Alvexo Logo

Alvexo

Seychelles 10-15 years
Trusted
5.99
/10

Pros and Cons

Pros

  • Regulated by CYSEC
  • Over 450 trading instruments including Forex, stocks, and commodities
  • Trading platform: Alvexo WebTrader and mobile app
  • Abundant educational resources and market analysis
  • Leverage up to 1:400 and competitive spreads starting from 0.1 pips

Cons

  • Not regulated in major jurisdictions like the US
  • High minimum deposit requirement of €500
  • Limited product offerings compared to competitors
  • Withdrawal delays reported by users
  • Mixed user reviews regarding platform reliability

Basic Information

Company Name
Alvexo
Registered Region
Seychelles
Established Period
10-15 years
Company Service Email Address
Contact Number
+24825030482
Company Website

User Reviews

Hemana
United Arab Emirates

Their system is always freezing. I am afraid to lose my funds because of this issue. It happens too often, and it’s very frustrating.

Derekkk
South Africa

Alvexo is incredibly unreliable! I set a buy stop and a sell stop order, but my sell stop was rejected. I lost all my funds because of their system failures. I can’t recommend them.

糖铃
Singapore

I started with a Classic account and then upgraded to a Prime account. Overall, I found the trading experience quite beneficial, and the platform is easy to use.

FX1023300450
United Kingdom

The minimum deposit is quite high at €500, which might not be friendly for all traders. However, I appreciate the commission-free trading environment and the demo account option.

Alvexo Overview

Alvexo is a forex broker established in 2014 and headquartered in Cyprus. The broker operates under the regulatory oversight of the Cyprus Securities and Exchange Commission (CySEC) with license number 236/14. Although it has faced challenges with its regulatory status in the United Kingdom, Alvexo remains a viable option for traders looking for a regulated environment to engage in forex trading and other financial instruments. Its operational base in Seychelles also adds to its international footprint, appealing to a diverse clientele seeking reliable trading solutions.

Alvexo offers a wide range of trading instruments, including forex, commodities, indices, and cryptocurrencies, ensuring that traders have ample opportunities to diversify their portfolios. The platform features an intuitive web trader and a mobile app that support multi-device access for seamless trading experiences. Customer support is available 24/5 through various channels, including live chat and email, providing traders with timely assistance. Notably, Alvexo distinguishes itself with competitive spreads starting from 0.1 pips and high leverage options of up to 1:400, making it an attractive choice for both novice and experienced traders looking to enhance their trading strategies.

Is Alvexo Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Fund

Is Alvexo Regulated and How Are Client Funds Protected?

Alvexo is a regulated broker under the Cyprus Securities and Exchange Commission (CySEC), holding license number 236/14. This regulatory framework ensures that Alvexo adheres to strict standards of transparency and investor protection. Client funds are safeguarded through segregation, meaning that client deposits are kept separate from the company’s operational funds. Additionally, clients may benefit from the Investor Compensation Fund, which provides further protection by compensating eligible clients in the event of the broker’s insolvency. While Alvexo is regulated, potential clients should remain aware of the risks associated with high leverage trading and the need for due diligence given the broker’s mixed reviews on various platforms.

Trading Platforms and Apps

What Trading Platforms and Apps Does Alvexo Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, technical indicators, economic calendar Demo accounts, API interface
Web Version Any device with a browser Login security (encryption), symbol lookup, real-time market quotes, price alerts Demo accounts
Mobile App iOS, Android Biometric login, push notifications, one-click trading, market alerts Demo accounts

Alvexo offers a range of trading platforms tailored for different types of traders. The MT4/MT5 platforms are ideal for advanced traders seeking comprehensive tools for market analysis and automation. The web version provides easy access from any device, while the mobile app allows for trading on the go, featuring convenient login options and real-time alerts. Each platform emphasizes secure logins and efficient market search tools, ensuring traders can operate effectively and securely.

Overall, Alvexo supports mobile trading and emphasizes security through various login methods and fast order execution. The platforms are equipped with alert features and efficient search tools to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 4-7 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 500 EUR/USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 500 EUR/USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 EUR/USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (e.g., GrabPay, FasaPay) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. For first-time large withdrawals (typically over 2,000 USD), identity documents (passport) and address proof (utility bill) are required, with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for instance, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. In some regions, tools like Skrill are not available (e.g., US users), and certain Middle Eastern countries limit PayPal usage. Local partnerships may offer advantages, such as zero-fee transfers in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your trading account.
  2. Navigate to the withdrawal section.
  3. Select your preferred withdrawal method.
  4. Enter the withdrawal amount and any required details.
  5. Submit your request for processing.
  6. Complete identity verification if required.
  7. Wait for the processing time as stated for your chosen method.

Customer Support

Alvexo Customer Support Overview

Support Channels

  • Email: Customers can reach Alvexo’s support team via email at info.hn@alvexo.com. This method is suitable for inquiries that do not require immediate responses.
  • Live Chat: Alvexo offers a live chat feature on their website, allowing customers to connect with support representatives for real-time assistance.
  • Telephone: Customers can contact Alvexo by phone at +248 25030482, which provides direct access to customer support for urgent queries.
  • Social Media: Alvexo maintains an active presence on platforms like Facebook and Twitter, where customers can ask questions and receive updates.

Service Availability

Alvexo’s customer support is available 24/5, ensuring assistance during the trading week. The platform offers multilingual support, catering to a diverse clientele, with services available in English and other major languages.

Additional Resources

To enhance the trading experience, Alvexo provides various educational resources, including video tutorials, webinars, and market analysis. These resources are designed to help customers improve their trading skills and make informed decisions.

Frequently Asked Questions

Yes, Alvexo is a regulated broker under the Cyprus Securities and Exchange Commission (CySEC) with license number 236/14. However, it is important to note that its regulatory status with the FCA (Financial Conduct Authority) has been revoked.

Alvexo requires a minimum deposit of €500 to open an account. Trading conditions vary by account type, with spreads starting from 0.1 pips for the Elite account and leverage up to 1:400 available for certain accounts.

Alvexo takes fund security seriously by maintaining client funds in segregated accounts and adhering to regulatory standards set by CySEC. This ensures that client funds are protected and not used for operational purposes.

Alvexo offers multiple support channels including email (info.hn@alvexo.com) and phone support (+248 25030482). Clients can also access a range of educational resources and FAQs on the Alvexo website to assist with common issues.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.