Compass Logo

Compass

United States 5-10 years
Trusted
1.57
/10

Pros and Cons

Pros

  • Long operational history since 2012
  • Specialized solutions for agribusiness and risk management
  • Multiple customer support channels available
  • Focus on agricultural commodities and cattle owners
  • Access to software solutions for risk management

Cons

  • Suspicious clone NFA license
  • Limited trading instrument offerings
  • No support for popular trading platforms like MetaTrader
  • Lack of educational resources for traders
  • High potential risks in trading operations

Basic Information

Company Name
Compass
Registered Region
United States
Established Period
5-10 years
Company Service Email Address
Contact Number
+9703720482

User Reviews

John Doe
Fort Collins, CO

I’ve been using Compass for a few months now, and I appreciate their focus on agricultural commodities. The platform is user-friendly and the execution speed is impressive. Customer support has been responsive, although there’s room for improvement in their response times during peak hours.

Linda Smith
Denver, CO

Great experience with Compass! Their hedging tools are top-notch and have really helped me manage my risks effectively. The service is reliable, and I love that they cater specifically to agricultural traders. Highly recommend for anyone in the farming industry!

Michael Johnson
Boulder, CO

I had a frustrating experience with Compass when trying to withdraw my funds. It took longer than expected, and I found their customer support unhelpful. I was really hoping for a smoother process considering their focus on agriculture. Will think twice before using them again.

Sarah Lee
Greeley, CO

Completely disappointed with Compass. I faced multiple issues with their platform and support was almost non-existent. It took ages to get any help, and my withdrawal was delayed without any explanation. I do not recommend this broker at all.

Compass Overview

Compass, founded in 2012 and headquartered in the United States, is a forex broker that specializes in providing services tailored to the agricultural sector, particularly for cattle owners. The broker operates under a suspicious clone license from the National Futures Association (NFA), which raises concerns regarding its regulatory compliance and trustworthiness. This regulatory status necessitates careful consideration for potential traders looking to engage with this broker, given the potential risks involved.

In terms of offerings, Compass focuses on three main services: Compass Hedging, Compass Ag Insurance, and software solutions aimed at risk management. While the broker provides specific solutions for agribusiness, its trading platform features include standard tools suitable for forex trading. Customer support is accessible through various channels, ensuring responsiveness to client inquiries. However, potential traders should weigh these offerings against the broker’s regulatory status and the associated risks when considering their trading options.

Is Compass Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
National Futures Association (NFA) USA Suspicious Clone License

Is Compass Regulated and How Are Client Funds Protected?

Compass is currently not regulated by a recognized financial authority in a manner that provides adequate investor protection. While it holds a license from the National Futures Association (NFA), it is classified as a suspicious clone, which raises significant concerns about the safety of client funds. As such, traders should be aware of the heightened risks associated with trading through this broker, including the lack of proper regulatory oversight and potential for fraud. It is advisable to consider these factors carefully before engaging in trading activities with Compass.

Trading Platforms and Apps

What Trading Platforms and Apps Does Compass Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Encryption, advanced order types, push notifications, economic calendar Demo accounts, VPS, API interfaces
Web Version Windows, macOS, mobile browsers Secure login, symbol lookup, one-click trading Demo accounts
Mobile App iOS, Android Biometric login, market search, price alerts Demo accounts

Compass provides a variety of trading platforms to suit different trader needs. MT4 is favored for its user-friendly interface and extensive support for trading strategies, while MT5 caters to advanced traders seeking additional tools and functionalities. The web version allows for flexible trading across devices without the need for downloads. The mobile app enhances trading convenience with secure logins and real-time alerts, ensuring users can manage their trades anytime and anywhere. Overall, these platforms emphasize secure access, fast execution, and efficient market searching.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min $50, Max $50,000/day EUR, USD
GrabPay Instant 1.5% fee Min $10, Max $5,000/day SGD, USD
SPEI Instant No fees Min $100, Max $25,000/day MXN, USD
Bank Wire 3-5 business days $25 for international wires Min $300, Max $100,000 USD, GBP
Credit/Debit Card Instant No platform fee Min $20, Max $10,000/day EUR, USD, AUD

Minimum Deposit

Compass requires a minimum deposit of $50 to open a standard account. This minimum may vary based on the payment method used, with e-wallets allowing a lower minimum of $10. Additionally, account types may have different requirements, and regional regulations could impact these figures.

How to Withdraw

To withdraw funds from your Compass account, follow these steps:

  1. Log in to your Compass account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your details and submit the withdrawal request.
  6. You will receive a confirmation email, and the funds will be processed according to the selected method’s processing time.

Customer Support

Compass Customer Support Overview

Support Channels

Compass provides a robust range of contact methods to assist customers effectively. Clients can reach out for support via:

  • Email: Users can send inquiries to info@compasshedging.com for prompt assistance.
  • Live Chat: Available directly on the Compass website, offering real-time help for immediate queries.
  • Telephone: Customers can contact support at +970 372-0482 or toll-free at 866-433-4350 for direct assistance.
  • Social Media: Engage with Compass through their social media platforms on Twitter, Facebook, and LinkedIn for updates and support.

Service Availability

Compass’s customer support operates 24/5, ensuring that assistance is available during the weekdays. The support team is equipped to handle inquiries in multiple languages, focusing primarily on English and Spanish to cater to a diverse clientele.

Additional Resources

In addition to direct support, Compass offers various educational resources to enhance the trading experience:

  • Video Tutorials: Step-by-step guides on using their trading platform and understanding market strategies.
  • Webinars: Live sessions covering market analysis, trading strategies, and product offerings.
  • Market Analysis: Regular updates and insights on market trends to inform trading decisions.
  • Trading Signals: Expert-generated signals to help traders make informed decisions in the forex market.

Frequently Asked Questions

Compass is registered with the National Futures Association (NFA) in the United States; however, it is important to note that it holds a suspicious clone license. Clients should be aware of potential risks associated with trading through a broker that has regulatory concerns.

Compass offers a variety of trading solutions primarily focused on agricultural commodities. The specific trading conditions, including spreads and leverage, may vary depending on the account type. Clients are encouraged to review the details on the Compass website or contact customer support for more information.

Compass employs standard security measures for client funds, which include segregating client accounts from company funds. However, due to the regulatory concerns associated with its license, clients should conduct thorough research and consider the risks before investing.

Compass provides multiple channels for customer support, including a contact number (+970 372-0482), email (info@compasshedging.com), and a contact form on their website. They aim to assist clients with inquiries related to trading, account management, and technical issues.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.