GO Markets Logo

GO Markets

Australia Above 20 years
Trusted
8.98
/10

Pros and Cons

Pros

  • Regulated by ASIC, CySEC, and FSC
  • Over 1,000 trading instruments including Forex, stocks, and crypto
  • Platforms: MetaTrader 4, MetaTrader 5, cTrader, and TradingView
  • Comprehensive educational resources including webinars and live coaching
  • No minimum deposit required and no inactivity fees

Cons

  • Not regulated by FCA since license revocation
  • Limited advanced research tools available
  • Demo account access restricted unless live account created
  • No proprietary trading platform offered
  • Moderate range of trading instruments compared to larger brokers

Basic Information

Company Name
GO Markets
Registered Region
Australia
Established Period
Above 20 years
Company Service Email Address
Contact Number
23058690074
Company Website

User Reviews

John Smith
Melbourne

I have been trying to withdraw my profits for over a month now, and I’m still waiting. Their customer support is unresponsive, and I feel stuck. Very frustrating experience.

Emily Johnson
Sydney

Terrible experience! I tried to close my account after a bad trading period, and they held my funds indefinitely. Customer service was no help at all. I wouldn’t recommend GO Markets.

David Lee
Brisbane

Overall, I’m satisfied with GO Markets. Their platform is user-friendly, and I appreciate the low spreads. Withdrawals have been smooth for me, but I wish their support could be a bit faster in response.

Sarah Brown
Perth

GO Markets has been excellent for my trading needs. The execution speed is impressive, and their customer service is top-notch. I feel supported as a trader, which is crucial for my success.

GO Markets Overview

GO Markets is a well-established forex broker founded in 2006 and headquartered in Melbourne, Australia. The company is regulated by several reputable authorities, including the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), the Financial Services Commission (FSC) of Mauritius, and the Financial Services Authority (FSA) of Seychelles. This multi-jurisdictional regulation ensures that GO Markets adheres to stringent compliance and security standards, providing clients with a reliable trading environment.

With a diverse range of over 600 trading instruments, GO Markets excels in offering forex pairs, commodities, indices, and cryptocurrencies. Traders can access advanced trading platforms, including MetaTrader 4, MetaTrader 5, and cTrader, which are equipped with essential tools and features for effective trading. The broker is known for its competitive pricing, with raw spreads starting from 0.0 pips on specific accounts and a transparent commission structure. Additionally, GO Markets provides 24/6 customer support in multiple languages, ensuring that traders receive timely assistance. Its unique offerings, such as Copy Trading and PAMM accounts, further enhance its appeal, making it a strong contender for both novice and experienced traders seeking a reliable forex broker.

Is GO Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Negative Balance Protection
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Fund
Financial Services Commission (FSC) Mauritius Segregated Funds
Financial Services Authority (FSA) Seychelles Segregated Funds

Is GO Markets Regulated and How Are Client Funds Protected?

GO Markets is a highly regulated broker, holding licenses from several prestigious financial authorities, including ASIC, CySEC, FSC, and FSA. This multi-jurisdictional regulation ensures that the broker adheres to stringent compliance standards, providing a high level of safety for traders. Client funds are protected through measures such as segregated accounts, which keep traders’ money separate from the broker’s operational funds, minimizing the risk of financial mismanagement. Additionally, under certain jurisdictions, GO Markets offers negative balance protection, ensuring that clients cannot lose more than their initial investment. This comprehensive regulatory framework and client fund safety measures contribute to GO Markets’ reputation as a legit and safe trading platform for both new and experienced traders.

Trading Platforms and Apps

What Trading Platforms and Apps Does GO Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo account, API access
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Encryption, market depth, economic calendar, push notifications Demo account, API access
WebTrader Web-based (all devices) Login security, symbol lookup, one-click trading Demo account
cTrader Windows, macOS, iOS, Android Biometrics, advanced charting tools, price alerts Demo account, cTrader Copy

The platforms offered by GO Markets cater to a wide range of trader needs. MT4 is ideal for beginners and provides essential tools for trading, while MT5 supports advanced analysis and multi-asset trading. The WebTrader ensures accessibility on any device, and the cTrader platform enriches the trading experience with its advanced charting capabilities.

GO Markets prioritizes mobile trading, allowing users to execute trades and manage accounts conveniently. All platforms incorporate secure login options, fast order execution, real-time alerts, and efficient market search tools, ensuring a robust trading experience for all types of traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your GO Markets account, follow these steps:

  1. Log into your trading account.
  2. Navigate to the withdrawal section.
  3. Select the payment method you used for deposits.
  4. Enter the amount you wish to withdraw.
  5. Submit the request and verify your identity if required.

Please note that withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements. First-time large withdrawals (typically over 2,000 USD) may require additional identity verification.

Regional differences exist in payment options, with Southeast Asian users preferring local methods like GrabPay, while European clients often use SEPA transfers. Be aware of restrictions, such as the unavailability of Skrill for US users.

Customer Support

GO Markets Customer Support Overview

Support Channels

GO Markets offers a variety of support channels to assist customers effectively. You can reach out to the support team via:

  • Email: Customers can send inquiries to customers_svg@gomarkets.com.
  • Live Chat: Available on the GO Markets website for real-time assistance.
  • Telephone: International support can be accessed at +1 212 858 9589.
  • Social Media: Connect with GO Markets through various social media platforms for updates and support.

Service Availability

GO Markets provides customer service 24/5, ensuring that assistance is available from Monday to Friday. The support team is multilingual, catering to a diverse clientele and offering support in over 14 languages.

Additional Resources

In addition to customer support, GO Markets offers educational resources to enhance trading skills. These include:

  • Video tutorials on various trading strategies.
  • Regular webinars covering market analysis.
  • Access to trading signals and market insights.

With a commitment to providing excellent support and educational resources, GO Markets ensures that traders can receive help when needed and improve their trading knowledge.

Frequently Asked Questions

GO Markets is regulated by several reputable authorities including the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), the Financial Services Commission (FSC) in Mauritius, and the Financial Services Authority (FSA) in Seychelles. This multi-regulatory structure ensures a high standard of compliance and client protection, providing a safe trading environment for clients.

GO Markets offers competitive trading conditions, including a minimum spread from 0.0 pips and leverage up to 1:500, depending on the regulatory entity. Clients can trade over 1000 instruments across various markets, including Forex, commodities, indices, and cryptocurrencies. Multiple account types are available to cater to different trading styles and preferences.

Client funds at GO Markets are held in segregated accounts with reputable banks, ensuring that your money is kept separate from the company’s operational funds. Additionally, GO Markets employs advanced security measures, including SSL encryption to protect personal and financial information, providing clients with peace of mind regarding the safety of their funds.

GO Markets offers 24/5 customer support through multiple channels including live chat, email, and telephone. The support team is multilingual and trained to assist with a wide range of inquiries, ensuring that clients receive timely and effective assistance whenever needed.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.