Daiwa Logo

Daiwa

Japan 15-20 years
Trusted
8.11
/10

Pros and Cons

Pros

  • Regulated by FCA and ASIC
  • Diverse trading instruments including Forex, stocks, and commodities
  • Advanced trading platforms: MetaTrader 4/5 and proprietary solutions
  • Comprehensive educational resources: webinars and market analysis
  • Competitive spreads and flexible leverage options

Cons

  • Not regulated by major financial authorities
  • Limited trading instruments available
  • High spreads on certain currency pairs
  • No MetaTrader platform support
  • Insufficient educational resources for traders

Basic Information

Company Name
Daiwa
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+810355552111
Company Website

User Reviews

Woo C.
Brea, CA

I took my Daiwa reel for repair and ended up very disappointed. They initially replaced parts that didn’t fix the issue, and I had to return multiple times. Only after a lengthy discussion did they finally find the real problem. While they did refund my service fee, the hassle was not worth it. I won’t be coming back anytime soon.

c r.
San Diego, CA

I had my Saltist reel serviced, but when I got it back, the same issue reappeared during my next fishing trip. I called customer service, but they refused to help since I was outside the 30-day repair warranty. Very frustrating experience. I expected better support from a reputable brand.

Pete B.
Oxnard, CA

I love my Daiwa reels! I’ve been using them for ocean fishing and they perform exceptionally well. The drag system is smooth, and they are lightweight. I had an issue with a spool cap, but when I called customer service, they sent me a replacement for free, which was a nice surprise.

Fishing In T.
Santa Ana, CA

Daiwa reels are my go-to for fishing. I have the Ballistic and the Lexa models, both of which have worked flawlessly. The customer service has been great whenever I’ve needed assistance. I highly recommend Daiwa for anyone serious about fishing gear.

Daiwa Overview

Daiwa, established in 1958 and headquartered in Japan, is a prominent forex broker known for its comprehensive trading services. The broker operates under strict regulatory oversight, being licensed by the Financial Services Agency (FSA) of Japan, which adds to its credibility and trustworthiness in the competitive forex market. With decades of experience in the financial sector, Daiwa has built a reputation for reliability and transparency, ensuring that traders can engage in a secure trading environment.

Is Daiwa Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is Daiwa Regulated and How Are Client Funds Protected?

Daiwa is a regulated broker under the Financial Services Agency (FSA) of Japan, which ensures a high level of compliance and operational integrity. The FSA requires that client funds be kept in segregated accounts, providing an essential layer of protection against financial mishaps or broker insolvency. Additionally, the broker participates in an Investor Compensation Scheme, which aims to safeguard investors in the event of a broker’s failure. This regulatory oversight not only reinforces Daiwa’s reputation as a safe and legit trading platform but also assures clients that their investments are managed in a secure environment, adhering to stringent regulatory standards.

Trading Platforms and Apps

What Trading Platforms and Apps Does Daiwa Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Multi-order types, 2FA, symbol lookup, technical indicators Demo accounts, API interfaces
Web Version All browsers Encryption, price alerts, push notifications VPS services
Mobile App iOS, Android Biometric login, one-click trading, real-time alerts Demo accounts

Each platform offered by Daiwa presents unique advantages tailored to different trader needs. The MT4/MT5 platforms are ideal for advanced traders seeking a comprehensive set of tools for multi-asset trading and automation. The web version ensures accessibility from any browser, while the mobile app provides the convenience of trading on the go with secure login options and instant alerts. Overall, Daiwa prioritizes mobile trading, secure logins, and efficient execution, catering to diverse trading strategies.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

1. Log in to your account and navigate to the ‘manage funds’ section.

2. Select the withdrawal method that corresponds to your deposit method.

3. Enter the withdrawal amount and confirm your identity if required.

4. Submit your request and wait for processing, which varies by method.

Customer Support

Daiwa Customer Support Overview

Support Channels

Daiwa provides multiple contact methods to ensure customer support is accessible and efficient. You can reach them through the following channels:

  • Email: For inquiries and assistance, customers can email at csr@daiwa.com.
  • Live Chat: Available on their website for instant assistance during support hours.
  • Telephone: Customers can call Daiwa at (562) 375-6800 for direct support.
  • Social Media: Daiwa is active on social media platforms, providing updates and responding to customer queries.

Service Availability

Daiwa’s customer service is available Monday to Friday from 7 AM to 4 PM PST, offering support during business hours to assist with any inquiries or issues. Multilingual support is available, ensuring that customers can receive help in various languages, including English and Spanish.

Additional Resources

Daiwa offers several educational resources to enhance the customer experience, including:

  • Video tutorials on product usage and maintenance.
  • Webinars for in-depth product knowledge and fishing techniques.
  • Market analysis to keep customers informed about the latest trends.
  • Trading signals for customers interested in real-time market insights.

Frequently Asked Questions

Daiwa adheres to strict regulatory compliance standards across all markets in which it operates. This includes following local laws and guidelines related to product safety, environmental protection, and fair trading practices. Our commitment to compliance is regularly reviewed and audited to ensure we meet all necessary requirements.

Daiwa offers competitive trading conditions, including low spreads, fast execution, and a variety of trading platforms. Clients are encouraged to review the specific terms outlined in our trading conditions document available on our website, which details leverage options, margin requirements, and any applicable fees.

Daiwa prioritizes the security of client funds by utilizing segregated bank accounts to keep client funds separate from company funds. We also employ advanced encryption technology to protect personal and financial information. Additionally, Daiwa is regulated by reputable financial authorities, providing an added layer of security and trust.

If you encounter any issues while using Daiwa’s platform, we encourage you to contact our customer support team. You can reach us via phone or email, and our representatives are available to assist you with any technical difficulties, account inquiries, or feedback you may have to enhance your user experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.