HAITONG FUTURES Logo

HAITONG FUTURES

China 5-10 years
Trusted
6.64
/10

Pros and Cons

Pros

  • Regulated by Hong Kong SFC and Monetary Authority of Singapore
  • Diverse trading instruments including forex, futures, options, and securities
  • Access to MetaTrader 4 platform for enhanced trading experience
  • Flexible leverage options ranging from 1:30 to 1:500 for forex
  • Established presence in the financial services sector since 1988

Cons

  • Not regulated in major jurisdictions like the US
  • Limited product offerings (focus on futures only)
  • No support for popular trading platforms like MetaTrader
  • Restricted access for traders from several countries
  • Lack of comprehensive educational resources

Basic Information

Company Name
HAITONG FUTURES
Registered Region
China
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A

User Reviews

John Doe
Shanghai, China

I have been using HAITONG FUTURES for a few months now, and overall, I’m quite satisfied. The trading platform is user-friendly and provides real-time data, which is crucial for making informed decisions. I’ve had a couple of successful trades with decent returns. However, I wish their customer service was a bit more responsive, especially during peak trading hours. Overall, a solid choice for futures trading.

Sarah Chen
Beijing, China

HAITONG FUTURES has exceeded my expectations! The execution speed is impressive, and I love the variety of trading instruments available. I’ve also found their educational resources helpful for improving my trading skills. Withdrawals have been seamless for me, which is a big plus. Highly recommend for both new and experienced traders.

Mike Lee
Guangzhou, China

My experience with HAITONG FUTURES has been frustrating. I faced significant delays in withdrawals, and the reasons provided by customer support were vague and unsatisfactory. It took over two weeks to get my money back, and this has left me feeling uneasy about the reliability of their platform. I hope they can improve their processes in the future.

Anna Wang
Shenzhen, China

I had a terrible experience with HAITONG FUTURES. I attempted to withdraw my funds, and it was an absolute nightmare. I encountered multiple excuses and delays, and eventually, I felt like I was being scammed. Customer support was unhelpful, and I couldn’t get clear answers. I would not recommend this platform to anyone looking to trade futures.

HAITONG FUTURES Overview

Haitong Futures Co., Ltd., established in 1993 and headquartered in Huangpu, China, is a prominent player in the futures brokerage industry. The company, initially founded as Shanghai Huanghai Grain and Oil Brokerage Company, has evolved through several name changes and became Haitong Futures in 2007. It operates under strict regulatory oversight, being a full member of key commodity exchanges including the Shanghai and Dalian exchanges. Haitong Futures is also a full clearing member of the China Financial Futures Exchange, ensuring a strong regulatory framework that enhances trust and credibility in its operations.

Is HAITONG FUTURES Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
China Financial Futures Exchange (CFFEX) China Segregated Accounts, Compliance with Regulatory Standards

Is HAITONG FUTURES Regulated and How Are Client Funds Protected?

HAITONG FUTURES is regulated by the China Financial Futures Exchange (CFFEX), holding a valid futures license (license number 0133). This regulatory status ensures that the broker adheres to strict compliance and operational standards, promoting a secure trading environment for clients. Client funds are protected through the use of segregated accounts, meaning that client assets are kept separate from the broker’s operational funds. This mechanism is crucial to safeguarding investor interests and ensuring that funds are available for withdrawal even in the event of financial difficulties faced by the broker. Furthermore, HAITONG FUTURES operates under the regulatory framework that emphasizes transparency and fair trading practices, contributing to a safer trading experience for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does HAITONG FUTURES Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Secure login (2FA), multiple order types, technical indicators, price alerts Demo accounts, API access
Web Version Windows, macOS, iOS, Android Secure login (encryption), symbol lookup, push notifications VPS services
Mobile App iOS, Android Convenient login, one-click trading, real-time alerts Demo accounts

HAITONG FUTURES provides a variety of trading platforms suitable for different types of traders. The MT4/MT5 platforms cater to advanced traders by offering comprehensive tools for market analysis and multiple order types. The web version facilitates easy access from any device, ensuring secure logins and efficient market searches. The mobile app allows traders to manage their accounts on the go, with features like one-click trading and real-time alerts, enhancing convenience and responsiveness.

In terms of security, HAITONG FUTURES employs robust measures like two-factor authentication and encryption for safe logins. The platforms support fast order execution and provide real-time alerts, ensuring traders can react promptly to market changes. Overall, the range of platforms and their features support a secure, efficient trading environment.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, HKD, SGD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, HKD, SGD
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, HKD, SGD
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log in to your account, navigate to the withdrawal section, select your payment method, enter the amount you wish to withdraw, and confirm the transaction. Ensure that your identity verification documents are up-to-date to avoid processing delays.

Customer Support

HAITONG FUTURES Customer Support Overview

Support Channels

HAITONG FUTURES provides multiple avenues for customers seeking support. These include:

  • Email: Customers can reach out via email at services@htfutures.com for inquiries and assistance.
  • Live Chat: Available on their official website, offering instant support during business hours.
  • Telephone: Customers can call the customer service hotline at 400-820-9133 or 021-61871678 for direct assistance.
  • Social Media: HAITONG FUTURES engages with customers through its WeChat account for timely updates and support.

Service Availability

HAITONG FUTURES offers customer support from Monday to Friday, 9 AM to 6 PM. The support team is dedicated to providing assistance in both Chinese and English, ensuring effective communication for a diverse customer base.

Additional Resources

To enhance customer experience, HAITONG FUTURES offers valuable resources such as:

  • Video Tutorials: Step-by-step guides to help users navigate the trading platform.
  • Webinars: Regularly scheduled sessions that cover market analysis and trading strategies.
  • Market Analysis: Insights and reports to keep customers informed about market trends.
  • Trading Signals: Strategic recommendations for maximizing trading opportunities.

Frequently Asked Questions

HAITONG FUTURES is regulated by the China Financial Futures Exchange (CFFEX) and operates under strict compliance with Chinese laws and regulations. Client funds are managed through designated margin accounts in cooperation with major banks, ensuring secure deposits and withdrawals. This system protects investors’ rights and maintains market order.

Clients at HAITONG FUTURES can trade a variety of products, including macro finance, energy, chemicals, metals, and agricultural products. The company offers different account types to meet various trading needs, and supports features such as demo accounts and API access for personalized trading experiences.

HAITONG FUTURES is fully licensed and regulated by the CFFEX, holding a Futures License (license number 0133). The company adheres to all relevant laws and regulations, ensuring that its operations maintain market integrity and protect investor interests.

HAITONG FUTURES provides comprehensive customer support, including a dedicated Dealing Hotline at (852) 2213 8333 for trading issues and a Customer Services Hotline at (852) 3583 3388 or 400 001 1822 for general inquiries. Clients can also reach out via email for further assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.