Tier1FX Logo

Tier1FX

Malta Above 20 years
Trusted
8.15
/10

Pros and Cons

Pros

  • Regulated by Malta Financial Services Authority (MFSA)
  • Access to multiple trading platforms: MT4, JForex, Fortex 6
  • Competitive trading conditions with spreads starting from 0.2 pips
  • Agency model ensuring alignment of broker and client interests
  • Offers a diverse range of trading instruments, including Forex, indices, and cryptocurrencies

Cons

  • High minimum deposit requirement of $1,000
  • Limited payment options (only bank transfers)
  • No educational resources or training materials
  • Fixed withdrawal fee of $20
  • Not regulated by Tier-1 authorities

Basic Information

Company Name
Tier1FX
Registered Region
Malta
Established Period
Above 20 years
Company Service Email Address
Contact Number
+35623273000
Company Website

User Reviews

Graham Landers
Birmingham, United Kingdom

I’ve been trading with Tier1FX for a while now and I find their platform quite user-friendly. The execution speed is impressive, and they offer competitive spreads. Customer service has been responsive in my experience, although there were a few times I had to wait longer than expected. Overall, I’m satisfied with my trading experience here.

I. Gurm
Zagreb, Croatia

Tier1FX has been a great broker for me. The regulatory oversight gives me confidence, and the support team is always quick to assist with any inquiries. The fees are transparent, and I appreciate the wide range of trading instruments available. I highly recommend them to fellow traders!

Mohammed Mazhar
New York, USA

I had high hopes for Tier1FX but faced significant issues with withdrawals. It took longer than expected to get my funds, and the support team was unhelpful during the process. I had to escalate my request to get a response. Not what I expected from a regulated broker.

Wahab
Hong Kong

My experience with Tier1FX has been terrible. I tried to withdraw my funds, but I’m unable to reach anyone from their support team. It’s been weeks with no response. I regret using their services and would advise others to be cautious.

Tier1FX Overview

Tier1FX, established in 2013 and headquartered in Malta, is a regulated forex broker committed to transparency and client-centric services. The broker operates under the supervision of the Malta Financial Services Authority (MFSA), ensuring compliance with strict financial regulations. Tier1FX is also recognized for its registration with several other authorities, including Spain’s CNMV, France’s AMF, and Germany’s BaFin, providing a solid foundation of trust for traders seeking a reliable forex trading environment.

Is Tier1FX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Malta Financial Services Authority (MFSA) Malta Segregated Funds, Investor Compensation Scheme

Is Tier1FX Regulated and How Are Client Funds Protected?

Tier1FX is a regulated broker, operating under the supervision of the Malta Financial Services Authority (MFSA). This authority ensures that Tier1FX adheres to stringent regulatory standards, which include maintaining the segregation of client funds from the broker’s operational funds. Client funds are held in designated accounts with reputable banking institutions, providing an additional layer of security. In the event of financial difficulties or insolvency, Tier1FX participates in the Investor Compensation Scheme, which offers protection to retail investors by compensating them for losses up to €20,000 or 90% of their claims, whichever is lower. This regulatory framework and commitment to fund safety underscore Tier1FX’s legitimacy and trustworthiness in the forex trading landscape.

Trading Platforms and Apps

What Trading Platforms and Apps Does Tier1FX Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo accounts, VPS, API interface
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Encryption, advanced order types, economic calendar, market depth Demo accounts, VPS, API interface
JForex Windows, macOS, iOS, Android, Web Biometrics, symbol lookup, one-click trading, real-time alerts Demo accounts, VPS
Fortex Windows, macOS, iOS, Android Encryption, stop-limit orders, market news, live charts Demo accounts, VPS

Tier1FX offers a range of platforms suitable for different trading styles. MetaTrader 4 and 5 are popular for their user-friendly interfaces and comprehensive toolsets, catering to both beginners and experienced traders. The JForex platform is designed for those who prefer advanced features and flexible trading options, while Fortex provides robust tools for sophisticated trading strategies.

Each platform supports mobile trading, ensuring that users can trade securely with features like two-factor authentication and encrypted connections. Fast order execution and real-time alerts enhance the trading experience, allowing users to respond quickly to market changes.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Free for deposits; EUR 15 / GBP 15 / USD 20 for withdrawals Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method to comply with anti-money laundering (AML) and know-your-customer (KYC) regulations, ensuring traceable fund flows. First-time large withdrawals (over 2,000 USD) require identity verification documents.

Regional payment options may vary; for instance, Southeast Asian users may prefer GrabPay, while European clients often utilize SEPA transfers. US users cannot use Skrill, and some Middle Eastern countries restrict PayPal.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Use e-wallets or credit cards for instant deposits.
  • Large Deposits (>5,000 USD): Bank transfers or SEPA are cost-effective.
  • Avoid Hidden Costs: Match deposit currency with account base currency.
  • Multi-base Currency Accounts: Opt for brokers offering various base currencies.

How to Withdraw

  1. Log in to your Tier1FX account.
  2. Navigate to the withdrawal section.
  3. Select your payment method.
  4. Enter the withdrawal amount and confirm.
  5. Complete any required identity verification.

Customer Support

Tier1FX Customer Support Overview

Support Channels

Tier1FX offers multiple support channels to ensure that clients receive the assistance they need efficiently. Clients can reach out via:

  • Email: For general inquiries, clients can contact support@tier1fx.com.
  • Live Chat: Instant help is available through the live chat feature on the Tier1FX website.
  • Telephone: Clients can call the support line at +356 23 27 3999 for immediate assistance.
  • Social Media: Tier1FX maintains an active presence on various social media platforms for updates and announcements.

Service Availability

Tier1FX prides itself on providing robust customer service, available 24/5. This ensures that clients can receive help during market hours. Additionally, multilingual support is offered, catering to a diverse client base with assistance available in English and several other languages.

Additional Resources

To enhance the trading experience, Tier1FX provides an array of educational resources. These include:

  • Video tutorials covering platform features and trading strategies.
  • Live webinars hosted by industry experts.
  • Regular market analysis and trading signals to support clients’ trading decisions.

Clients can always reach out to Tier1FX’s support team for further assistance or clarification on any matter related to their trading experience.

Frequently Asked Questions

Tier1FX prioritizes client fund security by maintaining segregated accounts for client funds, ensuring they are kept separate from the company’s operational funds. Additionally, the firm is regulated and adheres to strict compliance standards, providing clients with a high level of protection against potential risks.

Clients at Tier1FX can expect competitive trading conditions, including direct market access, interbank-grade spreads, and fast, reliable execution. The broker operates on a STP/DMA model, which eliminates conflicts of interest and allows clients to trade with minimal slippage.

Tier1FX operates under strict regulatory frameworks, ensuring compliance with licensing and reporting obligations. The firm is regulated by relevant authorities, which mandates adherence to best practices in areas such as client fund protection, transparency, and fair trading practices.

Tier1FX provides robust customer support, accessible via email, live chat, and phone during market hours. Clients can reach out for assistance with account-related issues, trading inquiries, and technical support to ensure a smooth trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.