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Gaitame.Com

Japan 15-20 years
Trusted
8.11
/10

Pros and Cons

Pros

  • Regulated by Japan’s Financial Services Agency (FSA)
  • Specializes in Forex trading with 30+ currency pairs
  • Offers proprietary trading platform compatible with desktop and mobile
  • Competitive spreads starting from 0.2 pips
  • Provides educational resources for beginner traders

Cons

  • Regulated only by Japan’s FSA, limiting global oversight
  • Restricted access for international traders (Japan residents only)
  • Limited trading instruments (only 29 currency pairs available)
  • No educational resources or materials for beginners
  • Withdrawal methods limited to bank transfers, lacking speed and flexibility

Basic Information

Company Name
Gaitame.Com
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+810120430225
Company Website

User Reviews

Khalid Ray
Tokyo, Japan

I’ve been using Gaitame for over a year now and haven’t experienced any issues with deposits or withdrawals. The platform is user-friendly and the spreads are competitive. However, it can slow down during peak trading times, which is something to be aware of for serious traders.

FX1496850438
Osaka, Japan

Gaitame makes starting out in Forex really easy, especially for newbies. They provide great educational resources that helped me a lot. I’ve had a smooth trading experience overall and appreciate their quick deposit services. Highly recommend!

Tanaka Hiroshi
Kyoto, Japan

I faced significant delays when trying to withdraw my funds, which was very frustrating. Additionally, customer support was not very responsive, leaving me feeling unsupported during a critical time. I expected better from a well-known broker.

Miyuki Sato
Hokkaido, Japan

Terrible experience with Gaitame. I tried to withdraw my money several times and it was always delayed. Customer service was unhelpful and dismissive. I regret choosing this broker and would not recommend it to anyone.

Gaitame.Com Overview

Gaitame.com, founded in 2002 and headquartered in Tokyo, Japan, is a prominent forex broker regulated by the Financial Futures Association of Japan (FFAJ) and the Japanese Financial Services Agency (FSA). The broker specializes in providing a user-friendly online trading environment, focusing primarily on forex trading while adhering to stringent regulatory standards that ensure investor protection and market integrity.

Is Gaitame.Com Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Negative Balance Protection

Is Gaitame.Com Regulated and How Are Client Funds Protected?

Gaitame.Com is a regulated forex broker operating under the supervision of Japan’s Financial Services Agency (FSA). It holds a retail forex license, which ensures compliance with strict regulatory standards designed to protect traders. Client funds are safeguarded through measures such as segregated accounts, where clients’ deposits are kept separate from the broker’s operational funds, thereby minimizing the risk of loss in case of financial difficulties faced by the broker. Additionally, Gaitame.Com offers negative balance protection, ensuring that clients cannot lose more than their initial investment. This level of regulation and fund protection positions Gaitame.Com as a safe and legit choice for traders seeking to engage in forex and CFD trading in Japan.

Trading Platforms and Apps

What Trading Platforms and Apps Does Gaitame.Com Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Any device with internet access Secure login, symbol lookup, one-click trading, push notifications Demo accounts
Mobile App iOS, Android Biometrics, market search, price alerts, quick order execution API interface

The trading platforms offered by Gaitame.Com provide a range of features suitable for different trading styles. The MT4/MT5 platforms are robust tools tailored for advanced traders, with extensive functionalities including multiple order types and advanced charting tools. The web version is accessible from any device, offering convenience for traders who prefer not to download software. The mobile app allows users to trade on the go, featuring secure logins and real-time alerts.

Gaitame.Com emphasizes security with measures like two-factor authentication and encryption to protect user data. All platforms support efficient trading operations, ensuring fast order execution and comprehensive market analysis tools. Together, they create a versatile trading environment that accommodates both novice and experienced traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance & Security Background

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional Differences

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your payment method, and enter the amount. Ensure you have completed any necessary identity verification. Processing times vary by method, and fees may apply based on your chosen option.

Customer Support

Gaitame.Com Customer Support Overview

Support Channels

Gaitame.Com provides multiple support channels to assist customers effectively. Users can reach out for help via the following methods:

  • Email: Users can send inquiries through the contact form available on the Gaitame.Com website.
  • Live Chat: A live chat feature is available on the website for immediate assistance during operating hours.
  • Telephone: Customers can contact Gaitame.Com at +81 0120-430-225 for direct support.
  • Social Media: Gaitame.Com is active on social media platforms, including Facebook, where users can follow updates and reach out for support.

Service Availability

Gaitame.Com offers customer support from Monday to Friday, 7:00 AM to 11:00 PM (JST). The support team is dedicated to providing assistance in multiple languages, including Japanese and English, ensuring a wide range of customers can receive the help they need.

Additional Resources

Gaitame.Com also offers educational resources to help traders enhance their knowledge and skills. These include:

  • Video tutorials on trading strategies and platform navigation.
  • Webinars hosted by market experts to discuss trends and insights.
  • Market analysis reports to keep traders informed about market conditions.
  • Trading signals to assist users in making informed trading decisions.

Gaitame.Com is committed to providing exceptional support and resources to ensure customers can navigate the forex market with confidence.

Frequently Asked Questions

Gaitame.Com prioritizes the security of client funds by adhering to strict regulatory standards set by the Financial Futures Association of Japan. Client funds are maintained in segregated accounts to ensure they are kept separate from the company’s operational funds, minimizing risk. Additionally, Gaitame employs advanced encryption technology to protect personal and financial information during transactions.

Gaitame.Com offers competitive trading conditions, including a maximum leverage of 1:100 and spreads starting from as low as 0.2 pips on certain currency pairs. The broker provides access to a selection of 30 currency pairs and does not charge any transaction fees for trades. These conditions aim to cater to both novice and experienced traders.

The account establishment procedure with Gaitame.Com typically takes between 3 to 5 business days. This timeframe includes the verification of submitted documents and setting up the trading account, allowing clients to start trading efficiently once the process is complete.

Gaitame.Com offers comprehensive customer support through various channels. Clients can reach out via phone or email for assistance. The support team is available Monday to Friday from 7:00 AM to 11:00 PM. Additionally, there is a detailed FAQ section on the website addressing common queries to enhance user experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.