Deriv Logo

Deriv

Malta 5-10 years
Trusted
7.02
/10

Pros and Cons

Pros

  • Regulated by multiple authorities including CySEC and IFSC
  • Variety of trading platforms: DTrader, DMT5, DBot, Deriv X
  • Competitive spreads starting from 0 pips
  • Minimum deposit requirement as low as $5
  • Comprehensive educational resources including webinars and demo accounts

Cons

  • Not regulated by top-tier authorities like FCA or ASIC
  • Withdrawal fees on certain methods
  • Limited advanced trading tools on some platforms
  • Restricted availability in certain countries
  • Limited educational resources for advanced trading

Basic Information

Company Name
Deriv
Registered Region
Malta
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
N/A
Company Website

User Reviews

Mary O.
London, UK

This company demonstrates a lack of honesty. I have put in more than $146,000, and for the past two months, I have been restricted from withdrawing any money. I feel trapped and frustrated by their unresponsive customer service.

Van D.
Amsterdam, Netherlands

ÏŚŠÜËŚWÏŤHÐŘÁŴÏÑĢ. I strongly advise anyone who is trading with any of these new forex or binary option companies to withdraw their funds completely after making your initial profits. My withdrawal process has been overly complicated, and the support is lacking.

Karam
Nairobi, Kenya

I’m here for more than two years, and it’s a wonderful experience trading on the Deriv platform. The customer support team is very quick to respond to any issues I face, and the trading interface is quite user-friendly.

Damilola Isaac
Lagos, Nigeria

I was trying to get an investor’s password for a client, and the support team was incredibly helpful. They guided me through the process patiently, and my trading experience has been smooth overall. I highly recommend Deriv!

Deriv Overview

Deriv is a prominent forex broker established in 1996 and headquartered in Malta. The broker operates under the regulation of the Malta Financial Services Authority (MFSA), ensuring compliance with high standards of financial integrity. With a focus on transparency and security, Deriv is also registered in various jurisdictions, although some of its licenses, such as those from the Vanuatu Financial Services Commission, have raised questions regarding their legitimacy. This regulatory oversight underscores Deriv’s commitment to providing a reliable trading environment for its clients.

Is Deriv Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Regular Audits
International Financial Services Commission (IFSC) Belize Transparency Requirements, Capital Protection

Is Deriv Regulated and How Are Client Funds Protected?

Deriv is regulated by the Cyprus Securities and Exchange Commission (CySEC) and the International Financial Services Commission (IFSC) of Belize. CySEC enforces strict regulations concerning capital adequacy and client fund segregation, ensuring that client funds are kept in separate accounts, providing a safety net in case of financial difficulties. Regular independent audits further enhance transparency and compliance with regulatory standards. The IFSC, while less stringent than CySEC, also mandates necessary requirements for transparency and ethical practices. Overall, Deriv’s multi-jurisdictional regulatory framework provides a safe environment for traders, backed by robust fund protection mechanisms.

Trading Platforms and Apps

What Trading Platforms and Apps Does Deriv Offer for Traders?

Platform Device Support Key Features Additional Services
MT5 Windows, macOS, iOS, Android 2FA, market search, multiple order types, technical indicators Demo accounts, VPS, API access
Web Version Any device with a web browser Encryption, symbol lookup, price alerts, economic calendar Demo accounts, copy trading
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo accounts, mobile trading features

Deriv’s MT5 platform is designed for advanced traders, offering a comprehensive suite of tools and features, including robust market analysis capabilities. The web version ensures accessibility from any device, making it convenient for traders on the go. The mobile app emphasizes usability with quick logins and real-time alerts, allowing traders to manage their accounts effectively from anywhere.

Overall, Deriv supports a range of trading methods with secure logins, rapid order execution, and efficient market search tools across its platforms, catering to both novice and experienced traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and proof of address (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region. For example, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. Latin American users typically rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal usage. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your account and navigate to the withdrawal section.
  2. Select your preferred withdrawal method.
  3. Enter the withdrawal amount and confirm your identity if required.
  4. Submit your request and wait for processing, keeping in mind the specific timeframes for your chosen method.

Customer Support

Deriv Customer Support Overview

Support Channels

Deriv offers multiple channels for customer support to ensure that clients receive the assistance they need. These include:

  • Email: For detailed inquiries, users can reach out via support@deriv.ae.
  • Live Chat: Available on the website for immediate assistance during business hours.
  • Telephone: Clients can speak directly with the customer support team for urgent matters.
  • Social Media: Deriv maintains active profiles on platforms like Facebook, Instagram, and Twitter for additional support and updates.

Service Availability

Deriv’s customer support is available from Sunday to Thursday, 10 AM to 9 PM (GST), ensuring that clients receive timely help. Support is provided in both English and Arabic, catering to a diverse client base and enhancing their customer service experience.

Additional Resources

In addition to direct support, Deriv offers a variety of educational resources to help traders enhance their skills:

  • Video Tutorials: Comprehensive guides covering various trading topics.
  • Webinars: Interactive sessions with experts to discuss market trends and trading strategies.
  • Market Analysis: Regular updates on market conditions to inform trading decisions.
  • Trading Signals: Insights for traders to capitalize on market opportunities.

Frequently Asked Questions

Yes, Deriv is regulated by several authorities including the Malta Financial Services Authority (MFSA) and the Financial Services Authority in the United Arab Emirates. However, some of its licenses have been flagged as suspicious, so it is advisable to conduct further research before trading.

Deriv offers competitive trading conditions with leverage up to 1:1000 for forex trading and spreads starting from 0.1 pips on standard accounts. The minimum deposit requirement is just $5, and there are no deposit fees for most funding methods, including credit/debit cards and E-wallets.

Deriv takes fund security seriously by maintaining client funds in segregated accounts and offering various withdrawal options. However, it is essential to be cautious due to occasional user complaints regarding withdrawal delays and account freezes.

Many users report a positive experience with Deriv’s trading platforms, including Deriv MT5 and Deriv X. However, there are some complaints about customer service responsiveness and issues with account verification, which can affect the overall user experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.