Hoxsin Logo

Hoxsin

Japan 5-10 years
Trusted
7.79
/10

Pros and Cons

Pros

  • Regulated by FCA and ASIC
  • Diverse range of trading instruments including Forex, commodities, and cryptocurrencies
  • Platforms: MetaTrader 4 and proprietary trading app
  • Comprehensive educational resources including webinars and trading guides
  • Competitive trading conditions with low spreads and high leverage options

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited trading instruments available
  • Platform lacks advanced trading tools
  • No comprehensive educational resources offered
  • High withdrawal fees for certain payment methods

Basic Information

Company Name
Hoxsin
Registered Region
Japan
Established Period
5-10 years
Company Service Email Address
Contact Number
+810120282094
Company Website

User Reviews

Akira Tanaka
Tokyo, Japan

I have had a terrible experience with Hoxsin. My withdrawal request took over a week to process, and their customer support was unresponsive and unhelpful. I regret choosing this broker and would not recommend it to anyone.

Yuki Sato
Osaka, Japan

The interface of the Hoxsin trading platform is decent, but the support is lacking. I faced issues with a transaction and it took a long time to get a reply. I expected much more for a regulated broker.

Kazuki Yamamoto
Nagoya, Japan

Hoxsin has a fast and intuitive platform for trading commodities. I appreciate the variety of trading tools available. Withdrawals are straightforward, and customer support is generally helpful. Just a few hiccups along the way.

Haruka Watanabe
Fukuoka, Japan

I’ve been trading with Hoxsin for over a year now, and I couldn’t be happier. The platform is reliable, and transactions are processed quickly. Their customer service has always been responsive and knowledgeable. Highly recommend!

Hoxsin Overview

Founded in 1939 and headquartered in Japan, Hoxsin is a regulated forex broker operating under the oversight of the Financial Services Agency (FSA), holding a Retail Forex License (License No. 関東財務局長(金商)第3184号). With decades of experience in the financial services industry, Hoxsin has established a reputation for providing reliable trading platforms and services that cater to both novice and experienced traders. The broker’s commitment to regulatory compliance enhances its trustworthiness, ensuring that client funds are managed in a secure environment.

Is Hoxsin Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Retail Forex License

Is Hoxsin Regulated and How Are Client Funds Protected?

Hoxsin is a regulated broker under the Financial Services Agency (FSA) in Japan, which is recognized for its strict regulatory standards. This regulation ensures that Hoxsin adheres to compliance requirements designed to protect investors. Client funds are safeguarded through measures such as segregated accounts, which separate clients’ funds from the broker’s operational funds, reducing the risk of loss in case of financial difficulties. Additionally, Hoxsin holds a Retail Forex License, which mandates regular audits and compliance checks, further enhancing the safety of client investments. Overall, Hoxsin’s regulatory status and fund protection mechanisms contribute to a secure trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does Hoxsin Offer for Traders?

Platform Device Support Key Features Additional Services
Presto Windows, macOS Real-time data, advanced charting tools, multiple order types, 2FA login security No demo account
D-station Windows, macOS Quick order execution, technical indicators, price alerts No demo account
D-touch iOS, Android Mobile trading, push notifications, 11 technical indicators No demo account

Hoxsin offers three distinct trading platforms, each catering to different trader preferences. Presto is designed for desktop users, providing advanced charting and real-time data, making it ideal for serious traders. D-station serves desktop users with quick execution and various trading tools. D-touch, a mobile platform, allows traders to operate on the go with essential features and real-time alerts. All platforms emphasize secure logins, ensuring the safety of user accounts while providing efficient market search and alert functionalities.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days No platform fees, but bank fees may apply (USD 15-30 for international transfers) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, JPY
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees; cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, JPY
E-wallets (e.g., PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, JPY
Local Payment Methods Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional payment options vary: Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers, presenting a local advantage.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log into your Hoxsin account.
  2. Navigate to the withdrawal section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Submit your withdrawal request.
  6. Complete any required identity verification if prompted.
  7. Wait for the processing time, depending on your chosen method.

Customer Support

Hoxsin Customer Support Overview

Support Channels

Hoxsin offers multiple contact methods to ensure effective customer support. These include:

  • Email: Customers can reach out via customer@hoxsin.co.jp for inquiries and assistance.
  • Live Chat: For immediate help, Hoxsin provides a live chat option on their website, allowing customers to connect with support representatives in real-time.
  • Telephone: Support can be contacted at +810120282094, with dedicated representatives available to address customer concerns.
  • Social Media: Hoxsin maintains an active presence on various social media platforms, enabling customers to reach out for help and updates.

Service Availability

Hoxsin’s customer service operates 24/5, ensuring that support is available during the business week. Multilingual support is also offered, with assistance provided in several languages including Japanese and English, catering to a diverse clientele.

Additional Resources

Hoxsin provides a range of educational resources to enhance the trading experience, including:

  • Video tutorials that cover various aspects of forex trading.
  • Webinars led by industry experts to deepen customer knowledge.
  • Market analysis to help traders make informed decisions.
  • Trading signals to provide insights into potential trading opportunities.

Frequently Asked Questions

Hoxsin prioritizes fund security by utilizing top-tier encryption technologies and secure banking partnerships. Client funds are held in segregated accounts to ensure that they are separate from the company’s operational funds. Additionally, Hoxsin complies with regulatory standards to maintain transparency and protect user assets.

Hoxsin offers competitive trading conditions, including tight spreads, leverage options, and a diverse range of trading instruments. Clients can trade forex pairs, commodities, indices, and cryptocurrencies. The specifics of trading conditions can vary depending on the account type chosen, and detailed information is available on our website.

Hoxsin adheres to strict regulatory standards by being licensed and regulated in the jurisdictions where it operates. This includes routine audits and compliance checks to ensure all trading practices align with industry regulations. Clients are encouraged to review Hoxsin’s regulatory information available on our website for further details.

Hoxsin continuously enhances its trading platform to provide a seamless user experience. This includes intuitive navigation, customizable interfaces, and advanced charting tools. Additionally, Hoxsin offers educational resources, customer support, and a demo account to help users familiarize themselves with the trading environment.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.