instruments, including forex, commodities, stocks, and cryptocurrencies, on popular platforms such as MT4 and MT5.

Kato Prime takes fund security seriously by implementing industry-standard measures such as segregated accounts for client funds and encryption technologies to protect personal information. However, it’s important to note that Kato Prime operates under offshore regulation, which may raise some concerns about the overall safety and reliability of funds.

If you experience difficulties with customer support, we recommend first trying to reach out via multiple channels, such as email and live chat. If your issue remains unresolved, consider checking the Kato Prime help center for FAQs or submitting a support ticket for further assistance. Some users have reported delays, so patience may be necessary.

Kato Prime is registered in Belize, which means it operates under offshore regulations. This status may raise concerns regarding compliance and investor protection. Clients are encouraged to conduct thorough research and consider the associated risks before trading with an offshore broker.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.