SBI FXTRADE Logo

SBI FXTRADE

Japan 10-15 years
Trusted
8.04
/10

Pros and Cons

Pros

  • Regulated by Financial Services Agency, Japan
  • Offers 34 currency pairs for trading
  • User-friendly trading platform with mobile access
  • Quick deposit feature starting from 1,000 yen with no fees
  • Provides a demo account for practice trading

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments (only Forex pairs available)
  • No support for popular platforms like MetaTrader 4 or 5
  • Inadequate educational resources for advanced traders
  • Withdrawal fees for certain deposit methods

Basic Information

Company Name
SBI FXTRADE
Registered Region
Japan
Established Period
10-15 years
Company Service Email Address
N/A
Contact Number
N/A
Company Website

User Reviews

Akira Tanaka
Tokyo

I had high expectations for SBI FXTRADE, but my experience has been frustrating. The withdrawal process is painfully slow, taking days to reflect in my bank account. Customer support was not very helpful when I raised this issue, which left me feeling ignored. I expected more from a regulated broker.

Yuki Sato
Osaka

My experience with SBI FXTRADE has been a nightmare. I faced multiple issues with depositing funds, and when I contacted support, they were unresponsive and dismissive. I regret choosing them as my broker. I would not recommend SBI FXTRADE to anyone looking for reliable service.

Haruto Yamamoto
Kyoto

SBI FXTRADE has a user-friendly platform that makes trading easy, even for beginners like me. The execution speed is impressive, and I appreciate the educational resources they offer. However, I did encounter some minor issues with deposit reflection times, which could be improved. Overall, it’s a solid choice for forex trading.

Miyuki Suzuki
Fukuoka

I am very satisfied with my experience at SBI FXTRADE. Their platform is intuitive, and I love the narrow spreads they offer. The 24-hour service is a huge plus, allowing me to trade whenever I want. Customer support has been responsive and helpful whenever I have questions. Highly recommended!

SBI FXTRADE Overview

SBI FXTRADE, established in 2012 and headquartered in Tokyo, Japan, is a regulated forex broker that operates under the oversight of the Financial Services Agency (FSA) of Japan. Licensed as a Retail Forex License holder, SBI FXTRADE is committed to providing a secure trading environment, ensuring that traders can engage in forex trading with greater confidence. The broker’s license number is 関東財務局長(金商)第2635号, reflecting its compliance with stringent regulatory standards aimed at protecting investors’ interests.

Is SBI FXTRADE Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency Japan Segregated Funds, Retail Forex License

Is SBI FXTRADE Regulated and How Are Client Funds Protected?

SBI FXTRADE is a regulated forex broker operating under the oversight of the Financial Services Agency (FSA) of Japan, holding a Retail Forex License (License No. 関東財務局長(金商)第2635号). This regulation ensures that the broker adheres to strict financial standards and operational guidelines, enhancing the safety and trustworthiness of the trading environment. Client funds are protected through segregation, meaning that traders’ deposits are kept in separate accounts from the broker’s operational funds. This measure helps safeguard clients’ money in the event of the broker facing financial difficulties. Additionally, SBI FXTRADE has established a solid reputation in the industry, providing a reliable platform for forex trading.

Trading Platforms and Apps

What Trading Platforms and Apps Does SBI FXTRADE Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, advanced charting tools, price alerts Demo account, API interface
Web Version Any device with a browser Secure login, market search, symbol lookup, economic calendar Demo account
Mobile App iOS, Android Biometric login, push notifications, one-click trading, technical indicators Demo account

SBI FXTRADE provides a range of trading platforms catering to different trader needs. The MT4 platform is ideal for experienced traders seeking extensive tools and features, while the web version offers accessibility from any device without installation. The mobile app enhances trading convenience, enabling users to trade securely and receive real-time alerts on the go.

Each platform prioritizes security through features like two-factor authentication and biometric login options. With a focus on fast order execution and comprehensive market search tools, SBI FXTRADE supports efficient trading across various devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional differences exist in payment methods. For example, Southeast Asian users may prefer GrabPay or local bank transfers; European clients often utilize SEPA transfers; while Latin American users rely on domestic banks. Certain tools may be restricted, such as US users being unable to use Skrill, and some Middle Eastern countries limiting PayPal. Local advantages include partner banks in Japan that may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log in to your account and navigate to the withdrawal section. Select your preferred payment method, enter the amount, and follow the prompts. Ensure your identity is verified, as withdrawals over 2,000 USD will require additional documentation. Processing times may vary based on the method chosen.

Customer Support

SBI FXTRADE Customer Support Overview

Support Channels

SBI FXTRADE offers multiple contact methods to ensure effective customer support:

  • Email: Customers can reach out via the contact form available on the SBI FXTRADE website for assistance and inquiries.
  • Live Chat: The platform provides a live chat feature for real-time support, allowing users to get immediate help with their questions.
  • Telephone: Users can call the support line at +81 0120-982-417 for direct assistance from customer service representatives.
  • Social Media: Connect with SBI FXTRADE through their active social media pages on platforms like Twitter and Facebook for updates and support.

Service Availability

SBI FXTRADE’s customer support is available 24/5, ensuring that traders can receive help throughout the trading week. Additionally, the support team is equipped to assist clients in multiple languages, including Japanese and English, enhancing accessibility for a diverse clientele.

Additional Resources

To bolster its customer service offerings, SBI FXTRADE provides various educational resources:

  • Video Tutorials: The official YouTube channel features a range of tutorials covering trading strategies and platform usage.
  • Webinars: Regular webinars are conducted, providing insights into market trends and trading techniques.
  • Market Analysis: Customers can access detailed market analysis to aid in their trading decisions.
  • Trading Signals: SBI FXTRADE offers trading signals to help clients make informed trading choices.

SBI FXTRADE is committed to providing comprehensive support, ensuring customers receive the help they need to navigate the forex market successfully.

Frequently Asked Questions

SBI FXTRADE is regulated by the Financial Services Agency (FSA) of Japan, holding a Retail Forex License (License No. 関東財務局長(金商)第2635号). This regulatory compliance ensures a certain level of security and oversight for clients engaging in forex trading.

SBI FXTRADE offers narrow spreads on its trading platform, which are particularly appealing to active traders. While there are no separate commission charges on standard trades since costs are embedded within the spread, clients should be aware that actual spreads may vary based on market conditions and volatility.

SBI FXTRADE prioritizes fund security by being regulated by the FSA of Japan. Additionally, client funds are kept in segregated accounts to ensure that they are protected and separate from the broker’s operational funds. This provides an added layer of security for traders.

SBI FXTRADE offers multiple support channels, including a direct phone line at +81 0120-982-417, resources on their official website, and active engagement through social media platforms like Twitter and YouTube. Clients can access comprehensive support to address their trading needs.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.