Tasman FX Logo

Tasman FX

Australia 15-20 years
Trusted
8.16
/10

Pros and Cons

Pros

  • Regulated by ASIC and registered in New Zealand
  • Offers global payments in over 150 currencies
  • Free account opening for individuals and businesses
  • Competitive handling fees and fast withdrawal processes
  • Focus on cross-border remittances and foreign exchange transactions

Cons

  • Limited service scope focused on Australia and New Zealand
  • Single product type with no CFDs or options
  • No leverage services offered
  • Reported slow customer service response times
  • Missing advanced trading tools and platforms

Basic Information

Company Name
Tasman FX
Registered Region
Australia
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+610280111846
Company Website

User Reviews

小芯
Taiwan

The platform allows you to open an account and invest directly for free. It is very suitable for novices. More importantly, the handling fee is low and the withdrawal speed is fast. The service attitude is very good.

FX3660481217
Hong Kong

I entered this platform with trepidation. After using it for a while I found it to be a very good platform. I earned extra income here and will continue to use them.

FX1349771962
New Zealand

I found the process of registering for a free account with Tasman FX to be very time-consuming and tedious. Furthermore, the customer service response time was extremely slow, making it difficult to get answers to important questions.

FX1299232315
Australia

I’ve been a client of Tasman FX for several years, and I have to say, they have terrible withdrawal processes. It takes forever to get my funds out, and their customer support is unhelpful when I reach out for assistance.

Tasman FX Overview

Founded in 2009, Tasman FX is a reputable forex broker based in New Zealand, primarily offering foreign exchange and global payment services. The broker operates under the regulatory oversight of the Australian Securities and Investments Commission (ASIC), holding an Australian Financial Services License (AFSL) with license number 000337970. This regulatory status underscores the broker’s commitment to maintaining high standards of financial integrity and client protection, making it a trustworthy option for traders in the region.

Tasman FX specializes in a range of forex products, enabling clients to engage in spot foreign exchange trading and forward exchange contracts. The broker’s platform supports secure transactions across over 150 currencies, catering to both individual and corporate clients. With a focus on customer satisfaction, Tasman FX offers responsive support through various channels, including phone and email, available in multiple languages. The broker distinguishes itself through competitive handling fees, fast withdrawal processes, and an easy account opening procedure, making it a compelling choice for those seeking reliable forex trading solutions.

Is Tasman FX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Investor Compensation Scheme

Is Tasman FX Regulated and How Are Client Funds Protected?

Tasman FX is a regulated broker, holding an Australian Financial Services License (AFSL) under the supervision of the Australian Securities and Investments Commission (ASIC). This regulatory status provides a layer of investor protection, ensuring that the broker adheres to strict operational standards. Client funds are protected through measures such as the segregation of client accounts from company funds and participation in an investor compensation scheme. Additionally, being regulated by ASIC means that Tasman FX is subject to ongoing audits and compliance checks, further enhancing the safety of client assets. Overall, Tasman FX operates within a solid regulatory framework that contributes to its legitimacy and safety as a forex broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does Tasman FX Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version All browsers Encryption, symbol lookup, one-click trading, economic calendar API interfaces
Mobile App iOS, Android Biometrics, push notifications, market search, fast execution Demo accounts

The MT4 platform is well-suited for traders seeking a comprehensive set of tools, including various order types and technical analysis capabilities. The web version provides flexibility for traders who prefer not to download software, while the mobile app enables trading on the go with secure login options and real-time alerts. Tasman FX ensures that all platforms support secure logins and efficient market searches, catering to different trader needs.

Overall, each platform offered by Tasman FX emphasizes security, fast order execution, and accessibility across devices, making it suitable for both novice and experienced traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill; some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your trading account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred withdrawal method.
  4. Enter the withdrawal amount and submit your request.
  5. Complete any required identity verification processes if applicable.
  6. Wait for processing, as per the specified timelines for your chosen method.

Customer Support

Tasman FX Customer Support Overview

Support Channels

Tasman FX offers multiple contact methods to assist customers effectively. You can reach their support team through:

  • Email: Customers can send inquiries via email for detailed assistance.
  • Live Chat: Instant support is available through the live chat feature on their website, providing quick responses to urgent issues.
  • Telephone: For direct communication, customers can call the support hotline at +61 (02) 8011 1846.
  • Social Media: Tasman FX maintains an active presence on platforms like Facebook and LinkedIn for additional support and updates.

Service Availability

The customer support services are available 24/5, ensuring assistance during business days. Tasman FX also offers multilingual support, catering to a diverse clientele, including services in English and other languages as needed.

Additional Resources

To further enhance customer experience, Tasman FX provides various educational resources, including:

  • Video tutorials for platform navigation and trading strategies.
  • Webinars that cover market analysis and trading tips.
  • Market analysis reports to keep customers informed about market trends.
  • Trading signals for enhancing trading decisions.

Frequently Asked Questions

Tasman FX is regulated by the Australian Securities and Investments Commission (ASIC) and holds an Australian Financial Services License (AFSL) under license number 000337970. This regulation mandates strict operational standards, including the segregation of client funds from company assets, ensuring a higher level of security and transparency in fund management.

Tasman FX specializes in foreign exchange services, including spot trading and Forward Exchange Contracts (FEC). While it does not offer leveraged trading or complex account structures typical of many brokers, it provides a straightforward platform for cross-border remittances and forex conversions in over 150 currencies.

Tasman FX offers customer support through multiple channels, including phone and social media. While some users have reported a slow response time, many have praised the overall service quality. The platform aims to provide a user-friendly experience, although user feedback indicates that the account registration process can be lengthy.

Tasman FX employs industry-standard security protocols to protect client data, including encryption for online transactions and secure servers. Additionally, being regulated by ASIC means that Tasman FX must adhere to strict data protection regulations, further enhancing the security of client information.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.